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Jan 16, 2007, 12:43 AM

Kick Flip Back Again

Did any of you dealers see that we can direct ship the Kick Flip again. There are 610 on the dealer site now. But beware they will not ship 2nd Day, as I have a customer that has been waiting now for over a week to get it.

Dec 12, 2006, 9:59 PM

Drift Sync with Outlook

Has anyone been able to sync the Drift with Outlook Contacts and Calendar?

1 reply

Oct 12, 2006, 7:25 AM


Just got Helio and all I can say is this service is simply amazing. If anyone out there is looking for a truely NEW experience from a phone I definately recommend Helio. I got a 500 min plan with unlimited EVERYTHING for $65 a month!!!!! Check it out!
17 replies

Dec 28, 2006, 12:20 AM

What do you think? Drift or Hero

What do you other dealers think is the better phone, the Drift or Hero? sure the Drift has BT and GPS but I am still recommending the Drift because the screen is larger and speakers are much louder. What do you think?
1 reply

Dec 26, 2006, 1:15 PM

anyone know how to.....?

get around putting ur number in the "login" so you can download the media mover... i need a site where i can get the media mover so i can put music on my kickflip b4 i get it turned on

AD       discussions continues below...


Dec 25, 2006, 3:37 AM

Pics and videos will not send or receive to Alltel

Has anyone ever sent or received pics and video's to alltel phones? Some customer's complained and Helio cust. service just stated that they are working on it.
1 reply

Dec 22, 2006, 7:49 AM


Does helio take advantage of sprints roaming agreements? I know that there has been some debate on if AMPD uses Verizons roaming partners as well.

5 replies
Swoosh Kid

Dec 9, 2006, 1:06 AM

Receiving Pic Messages?

Is It Possible? I Can't Seem To Receive Pic Messages On My Drift From Any Emails. Any Insight Is Appreciated.
1 reply

Nov 18, 2006, 1:11 PM

Helio CS is lip service

Ordered the Drift to replace my Hero and received it Wed. Called CS to activate and was told the ESN was already assigned and they would escalate my issue-25 wasted minutes on the phone with them. Thursday called and was told they now cannot find the ESN and would escalate--after I was hung up on (another 30 wasted minutes). Called Friday and was told ESN not showing up as sold and would escalate my problem (24 minutes on the phone with them). Called Helio corporate Friday, 310 445 7000, transfered to internal customer service, was told they would take care of it and call back. Now Sat, no call back, and after being escalated to the point of sheer anger/frustration phone is going back and i will gladly pay the cancellation fee to not deal wi...
8 replies

Dec 20, 2006, 5:18 PM

qwerty keyboard phone on helio?

does anyone know if helio plans to offer a phone with a qwerty keypad? doesnt really make sense to me that they dont yet seeing as so many of the features they offer would be streamlined by a device with a qwerty keypad.
1 reply

Dec 21, 2006, 1:41 PM

helio customer service

ive heard nightmarish stories about the customer service and how depressing it couldbe but i am here to say that i have had nothing but the best experiences with the company and their reps. i had a problem with my device not being able to make calls from the google maps menu because it would shut off so i called and in about 5 minutes i had a new drift sent to me. of course it will take about 3-5 days since it is the holidays but who cares? the phone still works and the only bug is that one and i barely ever use it. the only thing im still pissed at is the myspace. im sorry but the myspace is a joke. and the thing is that its MYSPACE'S FAULT! understand helio users that my"spoog" is the company messing up on the online content because its be...

Jul 18, 2006, 11:51 AM

What about Helio Going Bankrupt

So i live in san fran and im looking to get helio but ive been reading around that they might go bankrupt is this true or not?
Also which phone is better the hero or the kickflip?
If anyone can answer these questions i would so appreciate it
2 replies

Dec 20, 2006, 3:43 PM

Working for Helio?

Does anyone have any experience working for Helio? I'm looking at a position as an account representative and was wondering if anyone out here could fill me in on it other than whats on the website. Thanks

Nov 29, 2006, 5:56 PM

4 weeks to credit return!!

Was just told it will take up to 4 weeks to credit a phone I returned and Helio received on 11/27! They are happy to charge, keep you on hold when calling customer service, just not happy to return your money. Not sure they are the most ethical company. l am off to dispute with the credit card company 👿 .
alan king

Nov 10, 2006, 8:45 PM


I'm getting this error when i try to buy my phone off Helio


We couldn't find a Clean Address match based on the address you entered. Please contact us at 888-88-HELIO and let us know you're getting error '717.

What does this mean

P.S. CS sucks and cant help me.
4 replies

Sep 26, 2006, 8:40 PM


thinking about purchasing helio, but wanted to know if it works well in michigan. let me know!
4 replies

Nov 19, 2006, 9:33 AM

Helio looks cool

I saw my first booth for helio last night. It looks cool and all but anybody got any other details??

Nov 15, 2006, 6:12 AM


I am actually a Customer Care rep for VZW and am actually looking to switch carriers to Helio. I have heard good things does anyone know how coverage is in the Metropolitain Phoenix/East Valley AZ is. I dont trust coverage maps as far as i can BURN them... uh yeah back to the question. Also how are the data services and is it as fast as say VZW EVDO coverage? and Lastly how frequently does the H.O.T. service update w/ new content. I am a VCAST freak I need to have my entertainment and vcast is just killing my bill i know what i am doing i just dont want to pay out the ass anymore. Thanks


Nov 10, 2006, 7:45 AM


Can someone explain to me what Helio is? I am under the impression that they are a phone company that has there own exclusive phones but they run on both the sprint and verizon networks. Is this correct? So they actually dont have any cell towers of their own they just run off either the sprint or verizon towers and whichever one you get a better signal w/ that is the service your using? So wouldnt this situation provide a better service, combining two of the top carriers in the industry?
5 replies

Nov 10, 2006, 2:06 AM

Unlimited Txt

Does Helio Offer Unlimited TXT on its plans?
3 replies
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