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1.25 million customers with long-term contracts GONE!!

Cellenator

May 4, 2009, 6:31 PM
Sprint still losing customers and money!

Numbers Only offset by prepaid ghetto hood rats on Boost. 🙄

Sprint is still doing terrible.

By JENNA WORTHAM
Published: May 4, 2009
Sprint Nextel reported a 12 percent decline in revenue during its first quarter on Monday, largely because of defections of the company’s customers to other wireless carriers.

The company said it lost 182,000 customers over all in the first quarter — a sharp improvement from the company’s fourth quarter, when it lost 1.3 million. But Sprint still lost 1.25 million customers with long-term contracts, a trend the company attributed to a troubled economy affecting its business consumers.

That drop-off was largely offset by gains in pr...
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xxdeeterxx

May 4, 2009, 6:37 PM
yea the future of wireless is prepaid. good thinking dan. get on that sprint horse and ride it all the way to bankruptcy
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acdc1a

May 5, 2009, 10:45 AM
Like it or not, prepay is going to take a HUGE portion of the market share. People don't want to be tied down and why should they be? As Metro and other unlimited options become more readily available with better service, the legacy carriers will be forced to respond.
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Platypus

May 5, 2009, 12:50 PM
Hog wash. Tell that to Verizon and ATT.
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acdc1a

May 5, 2009, 3:05 PM
Have you seen the new Go Phone unlimited plan that AT&T is trialing? Obviously there is some concern there or they wouldn't do it.
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VZW611LA

May 6, 2009, 10:07 PM
Verizon has had this sense Feb. AT&T usually follows Verizons path. And who would want AT&T Pre Paid? They don't allow Roaming, so you are out of luck in a dead zone, like all out west.
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Menno

May 5, 2009, 2:29 PM
Prepay doesn't build networks.
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acdc1a

May 5, 2009, 3:05 PM
Have you looked at the financials over at Metro PCS recently? They added almost 800,000 subs in Q1 and they're a REGIONAL carrier!
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Menno

May 5, 2009, 3:36 PM
And how many towers do they own? are they a nationwide carrier?

say they build their 4g network and push it nationwide. When customers come in for their new 4g phones, they are told that the new 4gprepay plans will be 15 more a month to compensate for the new towers... how many will stick around for it?

Contracts allow companies to invest money they don't have because they know chances are good they'll get it. Prepay means that in a month, you could lose a ton of customers and there would be that much less money the next month.

It is REALLY expensive to roll out a nationwide network (sprint, att, verizon) which is what these companies will have to do on their own if the nationwide contract plans stop offering roaming agreements....
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acdc1a

May 5, 2009, 3:42 PM
Give the customer a better value and they will flock to you. That's the bottom line. You leave investors out in the cold if you think that contracts build networks. While they don't hurt, investors are who drive networks.

As for Metro, in South Florida they work very well. Few dropped calls and a great price.
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Menno

May 5, 2009, 4:02 PM
I'm not saying that the landscape won't change.

But when Metro decides to go nationwide with their plans, and they want to do 4g.. how great will their coverage be then? The contracts allowed these companies to build the network background that smaller carriers that MetroPCS depend on to supplement their signifigantly smaller network.

It's easy to offer great pricing, and amazing service if you're only covering a few square miles (like metro up in philly) try expanding that coverage outwards and you'll start having issues.

So yes, contracts built the networks, and they will build the next 4g networks. Companies like metroPCS would not exist if they didn't have an existing network to grow into.

I'm not saying they are a bad co...
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scoobypls

May 5, 2009, 6:22 PM
in the same sentence... 🤣
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Menno

May 5, 2009, 7:34 PM
People will start asking for it, metro will have to address it in some form.
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Davie199

May 6, 2009, 7:22 PM
"Give the customer a better value and they will flock to you."

Isn't that what Sprint has been trying to do? Yeah, that's worked real well for them..

It is very funny how Dan is so quick to blame the economy for their losses.. Last time I looked Verizon, AT&T and all other carriers were working in the same economic conditions yet they still manage to grow their customer bases, retain employees, invest in their future AND still turn a nice profit...
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Kayslay34

May 6, 2009, 7:49 PM
You must be ignorant to the fact that sprint has the most business account out of all phone carriers in the UNITED STATES... SO when the economy fails and business are cutting back and laying people off.... DO THE MATH sprint is going to be effected the most.

I am not saying sprint didn't lose most of its customers due to poor customer service, but a big percentage is from economic recession.
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VZW611LA

May 6, 2009, 10:17 PM
Not anymore. Verizon does. The Goverment was Sprints largest business, but not anymore. Verizon is what a lot of business are going to because of out GSM/CDMA phones and out vast 3G network.

