question for you sprint/nextel reps...
I have a customer who activated a line on the sprint CDMA network last week...well, it turns out they dont have good coverage at their house, BUT they know the Nextel phones work out there. Whats the policy for the 14 day trial period when it deals with switching from CDMA to iDEN? ie, will they have to start a new account, or can it be converted easily? Thanks 🙂
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if you actually want to do it i'd say just cancel the sprint account and start up a nextel one.
other than that there is a number they can call to switch over. but i don't remember what it was offhand
other than that there is a number they can call to switch over. but i don't remember what it was offhand
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All you have to do is just open a new account through FDT and just port over the number from sprint. (the credit results will be the same, and the customer doesnt have to worry about canceling the Sprint account), As far as the phone just do an EXCHANGE. and let them pay the difference or refund the difference
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