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Radio Shack To Ditch Verizon for Cingular

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Who buys a phone from Radio Shack?

HolyMoto

Aug 3, 2005, 8:34 AM
I mean seriously, I have bought some crap from there in my day, and a 100-300$ cell phone is definately something I would buy else where. At the rate Radio Shack stores close, you could see the store disappear within a week of your purchase!
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muchdrama

Aug 3, 2005, 8:56 AM
HolyMoto said:
I mean seriously, I have bought some crap from there in my day, and a 100-300$ cell phone is definately something I would buy else where. At the rate Radio Shack stores close, you could see the store disappear within a week of your purchase!


Where do you get your information? The National Enquirer? Your Radio Shack missives are totally erroneous (as in plain wrong). These stores happen to be in malls all over the friggin' country...so they're a legitimate destination for ordinary folks seeking cellular service.
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alejandro

Aug 3, 2005, 9:42 AM
while radioshack has a good exchange policy, they overcharge for everything, they charge at least double for the same accessories sold at most of our stores. They don't need to charge 29.95 for a leather case they buy for 80 cents.
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happytrails73

Aug 3, 2005, 10:30 AM
Not to mention they have their own repair facility so if a phone is malfuntioning radio shack sends it in to the repair facility, not like verizon where you can get a replacement right in the store for the most part. At the store I used to work at we had many issues with RS and their repair process, they would send people to our store to get a loaner so they could send the phone in to get it repaired, when the customer was told that we don't have loaners they usually got mad at me because RS told them that the corporate verizon store had to give them a loaner, many arguments with RS over that.
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HolyMoto

Aug 3, 2005, 1:34 PM
I've delt with a RS Kyocera repair facility that takes an enormous ammount of time, as in 2-3 months to complete a repair. I have been to Radio Shack and purchased things from them. But a cell phone? I don't understand why a consumer would bother with an agent location? Why not go right to the source, as in the carrier?
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rsanswerman

Aug 5, 2005, 12:55 AM
I'll tell you why

1. Better trained employees

2. Better customer service

3. Same equipment

4. Better price on phones ( that's right, check it out.

5. Over 5000 locations in U.S.

6. Better accessories ( pay for quality and the chargers are 29.99 and you do get discounts with a phone.

7. RS sales more phones than any other consumer electronics company.

I could go on but I am sleepy, Good night
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b0z0dcl0wn

Aug 6, 2005, 11:56 AM
it's over 7200 stores nationwide. and im sorry but the leather cases cost more than 80 cents for them to buy, it's more like a buck 80. sheesh get it right people 😁
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matzart

Aug 9, 2005, 5:44 PM
FYI, Radio Shack sells 58% of ALL cell phones. So who buys a phone from Radio Shack? More than half of people who have cell phones. To get phone insurance is 5 dollars a month for the duration of a contract. With just a one year contract, this is $60. Radio Shack offers a TWO year complete wireless replacement program for 54.99. (Key word replacement, this doesn't cover a lost phone) Radio Shack promises a new phone in two days. This replacement program also covers any accessories that one may buy at the time of purchase, which again, FYI Radioshack offers a up to a 30% discount on accessories including high dollar items such as extended-life batteries, high-quality triple-stiched leather cases, and bluetooth headsets. Not to mention that Ra...
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MercedesBenz

Aug 4, 2005, 12:24 AM
I really don't deffend radioshaft that much, but to be quite honest, RS leather cases are made of better matterials than the VZW cases, don't get me wrong, I love VZW, but their cases kinda suck, with the exeption of the smartphone cases. 🙂
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HolyMoto

Aug 3, 2005, 1:40 PM
I don't read the national enquirer. I made all that up based off of my expirences with Radio Shack.
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SkillciaX

Aug 3, 2005, 2:27 PM
I work for the wireless part of Radioshack inside a Sam's Club in a kiosk and we sell about 80-120 phones in this store a month, other stores have done about 300 or more phones a month. On top of that we sell Dish Network and internet services. Our phone are about $50-100 dollars cheaper here than a regular wireless store like Cingular for example. In fact our stores sell more wireless phones than any other cell phone stores. On average we sell about 4-5 phones a day during the week and about 6-10 a day on the weekends.
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MercedesBenz

Aug 4, 2005, 12:18 AM
Well, if you actually work at a RADIOSHACK STORE, you'd know that very few radioshacks actually sell that many phones, often they have a hitrate of 30, if they're in a good location that doesn't have any competitors within 20-30 miles. On average an RS store sells 40-60 phones per month(that's including sprint, virgin, tracfone and verizon).
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kai445

Aug 4, 2005, 10:14 AM
My hitrate is 1:9.

