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THE THINGS YOU CANNOT DO ON USCC!

uscellagent22

Feb 2, 2009, 1:33 AM
1. NO YOU MAY NOT HAVE MORE THAN ONE 30 DAY PHONE..(You buy a phone and return it within the 30 days for another, that is a ONE time thing. I will not let you try out every phone we have)

2. NO, YOU CAN NOT TAKE YOUR INSURANCE DEDUCTABLE AND PUT IT TOWARDS A NICER PHONE (You pay 5.95/mo for the phone you CURRENTLY have. If the phone you currently have is no longer on the uscc line up then you will get something with the same features, as the one you have..example: you have a LG 145, you break it, you want a blackberry, either renew your contract, OR pay full retail price)

3. NO, YOU CANNOT GET A BLACKBERRY/WINMO PHONE WITHOUT THE DATA PACKAGE ( I do not care why you don't need the internet on your blackberry, there is absoulutely no wa...
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phonenerd24

Feb 2, 2009, 12:56 PM
wow! someone must have had a bad day. but i will agree with you that i do get those almost every week.

another once i love is:

WHY DO U HAVE TO SEE MY ID? I can give u my creditcard, library card, social security, blah blah. IT DOESNT MATTER, GOVT ID OR NOTHING! ITS A LAW AND IM NOT GETTING FIRED BECAUSE U DRIVE WITHOUT PROPER IDENTIFICATION!
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nor-easter

Mar 6, 2009, 11:55 PM
I loved getting to say this-

"I'm sorry officer but without a State ID, drivers license, passport or some other government id I cannot give out any account information." pulls out a concealed weapons permit "I'm sorry officer I do not know what a real one of those looks like so I cannot validate you are the account holder with that either. I need a state ID, drivers license or passport or some kind of government issued identification, sir."

Cop leaves saying this is retarded and says hes going to take his biz to a different location. I told him they will still require a state id, drivers license or passport for security purposes.
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usccsucks

Feb 2, 2009, 4:07 PM
how about

"ive been a customer here for 15 years!"

then you look and inform them that no, you have been a customer for MAYBE 1 year.

or how they would "love" to get a new phone but that means they have to get a new car charger and thats just too expensive. sure i could give you one free, but you are like 70. the chances of you actually needing a car charger are what? grrrr....
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usccagentsrule

Feb 3, 2009, 11:32 AM
my favorite:

"Can I get a blackberry on prepaid?"

i get this atleast once a day.

you also can't start up a new contract when you have an old cancelled account with a balance of $1,478 still on it.


seriously people. sigh..
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rhi_nan

Feb 3, 2009, 1:40 PM
today a prepaid woman (without teeth) was looking at the prices at the very bottom of the feature cards just like i told her for her phone pricing....


Hmmmm... HTC Touch?? It's only $25.00!?!? I Want this one.


😳

Ma'am thats a smartphone and it very clearly states it's $25.00 for the data package on a CONTRACT!
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cellguy030

Mar 16, 2009, 5:33 PM
oh yea!! im totally convinced that 90% of people cant actually read.
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clueworm82

Feb 4, 2009, 8:42 PM
there was somone in the other day that asked for a LG Blueberry. wtf??
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Nadesico81

Feb 5, 2009, 9:57 AM
Do you have the Iphone? I saw a AD on TV that said you did? The AD also said it was a free phone?

Wait why dont you sell the Iphone I saw it at Wal-Mart and they sell every thing?



Man I hate the Iphone
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sistercell

Feb 5, 2009, 4:36 PM
Well as for trying to start a new account with an old outstanding bill, can you put the deposit on my bill?
Can you just give me a new car charger since I'm renewing and have to get a new one?
NO I cant if you want a car charger you have to pay for it.
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clueworm82

Feb 7, 2009, 1:50 PM
1. The iphone is exclusive to at&t

2. You did not see an ad that said USCellular carries iphone

3.The ad did not say iphone was free

4. "Wait why dont you sell the Iphone I saw it at Wal-Mart and they sell every thing?" That just doesnt make any sense.

5. If you hate the iphone why are you even asking about it?
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maverick96

Feb 6, 2009, 9:06 AM
uscellagent22 said:
1. NO YOU MAY NOT HAVE MORE THAN ONE 30 DAY PHONE..(You buy a phone and return it within the 30 days for another, that is a ONE time thing. I will not let you try out every phone we have)

2. NO, YOU CAN NOT TAKE YOUR INSURANCE DEDUCTABLE AND PUT IT TOWARDS A NICER PHONE (You pay 5.95/mo for the phone you CURRENTLY have. If the phone you currently have is no longer on the uscc line up then you will get something with the same features, as the one you have..example: you have a LG 145, you break it, you want a blackberry, either renew your contract, OR pay full retail price)

3. NO, YOU CANNOT GET A BLACKBERRY/WINMO PHONE WITHOUT THE DATA PACKAGE ( I do not care why you don't need the internet on you
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nor-easter

Mar 6, 2009, 11:36 PM
Sure you can, just need a national plan... But you know for the other 98% of people in the US that can't afford the travel across the US all the time the wide area plans give you more minutes for your money. If you only go on vacation once a year why pay extra for something you only use one or two weeks a year. Also you can change your plan once a cycle if you felt so inclined.
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trayvis

Feb 7, 2009, 8:53 PM
#5 is a good thing you just dont want anyone who you auth on your account find out a line is up for renewal, renew it, activate old phone sell it, and leave you up a creek.

