RIP
Retail Store 4103 Towson Town Centre, Maryland(my current store) closes down for good tonight.
Would you all please express your condolances in this thread.
Would you all please express your condolances in this thread.
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good luck bro my original store closed too i already had transferred doesnt matter much to me now im leaving the company and the whole industry anyways. did they give u a position at another store?
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yeah, another district. this will actually be my 4th store.
start -> transferred out -> left & came back -> store closed, forced transfer
start -> transferred out -> left & came back -> store closed, forced transfer
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I wouldn't complain as you at least have a job. I'm sure 5,000 of our brothers and sisters wish they had a choice.
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I'm sure Gary "I can run a great business into the ground" Forsee is gleeful over another store closing.
Good luck to you though.
Good luck to you though.
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thanks man. i still feel sorry for the kiosk employees. that enhanched wireless is bullshit.
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Sh*tty. I know how you feel. My original store was one of the first to go, three months after merger. Then I had to go in to close two other stores. (I'm the store closing expert apparently.)
But on the plus side, since my original store closed I have had two others and each transfer has been a HUGE step up. So keep your head up. đ
But on the plus side, since my original store closed I have had two others and each transfer has been a HUGE step up. So keep your head up. đ
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I am going to a slightly lower volume store, but i know i can sell no matter where i am. (i have gotten top sales from the lowest volume store with an old jobn) plus i am a lead and my quota will be like 20/month
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đĸ My ex-store #3028 closes at the end of the month. Please don't grieve for me. For I have moved on to a closer location which has more volume.
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Well the new store is ALOT slower than I had anticipated, but I have some good eye candy nearby (this girl that works at the littman jewelers atore across from mine is EFFIN SMOKIN!!!!!!!!!
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Just wanted to say that I sold the last phone sold out of the store, luckily it was a new activation. We finished two activations shy of quota though.
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Not surprised. I'm a 9-year customer ready to switch carriers. The *2 customer service is, well, I'm having trouble describing just how bad it is. Try to get credited for charges incurred that shouldn't have been, the CSR said SURE. The credit never showed, emailed customer service and the response was there was no record of the CSR saying that. Hmmm. What a great way to keep a customer... LIE TO THEM!
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Sure, our customers never use their phones for anything else than making/receiving calls. our customer never cancel their services prior to their service agreements expire. our customers never receive a coonfirmation letter whenever they change their plans and renew their existing agreement. and of course, our customers always check their minutes of use and never, NEVER go over their minutes. Our customers always return their handsets ordered throught the web to avoid equipment charges. our customers are always aware of their payment due dates, because they actually go and READ their invoices. We have such a perfect customer base...
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You're another example of why we're going to switch to another carrier tonight. We've been GREAT customers, and I'm sure another provider will be happy to provide us service.
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Good riddance to you. If you drop the "S" at the beginning of your forum name, that is what you truly sound like for making such blanket statements regarding the customer care department of Sprint. People do make mistakes you know. To err is human. To forgive is divine.
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I'm guessing you're another wonderful, honest, employee. I've not made any personal attacks to anyone on the board, why must you sink to that level? I'm discussing my experience and you and the other users' response is to respond negatively. If you cared about losing a customer, wouldn't you select language different from "good riddance..." "drop the 's'..." ?
On two occasions of about 5 that we have called over the past 9 years, we have had AWESOME CSRs. They were truly top notch and I told both of them that. We don't change our plan every 2 years, we don't add lines, add services, change phones, etc. We have extremely basic plans, basic phones, etc. We're not high maintenance customers, and when something is not right about the b...
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On two occasions of about 5 that we have called over the past 9 years, we have had AWESOME CSRs. They were truly top notch and I told both of them that. We don't change our plan every 2 years, we don't add lines, add services, change phones, etc. We have extremely basic plans, basic phones, etc. We're not high maintenance customers, and when something is not right about the b...
(continues)
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Even though I haven't worked for Sprint Nextel. Inc. since May 2006 when my division, the local telephone division, was spun off and became EMBARQ under the leadership of Dan Hesse, the former President and CEO of AT&T Wireless Inc., I still believe in their products and services. Not all of their customers are idiots. The wireless industry is driven by ARPU and customers on basic and/or low price rate plans have little value to a carrier and often cost them more than the customer is worth so with you leaving, I'm sure a higher one is on their way now.
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