Samsung Provides Note7 Exchange Details for US Customers
Innovation can have consequences
Apple fanboys will troll this post as it seems the iOS/Android anger on the internet is popular. I carry a Note 5 and iPhone 6s Plus and I can tell you they are both fantastic products. The fact that Samsung stepped up to the plate to voluntary recall all Note 7s is a huge step in the right direction even though it is at a sensitive time with Apple releasing new phones soon. The fact is Samsung is an innovator, and like Apple they outsource lot of components which are made by other companies. Samsung could not possibly know the battery was going to be a fire hazard as they probably tested their phones with factory chargers in factory conditions. I bet Samsung will learn from this and test their batteries more rigorously next time. Keep...
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Given the class lawsuit filed against Apple for the 'touch screen disease' issue, Apple fans have no room to talk.
And at least Samsung is being transparent about the problem when Apple faced a similar issue with Macbook Pro batteries exploding, Apple employees were instructed to lie to customers about the problem, according to the official script that 'Genius Bar' employees were supposed to use, customers were supposed to be told that 'this isn't covered under you warranty, but I'm going to exchange it for a new computer anyway", giving customers the impression that Apple was being generous, when they were really just covering their ass.
And at least Samsung is being transparent about the problem when Apple faced a similar issue with Macbook Pro batteries exploding, Apple employees were instructed to lie to customers about the problem, according to the official script that 'Genius Bar' employees were supposed to use, customers were supposed to be told that 'this isn't covered under you warranty, but I'm going to exchange it for a new computer anyway", giving customers the impression that Apple was being generous, when they were really just covering their ass.
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