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Phone not activated after 5 days


Feb 19, 2008, 9:32 PM
So, last Friday I went to Target and got an LG Aloha (cuz it's cheap and I don't need a bunch of stuff) and some Top Up cards. I went online and picked out a plan, registered my serial numbers and what-not, activated my phone, sent friends/family my new number. It is now Tuesday night and my phone is STILL not activated.

I called customer service on Sunday (going all the way downtown to use a land line at school), and the first woman was nice, but didn't get it - she told me to do the whole ##whatever thing again, and if it didn't activate after 4 hours, to call back. It didn't, and I did. I also emailed VM cust. service on Friday night, and just TODAY got a message. The girl on the phone the 2nd time told me to do the same thing (...

Feb 25, 2008, 11:16 PM
hm ... that's weird man
i used to be a sprint kid ... i have virgin mobile now, and work for at&t lol ...
usually with a problem activationg the phone, right off the bat, i'd just take the phone back to the point of purchase and exchange it there ...
kinda had a similar problem with my cyclops when i first bought it ... but yeah ...
point of purchase man, point of purchase

Feb 26, 2008, 3:47 PM
Well, someone called my roommate's phone (my "alternate number") and I called them back. Turns out it was a "non-working" or "bad" phone number. So they just gave me a new one. I don't see why it took a week for them to figure that out and fix it - it literally took 5 minutes on the phone to get everything settled. But whatever, everything's cool now.

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