I sell 50 phones a month just by myself, and I'm not even #1 in my store.
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MercedesBenz

Aug 4, 2005, 7:21 PM
really, what disctrict are you from?
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Shackcessorize

Aug 9, 2005, 12:48 AM
Hey over in District 535 we have stores that sell over 150 verizon phones a month only verizon phones. Over all once you add all 4 companies that we carry in a store we usually end up at a store level with 1-10 at the most.
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SkillciaX

Aug 5, 2005, 8:55 AM
Well yeah that's an actual Radioshack Store. But u do have to take in the fact that just because I don't work in a Radioshack store. I still work for them. We sell Sprint, Cingular, T-Mobile and soon Nextel in the Fall. We only sell contract phones. The Sam's Club sells the pre-paids. As I stated b4, on average we sell 80-120 phones a month, while some do about 300 phones a month or more. It makes a bigger difference to the wireless market from where I stand vs someone that works in a Radioshack store. There's a cell phone Kiosk in every Sam's Club across the U.S. This branch of wireless owned by Radioshack sells more cell phones than any other store Nationwide. Radioshack relys more on our cell phone sales more so than their actual stores, ...
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spartacus51

Aug 5, 2005, 11:16 AM
Wow, how oh so close to actually knowing what's going on... and then being completely wrong. There are 538 Sam's clubs nationwide, about 100 RS owned sprint kiosks and SEVEN THOUSAND radioshack stores. The vast expanse of their income is from the RS stores themselves.

That is not to say that the Sams and Sprint Kiosks are not the reason for this move, or at least part of it. Radioshack's ultimate plan right now is to simply be everywhere. The addition of Cingular means that they will launch a cingular kiosk program for malls identical to the sprint kiosk program. Verizon wouldn't make any such agreement with RS because of the monumental style kiosk program they already run in the malls. The things are palaces, and if verizon is spending ...
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digitalblade

Aug 7, 2005, 10:38 AM
You're exactly right, spartacus, that RS main-line stores definitely generate the most residuals for the company. The point I think the previous poster was trying to make, though, is that the kiosks generate the highest profit-per-square-foot for the company, which is true.

Personally, I'm looking forward to the change. Our Verizon reps have always treated us very well, but in my 5 years with RS, every time there's a compensation change, VZW pays less and less per activation, and now we're barely breaking even with upgrades and add-a-lines. Not to mention that in my area, more than half of our wireless business is VZW upgrades, mostly maxed out on family plans. RS hasn't been generating new traffic into our stores until this year, wit...
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muchdrama

Aug 4, 2005, 11:45 AM
HolyMoto said:
I don't read the national enquirer. I made all that up based off of my expirences with Radio Shack.


Right. The one store you walk into located in your local mall. Gotcha.
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evilbstrd666

Aug 3, 2005, 3:36 PM
1) RadioShack leads the industry in cell phone sales, so obviously no one buys phones there.

2) I haven't seen a RadioShack close in Milwaukee, WI in over two years.

Maybe #2 is different in your area, but #1 is a nationwide total.....

So, perhaps the answer really is, everyone except you?
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HolyMoto

Aug 3, 2005, 4:07 PM
exactly.

people are cheap, so since radio shack sells cheap stuff, it only makes sense they sell the most phones. thanks for clearing that up...
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HolyMoto

Aug 3, 2005, 4:15 PM
I was just wondering where SkillciaX and evilbstrd666 got their information from.
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sademployee

Aug 3, 2005, 4:27 PM
if you dont believe them do the math, a radioshack store usually sells 2-3 phones a day average, there are over 7000 radioshack stores nationwide so thats at least 14,000 phones a day
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HolyMoto

Aug 3, 2005, 4:41 PM
so obviously they sell over 5 million phones a year...
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digitalblade

Aug 7, 2005, 3:03 PM
Considering in 2003 RS sold over 2 million Samsung handsets... yes 5 million is reasonable considering there's Motorola, LG, Sanyo, Audiovox, and Kyocera as well.
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ploop

