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texting?

dead_psycho1

Jun 15, 2007, 1:15 PM
is it true that prepaid texting is going to be raise up to $.20? if that happens wouldn't that be a breach of contract and ppl would be allowed to cancel without any fees?
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knoxvegas75

Jun 15, 2007, 3:37 PM
Yes text is going up to 20 on all Pay as You Go Plans Post paid and Pre Paid

Prepaid will not matter since there is no contract and termination fee.

As far as postpay or 1-2 year contracts there has been mixed responces from previous carriers to the deffinition of a "Material Change" in the contract terms, i too wonder what customer service position US Cellular will take.
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Johanisu19

Jun 15, 2007, 6:24 PM
They will prob. just tell us to deal and we will have a bunch of cust complain. We will have to tell them we can change the features prices at anytime and have them compare our packages to the other company's 😁
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EvilFurby

Jun 16, 2007, 9:04 AM
I remember a year and a half or so ago when texting was $.10 a msg, no one threw a fit at our stores when it went up. At least we still have the free inc txt.
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mattuwo

Jul 15, 2007, 12:07 AM
If a customer came into my store (a company owned store) I would definitely ask them to compare texting rates with other carriers. But then remind them texting is optional and not a required part of your cellular service. The precedence has been that you will still have to incur $150. I am sure if customers keep challenging these lines the terms and conditions at all the carriers, and keep bouncing around and causing money to be lost, I am sure the carrier will add a few lines of their terms which allows for price changes on vertical products.
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sheeley14

Jun 18, 2007, 1:28 AM
Service Agreement
The term of this service agreement is 24 months
Service Agreement

Go straight to (b)

(a) Term. The charges for cellular service are specified in your chosen rate plan. In exchange for United States Cellular Corporation, d.b.a. U.S. Cellular, (the Company) agreeing to limit any increase in these rates as explained below. You agree to maintain cellular service under this Agreement for an INITIAL TERM ("INITIAL TERM") the length of which (12 or 24 months) is specified in your chosen rate plan. After the expiration of the initial term, this agreement will continue for successive 30-day periods (i.e. month to month) (Renewal Period), until you notify the Company of your intentions to terminate the Agreement in accordance...
(continues)
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crystal

Jun 18, 2007, 9:31 AM
🤣 🤣 🤣
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knoxvegas75

Jun 18, 2007, 7:57 PM
ok first you cant get a new phone if u cancel the contract unless you take ur number to someone else or cancel with us and then get a whole new account with a new number and a new contract. Also this part b is talking about increase in charges in the plan this doesn't explain the pay as you go fees that are actualy 0.00 recurring line charges. I don't know if that paragraph gives us all we need to know. We shal find out and I will post when I hear from my AE.
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sheeley14

Jun 19, 2007, 1:53 AM
Duh if you can't figure that out yourself then no one can help you. If you have a texting pack (ex. 750) it does effect you because when you added it they told us it was 15 Cents for over texting. as for pay as you go i am not sure.
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jhusch

Jun 20, 2007, 8:46 AM
while duh is indeed a great way to start a comment, who cares about the increase in price? it's still cheaper then other carriers, and if you have text plans like the 750 and go over an exuberant amount, you need the unlimited anyway, thus the $.05 increase is irrelevant. so stop whining and get unlimited.
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mattuwo

Jul 15, 2007, 12:03 AM
True...it's either cheaper or the same for other carriers. Plus, the terms and conditions have been challenged in the past and legal precedence has been that texting is a pay as you go (vertical) feature that is not required as part of your plan. You will still incur the $150 per line.
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computerking

Jun 20, 2007, 5:50 PM
ok first you cant get a new phone if u cancel the contract unless you take ur number to someone else or cancel with us and then get a whole new account with a new number and a new contract.


Actually there is a churn policy, if you cancel an account and the choose to open another account within the next 60 calender days, then the old lines HAVE to be reactivated to reduce churn and will be reactivated with the old contract and equipment.
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jacksback

Jun 18, 2007, 11:13 PM
What is being referred to in section (b) is an increase in the rate plan (hence the phrase 'cellular service'), for instance the aycc plans in the chicago market when they increased during the conversion from primeco to us cellular.

Text messaging is an optional service and not a part of the contractual part of the service agreement as the customer can have this service blocked or removed if on a plan at any time during the agreement.

This should help to explain things. As it was stated, when the rates increased before, there was little concern over being able to terminate the service agreement. Besides, us cellular's legal department is there for a reason and would have certainly done its research on this subject.
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computerking

Jun 20, 2007, 5:42 PM
What other carriers have this feature? I cant think of any others off the top of my head, and for the majority of customers that pays off by itself.

As for getting out of your contract early, when the rate went of last spring from $0.10 to $0.15 the answer was no and I will assume the same now.
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sheeley14

Jun 22, 2007, 12:43 AM
Yea i'm saying that you probably could get out of your contract if you wanted to. Also idk if any other company have free incoming text. I think t-mobile does and also cingular maybe. but on sprint for 20$ you get unlimited family text so its 20 bucks for unlimited texting for every line on your account. but i was responding to what i found out to the ? above
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drksyde

Jun 26, 2007, 2:36 PM
UNICEL has Free incoming text
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