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Florida Subscribers Win $30 Million from Verizon and Alltel

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No investigation needed, here is how to never have 3rd party charges again!

mrpmpfan

Jun 24, 2009, 2:41 PM
Don't text message bogus "free ringtone" offers from TV or the internet. These customers shouldn't have been rewarded a penny they were the fools who signed up, its not Verizon or Altell's fault their customer base in Flordia can't read or use their brains.
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Kryger

Jun 24, 2009, 2:48 PM
i think they should be charged more if they r dumb enough to sign up for spam
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mrpmpfan

Jun 24, 2009, 2:58 PM
LOL, our policy at AT&T is that we have to request credit for all of these spam charges. But I bite my tongue very hard when I have to because these foolish customers should have to suffer, only then will they learn a lesson.
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HumanStudios

Jun 24, 2009, 3:45 PM
Ya know, as a call center monkey, I get a ton of these, and though I agree, people should read the fine print, the real issue is that the spam companies KNOW they're selling crap with sprinkles on top. They know they're ripping people off, and it's ridiculous that it's even legal since it's so misleading. Rather than signing people up automatically for "voting" there should still be an authorize text where the customer has to text a specific keyword to sign up. But hey, the world is a greedy place...
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Menno

Jun 24, 2009, 10:14 PM
I agree there should be an authorization needed. But why are people going after phone companies (who do not offer these services) instead of going after the companies who offer the services?

The lawyers were the greedy ones here.
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foneguy

Jun 25, 2009, 10:09 AM
Menno said:
The lawyers were the greedy ones here.


I agree with this entire line of posting, and this is quoted for truth.
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Webb

Jun 28, 2009, 2:01 PM
Because the system which allows third party billing is ludicrously permissive, on by default, and customers are seldom informed that it exists?
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glinc

Jun 25, 2009, 9:36 PM
Most of the time you don't even need to text these companies.

I've been selling VZW service for few years and tons of customer got bill for this w/o their consent.

Now I'm also seeing a lot of these affecting boost mobile customers also w/o their consent.

So if anything, these 3rd party companies should be responsible for this also.
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mrpmpfan

Jun 26, 2009, 7:46 AM
Does without their consent mean they can't read? Its not Verizon or the third party companies fault its the idiot consumer.
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Webb

Jun 28, 2009, 1:59 PM
Yeah. Uh. I think you're wallowing in a comfortable myth that the third parties are rigorous in their billing, and stringently honest, while wireless carriers are not ludicrously permissive as to what they allow the third parties to bill.
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Webb

Jun 28, 2009, 1:54 PM
That's not a 100 percent solution, sadly.
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