#4 last i checked you cant take any of those phones to any of those other companies... ??...

#3 Wait last i checked isn't verizon same, but cost more?

#2 take your 5.95 a month dont get insurance put it in a bank account, at that rate after you break your phone you can take the 71.40$ if you broke it in a year, and put it towards a full retailed price blackberry, or for the full retail of the cell phone. Or if you broke your phone in a day that 5.95$ will help you out.

#1 wait which company gives you more then 30 days? maybe they should be giving the full 2 y...
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JaydenW

Feb 10, 2009, 11:12 AM
$71.40 towards a blackberry? Have fun paying over $400.

Insurance please.
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myself

Feb 12, 2009, 12:02 PM
I certainly wouldn't waste $71.40 a year for a $400 phone. Isn't there a deductible that you have to pay if you use the insurance too?

Just put my phone on my homeowner's policy and for a $400 phone it costs about $15 a year and there is no deductible. Covers everything including simply losing the thing.
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ajac09

Feb 10, 2009, 12:42 PM
umm any CDMA phone in theory can work on any other network if they allowed other providers phones. If congress ever passes that law then u can use a sprint phone on a uscc network and vice versus.
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trayvis

Feb 10, 2009, 3:46 PM
^.~ hahaha, have you opened up their phones.. so lets say you used a sprint phone on a us cellular or a us cellular on a sprint service..

When you opened upe asy edge bought a whole bunch, of stuff, how exactly are their data packages for their phone for that area going to be charged... they really cant put it on the bill.

there are specific software on the phones to work for specific companies.. Trust me, it causes problem, we have tried it haha. It does not work automatically there is glitches and errors, and half the time the data section does not operate.

Been there tried it, i was pumped to find out it would work until that section. it was a sad story.
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familyguync07

Mar 13, 2009, 7:11 PM
Lot's of people don't even care about the data !! Blackberry is the easiest to make work on any cdma if uscc uses the same phone you can flash it and make it work with no problems ! If congress were to pass this then the networks would make the data work trust me !! I can use a Storm on any cdma network and get all the data to work with no issues if anyone is intrested get back to me I will charge $60 to get it working with no problems!!
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dummy61104

Mar 15, 2009, 1:17 PM
good luck being able to call cust service without useing any mins and good luck haveing insurance on it.

why the hell would you want another providers phone on uscc? just get what they offer and shut up people.
it uscc not uscc/verizon/att/tmoblie/whatever.

if you dont like the phones go to the other carriers. stop trying to to get congress to make stupid laws so that things get confusing to the reps.
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dummy61104

Mar 15, 2009, 1:18 PM
plus thats like saying you go to a ford dealer and say you want a dodge motor in it. its insulting to the industry
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familyguync07

Mar 16, 2009, 7:31 PM
Are you insane that is nothing like going to a ford dealer and saying you want a dodge motor For starters if the phone is flashed it will work 100% the correct prl will be there and all one way to know if it works call 611 on the phone and if it dails the right customer service number you are good!! It's called someone wants the quality service and knows what they are doing and use the phone they want !! What is really wrong with that are you upset that you lost a retail phone sell?? You need to get over your crap and just suck it up
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dummy61104

Mar 17, 2009, 6:22 PM
you must not be in sales then. and i dont want to deal with other companies crap because if something goes wrong then im the one the customers ask for help. and if i dont get paid then im not going to help them
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maverick96

Mar 17, 2009, 9:28 PM
"YAWN" BORING..... Hopefully USCC will get bought out soon or fold.. The boredom coming from USCC is horrible... 😲 😲
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familyguync07

Mar 18, 2009, 11:03 PM
I am in sales what are you talking about?? It's called this is why uscc will tank !! All the big players in the game have people that just work on the phones they are called techs!! So if you worked for vzw you go in and say my phone isnt working and they say go to the tech counter!! So stoping your pissing and moaning and except the fact that sooner or later there will be a law passed that will allow us to use the phones on other compatable networks!! It's called we are in a great depression as a country so we should be trying to cut back and save money and why not be able to use the cell phone on other carriers?!
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skin

Mar 28, 2009, 3:53 PM
a "great depression" huh. whats so "great" about it. 1. we are in a recession. 2. the unemployment rates still arent as bad as the RECESSION that occured in the 80's 3. the Great Depression was called the Great Depression because it affected the entire world and actually started in europe due to the way world war I left the countries over there devestated.
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familyguync07

Mar 16, 2009, 7:32 PM
it does not cause any problems to the reps because most of them know how to do it shut up you also get paid by the hour so deal with it I would rather flash a persons phone than fix dull billing issues that wassnt even my fault or the companies
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dummy61104

Mar 17, 2009, 7:49 PM
yeah the other companies have better(flashier not better quality) phones. just deal with what uscc has to offer and shut up about it. its that easy and i dont want to do extra work and not get paid for it im in it for the money not that its a great carrer choice.lol
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uscellagent22

Mar 26, 2009, 4:57 PM
HAHA! I have yet to see a "successfully flashed phone" and I've been doing this for 4 years. You guys crack me up!
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