Customer service
Why Sprint's customer service tells you one thing and the corporate store says another is beyond me. Aren't they supposed to be on the same page? It's beyond frustrating when one tells you can do something, while the other says "no".
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It's called modern life. Nowadays, few entities communicate well internally.
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Yes! I don't understand why you get two different stories. Incompetence? Fraud? WTH?
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