Consumer Advocates Lodge Complaint Against T-Mobile
Garbage
Oh, and also the Jump on Demand leasing program is only 18 months, not 24 (2 years).
Not true. The loan is contingent on the continuation of service. If the service ends, the loan ends. That IS a service contract. Now, if they allowed you to continue making your monthly payments on your device when you ended your service, then it would NOT be a service contract. But as it stands, T-Mobile is lying - plain and simple.
>>YOU GO TO COLLECTIONS regardless of race.
I agree. That part of the suit is ridiculous. It's like they expect some special consideration just for using the service. It's not like T-Mobile went out of it's way to primarily get their race to sign up, and then started their collection practices. T-Mobile has no control over the racial makeup of its customers. That...
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1. I'm guessing this lawsuit doesn't pertain to devices leased under JUMP!, but to devices leased under the older EIP.
2. Not all devices are available for JUMP!. Of particular interest is that the iPhone 6 and 6 plus are not available.
legal wise their marketing is technically correct because they advertise no "service agreement", but it is kind of deceptive because the Jump On Demand is a lease contract that has the same effect on the consumer as historical service contracts. And the average consumer isn't going to realize the likely 3 digit sums they will have to pay out if they want to bail on T-Mobile.
I'm a bit irritated because I signed up for Jump-On-Demand because I like getting new phones, but the only Android phones T-Mobile adds to the program are Samsungs and LGs. What about Nexus, What about HTC? I want to jump to those phones but they don't offer leases on them. I'm stuck i...
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You hit the nail on the head. It's a contract... which wouldn't be a problem if they didn't advertise, "No Contract." This is exactly the sort of thing false advertising laws are trying to prevent.
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