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Verizon's Video Optimization Tests Have Customers Crying Foul

Jul 21, 2017, 12:43 PM by Eric M. Zeman
updated Jul 21, 2017, 12:47 PM

Updated: typo

Verizon Wireless is throttling the speeds of Netflix and YouTube, according to customer complaints voiced on Reddit. Verizon's customers claim they are seeing Netflix and YouTube streams capped at 10Mbps, and some suggest the capped speeds are leading to degraded video quality. The issue is impacting customers who have limited and unlimited data plans. When asked for comment, Verizon told Ars Technica, "We've been doing network testing over the past few days to optimize the performance of video applications on our network. The testing should be completed shortly. The customer video experience was not affected." Verizon's statement doesn't necessarily reflect what its customers say is going on. If Verizon is indeed throttling the speeds of video apps, doing say may be a violation of the FCC's net neutrality rules that expressly forbid internet providers from throttling content.

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Comments

This forum is closed.

This forum is closed.

bchandler02

Jul 24, 2017, 8:04 AM

10Mb? Nice wish..

Couldn't tell you the last time I could get 10Mb on Verizon. Most of the time it's sub 1Mb - in major cities, with sufficient 4G signal.

gloopey1

Jul 21, 2017, 6:12 PM

My 2Â¢

Buy a Tivo or DVR and record shows when you’re not home, then watch them later. Cellphones should be limited to talk, messaging, and other communication-related applications. People using them to stream entertainment is a waste of bandwidth.

rwalford79

And people should be limited to keeping their opinions to themselves. People who talk out of turn are a waste of space. And no one cares about your 2 cents.

...

Charmed179

Well, unless you are paying for all of our plans, you have no right to tell anyone how they use their service! It doesn't matter if you think it's a waste, we are the ones paying to use the service!

Jarahawk

No.

Carry on.

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