Apple Blames iPhone 4 Reception Issue on Faulty Formula

idiotPhone users will buy/keep any products with a fruit on it!

Yeah, they are called zombies!

Jay and netboy, I'm sure you guys were just trying to further the discussion in a logical manner with the last two posts, so I'll help you, in the quote box is everything you said that is relevant to this issue:

this is an empty field

hmm... thats weird, I was sure you guys weren't trolling....

Hey, just telling the truth that's all. I can hold my device w/o signal degradation, the truth, that's all.

Yeah, they are called zombies!

Hey, just telling the truth that's all. I can hold my device w/o signal degradation, the truth, that's all.

I'm pretty sure if you honestly believe in zombies you are certifiably insane.

and I didn't actually see anything about signal strength in the statement I responded to. I mean, I could be wrong....

in fact, you haven't mentioned signal strength in this entire thread. Thats weird.

fight! fight! fight!

😁

Don't talk about trolls if you're going to talk to people the way you do. Really, you come across as pompous, rude, and a little defensive. Its just a phone. Well, a phone that has trouble hanging on to phone calls.

I serously thought i was the only one who saw that.

🤣

🤣 Ur A Nut! But It's True They R Trolling On This One, SmH.

I appreciate you seeing both sides - but how is this a good phone? It has some great features don't get me wrong, but the phone itself drops calls when held incorrectly and nothing is going to be done about it? Are you kidding me?

As a "phone", it's below average at best. Even the earpiece volume is weak and the speakerphone is obsolete unless you're in complete silence... unless they fixed the speakerphone in the 4 - but I havent heard that mentioned.

In addition to the people that swallowed early termination fees to get this phone, what about the sad suckers that took time off of work to wait in line for this "great" device? I wouldn't wait personally - but it's not fair to say that "they deserve it for waiting in line overnigh...
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I don't know of a cell phone company that wouldn't waive or credit your early term fee if you decided to hop back on board with them.

As for taking the day off of work to pick up the phone... really? I don't think anyone can really use that in this discussion to prove anything but the fact that some people are impatient. people take off work for a lot of things, movie premiers, video game releases etc, it's not an exclusive trait of iPhone customers.

Getting your old plan back, well, obviously there are more important things than your plan if you were so willing to switch it for a phone.

I think all three points are moot.

You sound like an Apple PR man. Put the onus where it belongs, with Apple. They screwed this up. They sell a product, they want it to succeed. They have both a moral and financial obligation to actually address the issue, not dodge it. Your assertion that the consumer has the option to return the device is absolutely true. However, that doesn't make it OK. At all. In any way.

They can return the phone **IF** they find it's performance unacceptable.

Everyone knows this.

Very few are returning the device.

Thats really weird

or not? maybe the issue is blown out of proportion a little?? Can you be honest enough to admit to that?

Suck it up lol!! I mean just like you said we all know the die hard idiots arent going to return their phones. Some of them might try to exchange theirs but very few will return it.


Let me give my stance on all this: ive been on the fence about getting the new iphone4 and waiting for a good android for at&t(which i thought wouldnt come). Ive always wanted an android phone cuz iphones just really arent my style and i almost gave in...but seeing all these launch problems that have been coming up(antennae problem is just the beginning); i am really glad att is getting the captivate!!! That phone looks like its going to kick the iphone4 in the BALLS haha and besides i can hold that phone however i want...

I have admitted that it is a bit blown out of proportion. Again, I refer to the Engadget article regarding the issue. For a site that has had a history of being seemingly biased towards Apple, the article was refreshingly objective. In essence, they state that while the issue has been trumped up a bit, it is still an issue. In fact, they point out that in moderate to low signal areas, simply holding the phone can, and frequently does, cause a call to drop. Now, can you be honest enough to admit that this really is a serious design flaw? Even if it isn't affecting every iPhone, and even if it isn't causing massive returns, it is still a design flaw that should have been addressed before final production. As I stated in another comment,...
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Let me quote myself from this morning;

I'm honestly a little disappointed with this whole situation. One way or the other Apple hasn't been up-front about the antenna issue.

This statement pretty much asserts that they have been tinkering with the signal bars on top of the phone for years.

Doesn't make me happy, but I'm keeping my iPhone. love it.

Then we are in agreement. I apologize for not tracking down and reading all of your posts.

Maybe So...However I Know Many People That Have The iPhone Just to Say They Have One...Shoot I Talk To Many Customers That Have The Damn Phone And Hardly Use It For What Its Really For...So I Can See Peeps Keeping The Phone And Dealing With The Bugs Just Cause Its "Hot" or "The Sh*T" Yet Still Gripe and Complain.

Agreed.

By reading justfinethanku's post, all I can think is that he is a blinded with Apple love or works for Apple. I can't understand for the life of me how any consumer that did or potentially was going to buy the iphone 4 isn't disappointed with what has been going on.

The phone has several phenomenal features, but it also has a MAJOR flaw and even worse, Apple does not care to do anything about it.

I have the phone in my possession. The flaw as "major" as you say it is, is not demonstrable in my device, nor those devices people around me have.

