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Cell Phone Recycling Guide

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Clearing out data before donating?

4gwannabe

Dec 28, 2004, 2:44 PM
What exactly does one have to do to remove personal data or account data from a cellphone one wishes to donate? E.g., remove the SIM card if a SIM-card-based phone; or wipe/shred data if a PDA-cum-phone?
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phonescoopjunkie

Dec 28, 2004, 2:59 PM
You would definitely want to remove the sim and you would want to perform a master reset. You would also want to delete out the VM number.
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eric Lin

Dec 28, 2004, 7:10 PM
if you're on a cdma network, since you have no sim card, you'll need to be sure the phone is de-activated and removed from your account. if you donate the phone to your carrier when upgrading, they usually do this on the spot. otherwise it's a good idea to check with your carrier that only your current phone is active on your account.

gsm phones are much easier in that as long as you have removed the sim, calls from the phone cannot be charged to your account.

all cdma phones and most gsm phones store contacts in the phone (a few low end gsm models only store contacts on the sim), so you should also be sure to clear all contacts from the phone. there's usually a master reset or delete all contacts option on your phone somewhere. check ...
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BlueKnightOne

Nov 30, 2006, 4:16 PM
Like phonescoopjunkie and eric Lin both said. It is extremely important to clear off the data. Don't want personal information for your friends and family to get out.

At our store, we give the SIM cards back to our iDEN customers and then do a Master Clear and Reset on the CDMA phones.
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