Sprint 'fires' customers; is this true?
This may have been mentioned a dozen times if this is true, but I read this from msn.com. Man, I sure wish Cingular would've done then back when I was a rep:
Sprint to 1,000 customers: You're fired
The cell-phone company cans some of its customers for complaining too much. Told 'we are unable to meet your current wireless needs,' they have a month to find a new provider.
Sprint Nextel is hanging up on 1,000 of its cell-phone subscribers because, the company said, they complained too much.
Sprint Nextel (S, news, msgs), which ranked at the top of MSN Money's Customer Service Hall of Shame in April, apparently didn't appreciate when people called their customer-service lines to voice complaints, The Wall Street Journal reported S...
(continues)
Sprint to 1,000 customers: You're fired
The cell-phone company cans some of its customers for complaining too much. Told 'we are unable to meet your current wireless needs,' they have a month to find a new provider.
Sprint Nextel is hanging up on 1,000 of its cell-phone subscribers because, the company said, they complained too much.
Sprint Nextel (S, news, msgs), which ranked at the top of MSN Money's Customer Service Hall of Shame in April, apparently didn't appreciate when people called their customer-service lines to voice complaints, The Wall Street Journal reported S...
(continues)
...