Aug 3, 2005, 4:29 PM
I think evilbstrd666 tries to make sarcastic posts, which do not read well. I've come to the conclusion that his brain has been replaced with a potato.
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HolyMoto

Aug 3, 2005, 4:38 PM
point is if the info is comming from Radio Shack, I don't buy it. the company itself is going to try as hard as legally possible to make them look the best. list the source...
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sademployee

Aug 3, 2005, 4:45 PM
dude i work at radioshack and i have no interest in making the company look good or in the future success of it. But i have seen the amount of phones we sell with my own eyes and i don't think the company would have any reason to lie about the amount of stores they have and the lie wouldn't hold if they did
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MercedesBenz

Aug 4, 2005, 12:27 AM
I think it really depends on the area, I've seen some store sell 200 phones in one months and other sell 15, however, I have seen a few stores close down, but usually there will be another store within 10 miles (USUALLY, not always)
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dcantin56

Aug 3, 2005, 5:46 PM
Holy moto you are an idiot, Radio Shack sells cheaper phones because they get them in a larger quantity discount you moron. Not that its a cheap phone its the same phone you would get anywhere else, I can't argue about accesories but when you get a phone from there you get up to 30% off if you get 3 or more and I use a case car charger data cable, and I got a cheap headset...So your an idiot.
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HolyMoto

Aug 4, 2005, 1:48 PM
I believe your post makes you look like the idiot/moron here...
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SPCSVZWJeff

Aug 4, 2005, 6:40 AM
To reply honestly with this post and a later post of yours, their stores do not close unless the market location deteriorates or they have built too many stores in an area.
RadioShack is the largest seller of wireless phones outside of the carriers themselves. In some markets the local RadioShack stores sell more phones than the carrier's retail stores. RadioShack offers many things you won't find elsewhere so it makes good sense. Cingular was smart to court RadioShack. They just added about 5,000 distribution points that they don't need to pay overhead for. With one Email they can set communication in motion to thousands of sales associates that they don't have to pay the salary to. The reason to go with RadioShack instead of the carrier'...
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slappy

Aug 4, 2005, 10:31 AM
RadioShack claims 35% of all verizon activations. One company with that much market share speaks volumes... slappy
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dugandaniel

Aug 4, 2005, 10:34 AM
I was a GM for radio shack for two and a half years. Radio shack employees are 90% morons and 8% savants, and 2% crazy. split those 8% up between 7000 stores and what are the chances you're gonna get a great representative to purchase a cellular phone from. There are also 200000 items in each radio shack store that the person you're purchasing a phone from must know something about. You are a moron to go to a radio shack to buy a phone.
Corporate stores are full of people who only want to sell phones and not do customer service. Thats why they hire customer service reps...who end up becoming so jealous they aren't making the money of the sales reps they switch over to sales.
AGENTS are the best way to go. NOT ALL AGENTS. Do your ...
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jayoung

Aug 5, 2005, 7:14 PM
It's as simple as price.

For example,
Verizon Motorola E815 is $99.99 at RS after $50 rebate. It's $149.99 at the Verizon Store.

If you buy your phone from a Verizon, Sprint, or whatever store, you pay more for the phone than you would at any 3rd party store, such as RS. The reason is they don't have to have the cheapest price to sell the phones, as people make an assumption they have the best prices.

The other main factor is most 1st party retail stores have very long lines of people compared to most 3rd party retail. Companies such as RS which pride themselves on Customer Care, can spend much much more time with you explaining how everything works than at a 1st party retail store.
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PortlandPCS

Aug 5, 2005, 7:56 PM
I bought my phone from RS from Sprint. I was very happy with the service I got from the RS employee and they got me in and out quickly and gave very detailed and accurate information. I have gone to the Sprint store before and agree that the lines and time spent there are much longer then most third party stores. As far as RS ditching Sprint I think it is a great idea. Cingular is the #1 cellular company and much better in my opinion.
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PortlandPCS

Aug 5, 2005, 7:59 PM
Opps I meant to sat ditching Verizon not Sprint
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HolyMoto

Feb 17, 2006, 3:49 PM
I knew I remembered something from somewhere...

http://www.marketwatch.com/News/Story/Story.aspx?gui ... »
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