Or maybe I'm just seeing things, Apple DOES add hallucinogenics into their devices right? That could be it.

Oh well, at least I don't go around trashing other devices and name-calling.

So this issue only shows up on certain devices? I didn't this. It's good to hear that yours does not have this issue.

1) you do name call, calling people a troll is name calling you can rationlize it all you want, you name call.

2 if it's a minor issue, what is minor ? 1/4 of the people ? 1/3 of the people ? 1/16 of the people ?

lets do some math

if you say minor is 1/3 of the people, and what 1.4 million units were sold already (guess) then thats 466,200 units are having this issue......to high to be minor ?

ok maybe 1/4.....that's 350,000 still to high

1/16.....87,500

maybe 1/100......14,000

what is minor when people who own the phone are coming out and saying this is an issue ?

You probably have the "recommended" protector for it and think that the antenna issue is little to none. Stop spreading your false information we all know you work for att or apple Joke Boy....

I work for AT&T. I personally hate that phone, but to beat a long dead horse, IF YOU DON'T LIKE THE PHONE, RETURN IT. Stop whining about problems that could have been avoided if you didn't have to have the latest thing RIGHT NOW. There's been some sort of problem with the phone right after the release of every new iphone, and if you haven't figured that out by now, you're too dumb to own a cell phone. 🙄

Yup but not everyone misrepresents their information like ATT....or Apple for that matter, Kinda like when you guys tried to say that rollover rate plans were better than unlmiited LOL Epic awesome, and there is a difference, not every manufacturer sends out a crapple phone with a crap antenna and says its the latest and greatest out there. Ironic like they say in here though, the update will be just in time to be outside of buyers remorse. Typical AT&T "All Trash and Talk"

Greyboy said:In addition to the people that swallowed early termination fees to get this phone....

WIN BACK TEAM!!!

I can attest to the fact that they work. Used them at VZW once, and ETF I had paid was refunded. They want you back! They'll punish you for leaving, but they don't hold a grudge...its just business. On the back side...they'll reward you for coming back.

WOW, that is actually great news!

Although I'm actually SHOCKED this is true - it makes "contracts" and "early upgrade eligibility" completely obsolete!

Unless they save your account and you pick up right where you left off?

Interesting.

I totally agree with you. As you admitted with the Droid, I'm sort of the same way with the iPhone, a fanboy. To me, there was no other phone that compared over the last few years - but the way that Apple is handling this is obnoxious - like we are all idiots.

.. And what is almost more annoying is that iPhone fans are eating it up and taking it straight up the a$$! (excuse my french) but WTF? Are they blind?

This signal strength statement is a complete joke. I'm trying my hardest to convince myself to jump off the iphone bandwagon. We'll see what happens over the next month when Apple releases "the other color" ooooh, wow.

I didn't realize that color would change the reception of a phone. 😳

Steve Jobs is like a politician, always sidestepping the issues at hand.

Ooh! There's a shiny new white version coming out! Everybody look!!

But it still has the fruit on the back, that's all the Apple clones care about 🤣

True that.

reception issue aside... y would u not spend $30 to give added protection on something that you just spent $300 on???

You're talking about tires which is a life threating issues so it is not a valid comparison.

This more similiar to sidekick users losing all of the data on their phones (caused by a glitch in the phones communicating with the servers), and then being told... oops you should have signed up for the $10 a month data backup.

The sidekick issues with solution was given after it was too late to do anything about the data loss & the customer footprint was spread over a much smaller base than the Iphone 4.

We're talking about a device with over 3 million units sold in the last couple of weeks, even at a 2% issue rat...
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So im not down playing the sheer amout of ip4 have been sold but there was huge backlash for t mobile when the servers went down for the sidekicks . It was the worst 2 sales months that ive worked for t-mobile. Mostly cause every sidekick customer couldnt follow a tele- prompt to get to care...so they'd all come to me( in sales) lol However thats not a good comparison because t-mobile did address the issue. We issued credits all over the place and t-mobile fixed the issue. If there really is an antena probablem (which apperently there is) then, apple should properly address it, and fix it. Not pass the blame

There was definately credits issued, but how many people felt that the $20 credit for the data plan was proper compensation for having their contacts, emails, texts, and pictures wiped from their phones? Many of which did not have any kind of backup for this information?

That is why I was saying this was a more realistic comparison than defective tires.

A number of people are saying there is no solution offered, but it's just they don't like the options given.

As far as canceling and moving, well call your other company back... if you're still within 30 days, there's a good chance of starting your service back up and not having to pay the etf charges.

No, my comparison is still valid, safety concern aside. Car won't do what its intended to, neither will the iPhone. And T-Mobile doesn't have a $10/month backup plan. You made that up. And there were massive screaming and backlash due to the Sidekick debacle. Granted, the sidekick user base has been dwindling since better products are available, but the issue was severe enough that T-Mo is now dropping Microsoft's service. T-Mo owns the Sidekick name, so the phone will re-surface, but it will be vastly different.