How about reps outside US?
dunno but im not in the states
telesales are in argentina (spanish) and India (english)
telesales are in argentina (spanish) and India (english)
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oh, so where you at?
others are in the Philippines as well for telesales..
others are in the Philippines as well for telesales..
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Okay I'll admit it, I hate people who buy phones from telesales, web people aren't as bad. But why buy something that you can't physically see or see the specs lined up in front of you?
And I don't know if it's because there are alot of telesales reps that don't know what they're doing and how plans and phones work, or they're trying to piss customers off. Because seriously I deal with people who have problems with telesales issues on almost a daily basis, and I almost want to laugh at them in their face.
Just yesterday, I had a guy that came in to activate a phone he bought over the phone, I had a few minutes so I started activating it, just to find out that instead of sending him the phone for a upgrade, they sent him a new phone and...
(continues)
And I don't know if it's because there are alot of telesales reps that don't know what they're doing and how plans and phones work, or they're trying to piss customers off. Because seriously I deal with people who have problems with telesales issues on almost a daily basis, and I almost want to laugh at them in their face.
Just yesterday, I had a guy that came in to activate a phone he bought over the phone, I had a few minutes so I started activating it, just to find out that instead of sending him the phone for a upgrade, they sent him a new phone and...
(continues)
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Now this customer just came in again saying that his number isn't the same! I am really confused on how this can happen. It's only one number that's wrong (734-637 instead of 734-627). Why?
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the most common issue in care ios that telesales offer an individual subscription (mroe money for them) on a family account with more than 2 subs. or offer family plan and older subscription is just abandoned with the individual plan...
or upgrade new lines 😁
or upgrade new lines 😁
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Yeah but he was activated on the simply everything plan. Which ended up costing him $100/Month more.
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Hey guys! How are you? I'm from the Philippines! All good here! Go Sprint! 😁
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Is it nice to be a Sprint rep in the U.S.? Here, all depends on theory (KMS), Hehehe. We do have phone similar to Sprint but it's with local carriers and the phone menu is quite different from Sprint phone menu, so it's kinda' difficult hehehe 😛
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its not exactly the greatest job you could have in america but its not fast food either. i hear that you have to have a college degree to work for sprint in the phillipines. Is that true?
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Not really a requirement. As long as you've spent at least 3 years in college, then you're in. However, most applicants have college degress so Sprint would prefer those who bullets to show in there resume. 🙂 😁 🤤
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well you can use a sprint phone with the PhoneView Device Tool .... 😁 😁 😁 it is updated every day! 😁
if we refer some customers to store do not take it bad is just that you have more device experience! 😢
if we refer some customers to store do not take it bad is just that you have more device experience! 😢
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