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what are the perks for being a long time Verizon customer...

Midnightbui

Oct 18, 2007, 4:27 PM
Just wanted to know what i can get for being a long time customer of verizon/airtouch for over 10 years...
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bkw79

Oct 18, 2007, 4:53 PM
You get the comfort of knowing that you were with the industry's leading wireless provider with the best wireless network.
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cilvzwagent

Oct 18, 2007, 4:57 PM
...and NE2, Merits program (If you're eligible), Annual Upgrades, Changing your plan whenever you want to without a contract extension. Pretty much the same thing everyone else gets. Now, if you've been a long term customer of one specific store location, you're likely to get more on the customer service side as well.
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ralph_on_me

Oct 18, 2007, 4:58 PM
I dunno... It'd be kinda nice if a company would send out a "thank you for paying your bills" letter. 👀
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cilvzwagent

Oct 18, 2007, 4:59 PM
They do.....

It's called the "Payment Received 10/01/07, Thank You" line on your bill... lol
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wombough

Oct 18, 2007, 5:03 PM
perks you got the "network" what more can you ask for?
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Midnightbui

Oct 18, 2007, 5:10 PM
Well i heard that verizon would give you credits off your bill once in awhile, give you accessories for free, etc.. just wondering if there were more...thanks...
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wfine81

Oct 18, 2007, 5:12 PM
Does you cable company give you discounts after 10 years? How about your home phone? Toyota, Ford, Chevy?
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Midnightbui

Oct 18, 2007, 5:22 PM
You must be a new employee of verizon since you dont know of any discounts cause i know of a few for sure..
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wombough

Oct 18, 2007, 5:48 PM
his point was you shouldn't get sh*t!
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Midnightbui

Oct 18, 2007, 5:52 PM
Just nice to get a perk here and there and if there are some out there, whats wrong with trying to take advantage of some..
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robtheman

Oct 23, 2007, 12:45 PM
I've been with Verizon for 4 years. There aren't any perks. It all depends on how much the rep you talk to is willing to take a commission hit. The more money you give him in commission, the more perks you can get. There's nothing that you get just for having service a long time though.
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wombough

Oct 23, 2007, 12:53 PM
because there are none in most cases.

It should be enough your on the "network"
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johnmag32

Oct 23, 2007, 8:38 PM
I got an email the other day saing I am a V.I.P. Customer.
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mike1650

Oct 21, 2007, 1:43 PM
Same term here, they gave me an instant $50 off just like I ordered online even though it was over phone, and another coupon for $55 off my bill (the one they give in lieu of NE2), I got both. It is a good network and 99% of the time excellent CS.
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crazyeaglefan236

Oct 18, 2007, 6:48 PM
I think the lash back by some is the "entitled mentality". What the one was saying is:

Call Comcast and state that you have been with them (or whovever they owned) for 10 years and what will they give you.

Contact Honda and tell them all you ever buy is Honda for the past 20 years and ask them for something for free.

Contact your local grocery store and tell them all your groceries have came from there for 10 years and you want some free groceries.

Or...imagine you work for one of said companies and a customer comes to you making these statements and demanding something for free.

Now...in fairness to you...you didn't come across demanding, just asking. But we see it everyday when a customer comes in demanding free stuff. It...
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camdawg

Oct 19, 2007, 12:46 AM
haha. well Ive been with Verizon for 14 years it was GTE in my area before it was Verizon, Back then I got to pick my number and Ive had the same number since. Get used to it ive gotten nothing, ive also never had any other cell phone provider. I tell Verizon if they had a 5 or 10 year agreement id sign it. haaha. You get nothing just a cell phone that always works and good customer service. what else could you ask for.
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greggmh123

Oct 19, 2007, 4:05 AM
On the other side of the coin is how a company treats long-term customers. I give my long term clients a discount now and then, they love it, and they tell their clients about me, which gets me more work.

It is nice to have a company say thank you once in a while, instead of doing everything for new customers but nothing for old customers.

I was going to dump my Verizon data card and go to Sprint, but Verizon happened to call me a couple of days ago, just to see how my account was doing and if there was "anything they could do" for me. In the course of a friendly half-hour chat, I ended staying with Verizon. I had my New Every Two, and I got the new 727 USB EVDO device. The rep gave me a free month of service. Way cool!

Loyalty is a...
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crazyeaglefan236

Oct 19, 2007, 11:42 AM
I did not bash anyone for asking. All I was trying to do was explain the difference between attitudes. Like a customer who demands a free Treo or something high end like that. I highlight demand.

For example. I had a customer who refused to pay anything for a 9900. Also, they refused to sign a new contract. VZW should just give them any phone they want because they have been with Verizon for so long. And they got very hostile and threatening when they were told we couldn't do that.

However, Verizon Wireless' upgrade policy is already the best in the business. They already go above and beyond for existing customers...more then any other carrier. Most carriers even charge a upgrade fee if a customer wants a new phone. Verizo...
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sangyup81

Oct 19, 2007, 12:17 PM
That's what you get for taking all those former AT&T Wireless customers from Cingular! 🤣
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vzwer

Oct 21, 2007, 8:16 AM
crazyeaglefan236 said:
I did not bash anyone for asking. All I was trying to do was explain the difference between attitudes. Like a customer who demands a free Treo or something high end like that. I highlight demand.

For example. I had a customer who refused to pay anything for a 9900. Also, they refused to sign a new contract. VZW should just give them any phone they want because they have been with Verizon for so long. And they got very hostile and threatening when they were told we couldn't do that.

However, Verizon Wireless' upgrade policy is already the best in the business. They already go above and beyond for existing customers...more then any other carrier. Most carriers even charge a upgrade f
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MissSLM07

Oct 21, 2007, 2:07 PM
Well my parents have been with Verizon for almost 10 years and occasionally they get special offers in the mail.
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gozvzw

Oct 22, 2007, 11:39 AM
Little FYI, everyone get's those offers if you are out of contract or been with Verizon for two years or more.
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MissSLM07

Oct 23, 2007, 12:35 PM
Okay the person that posted this question obviously isn't getting anything.
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greggmh123

Oct 21, 2007, 2:08 PM
When I mentioned the bashing it was not directed at you, but to all who read the thread.

Hmm. I called my cable company (Road Runner) and told them that I could easily switch to Verizon FIOS and they changed their tone...gave me a month of free service. It didn't hurt them in the long run, and it made me feel all warm and fuzzy. If pricing stays the same, I will switch next year, but they kept me for a year.

When I complained to AT&T about their **hideous** service and retarded customer service reps ("If you know you will drop calls in that area, you should drive home a different way" was one comment. Switching to Sprint fixed it.), they let me out of my contract 1.5 months early so I could go to Verizon, and I have never looked back.
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silentriot

Oct 22, 2007, 9:46 PM
This isn't a joke where the punchline is "The ability to make phone calls." Is it?
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