Port Your Number to Sprint, Get $125 or $50 Toward Service
Nice incentive but......
snowbdr89 said:
sprint is awesome when your looking into getting their service but after they get you hooked your doomed, piss poor customer service at best!! put on hold n left there credits disapear over charged etc etc so jd powers means **** to me but good luck with that ****ty service and dealing with some guy from pakistan named peggy 😁
Translation: Consumer Reports and JD Power, the two top consumer ratings researchers have given Sprint top honors--but listen to me instead. I am a nameless, faceless poster on an internet forum who could be 15 years old and completely clueless for all anyone on here knows.
Yeah, epic fail buddy.
The dream of the 90's is alive in Phonescoop...
snowbdr89 - nows the time you want to be quiet. im just trying to give you some mercy.
im not sure what you are talking about i pay 56.20 for months now. the customer service is good i mean so good i often get off the phone with shock by the level of service
But I happen to know for a fact that all of Sprint's customer service call centers are in North America, if you get a Pakistani guy it is because he is a Pakistani immigrant living in North America. I used to work for one of the companies that is responsible for Sprint's customer service so I know where all the Sprint call centers are, and there isn't a single one overseas.
And while they've scaled back the amount of overseas call centers they are still out there. At least one is in the Carribean somewhere. I'm perfectly ok with accents I can understand. Those guys never sound stressed out 🤣
Mark_S said:
If Sprint could put their money where their mouth is when it comes to better customer service, less billing errors, and network quality, then I would not mind the $$$ going in that direction. 🙂
All true a number of years ago. I experienced all of it a long time ago. What makes you say that now? Things have improved.
US Cellular actually got the #1 spot according to the last survey. Sprint and VZW were tied for 2nd.
(continues)
Each opinion is an INDIVIDUAL experience and those will vary from person to person.
So if one person had a great experience with them does not mean everyone else will.
There is room for improvement will ALL carriers. Nationwide and regional.
There are people that try to abuse the system and those that get genuinely shafted by it too.
I have seen roaming charges on Sprint bills frequently when the subscriber is not genuinely roaming.
Network setting is on Sprint-Only. And the carrier does have a way of knowing from which tower it did happen on.
Now that plans include roaming who knows why this still occurs.
This forum is closed.