My dad's business of over 78 just switch to Verizon from Sprint.
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Kayslay34

May 7, 2009, 5:21 PM
You are wrong the largest amount of business accounts belong to sprint, this happened when sprint took over nextel.
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mitchell1

May 10, 2009, 9:17 PM
Kayslay34 said:
You are wrong the largest amount of business accounts belong to sprint, this happened when sprint took over nextel.

and how many have droped nextel for lousy service when sprint took over and started playing with the systems/service for nextel customers.sprint is already being dropped by local/federal gov.agencies for the lousy service that was called nextel.if you dont believe see who government agencies are doing buisness with.what service is police/fire depts.going with.also federal agencies like fema..sprint is losing a lot of money and customers..also what will they do with not going to lte like att/verizon. they will have less roaming areas then. but maybe they will do something to ch...
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arsimckhoi

May 5, 2009, 6:58 PM
okay while I agree that a loss is a loss my god a million customer difference in 3 months? how could that be bad?

let's assume it would take 2 boost customers to equal 1 post paid unl sprint plan

2 boost customers can change devices whenever

1 post paid has two wait at the minimum 12 months

so 764k is really more like 380k ish

so your still dropped your quarterly losses under a million an improvement that Dan promised last report didn't he?

all things being equal it's the start of the turn around... i'm certain they'll build on that say what you want but I still like sprint it works great for me and every problem I've called about has been fixed.

as much as people complain about contracts you think someone would gi...
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CS2006

May 5, 2009, 8:04 PM
A net loss of customers is a net loss. Fortunately they are mostly Iden customers.

What is misleading about Verizon and AT&T adds is that they are mostly family plan lines. There is a great advantage to being the incumbent cellular carrier in any market. They had 10-15 additional years to build brand recognition, network buildout and a customer base.

Selling against Verizon in our market is weird. Many people are unhappy with Verizon but since all of their friends and family are Verizon customers they are staying for the in-network calling. Let unlimited plans from PCS carriers become cheaper and cellular carriers churn will go up.
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Sgt_Joker

May 8, 2009, 4:40 PM
wow haha sprint just keeps losing millions of customers while everyone is signing up millions..don't give this bs about the economy when the other guys are performing great. sprint deserves to be getting screwed like this, they treat their customers like crap. the pre will be another epic fail because the dumb asses at sprint can't even advertise it. sprint network is horrible that's why everyone is leaving. why would anyone want to be with sprint when verizon has the largest 3g and pool of ppl to call for FREE, not to mention friend and family! sprint has nothing! and they're not changing their horrible calling plans to attrack anybody over to their network. what good are cheaper prices if you need to buy larger bundle of minutes just to ca...
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arsimckhoi

May 9, 2009, 9:24 AM
wow... wonder who you prefer as a carrier... let me guess... cricket!
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Sprint_Pony

May 9, 2009, 10:23 AM
you're an idoit.
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drake

May 9, 2009, 11:22 AM
Good, I'm not the only one who noticed that 🤣
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rarodrig26

May 9, 2009, 1:52 PM
Yeah this was definitely high on the list of the most unintelligent rants i've ever read. I second the guy who called you an idiot.
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Burger Time

May 9, 2009, 7:40 PM
Sgt_Joker said:
wow haha sprint just keeps losing millions of customers while everyone is signing up millions..don't give this bs about the economy when the other guys are performing great. sprint deserves to be getting screwed like this, they treat their customers like crap. the pre will be another epic fail because the dumb asses at sprint can't even advertise it. sprint network is horrible that's why everyone is leaving. why would anyone want to be with sprint when verizon has the largest 3g and pool of ppl to call for FREE, not to mention friend and family! sprint has nothing! and they're not changing their horrible calling plans to attrack anybody over to their network. what good are cheaper prices if you need to buy
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jrfdsf

May 10, 2009, 1:08 PM
Sgt_Joker said:
...sprint network is horrible that's why everyone is leaving...


Sprint's network came in second place to Verizon in the latest JD Power consumer poll, and the actual point spread was insignificant.

Sgt Joker said:
why would anyone want to be with sprint when verizon has the largest 3g and pool of ppl to call for FREE, not to mention friend and family! sprint has nothing! and they're not changing their horrible calling plans to attrack anybody over to their network.

Let's see: how about the fact that if you work for a company that uses Nextel, all those folks you can call for free won't help you one bit toward your daytime minutes. I have ove ...
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Sgt_Joker

May 10, 2009, 9:41 PM
oh sure now that jd power rank you guys ok now you are going to use it as a badge of honor! haha ever other time it was jd is paid off by verizon or they just pull the same ppl every time. what a joke. did you really just say nextel? haha the biggest mistake of sprint ever! Show my proof that disney uses Nextel...even if they do that means nothing nextel subs are like rats running out a burning building...anyways all the fortune five hundred companies are porting away to other carriers.
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Kayslay34

May 11, 2009, 10:40 AM
I love how sgt_smoker just blabs bs all day like he is actually intelligent.
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jrfdsf

May 12, 2009, 5:06 PM
Sgt_Joker said:
...Show my proof that disney uses Nextel...


I vacationed there last week, so I'm 100% sure they use Nextel. They're on ALL of the buses that take you back and forth from the parks and every park employee has one. (i315). Verizon has no signal inside many of the attractions, such as the Tree of Life, Pirates of the Carribbean, or the Pop Century Motel Rooms.
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MissSLM07

May 15, 2009, 10:48 AM
Just keep pouring the salt into that open wound Cellenator...you mean Mutha...father! 🤣 🤣 🤣 🤣
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Cellenator

May 15, 2009, 11:39 AM
🤣 🤣 🤣
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