User: ShackViperElite
These are the most recent forum messages posted by ShackViperElite:
Plus $20 Credit For Accessories
Only have to put $50 down and you get a much better experience than any Best Buy can give.
Re: Is rollover still a lie?
> at&t is full of greed
And you are full of stupid.
Roll Over works flawlessly. I have not had a single issue in 5 years. I'd suggest learning how to read your bill.
Re: COME ON!!!
A lot of us have problems with it.
Threads that are that old belong off the page. You're bringing them back on a regular basis. Lame.
Re: anybody a sprint indirect?
You do realize you can't really do that, right?
Once a phone is sold, it's ESN is cataloged. Sprint will not allow it to be activated until it's been refurbished. The phone must go off to repair, and have it's programming flashed otherwise the one time unlock code won't work... true, you could call in and get the master code, but at that moment you'd be told it was a previously activated ESN.
If you guys had found ...
Re: Samsung A437?
If your local store still has it, go with the 6555. It's an awesome phone. If I had seen this earlier I'd have said go with a SE 580 since it was $29.99 this past week, but the prices changed tonight back to $49.99. Still, an awesome phone for the price.
Another good phone to consider is the Samsung Peridot 737 slider. Excellent reception.
Suggestion...
My above all suggestion is see what works best where you are. Every carrier has a coverage map.. pull 'em up and see what the coverage is in your area. It makes no sense to get involved with another carrier if that carrier won't serve your needs any better.
If Sprint (or any other carrier) is a good fit for you... go with it. As I said in another post burried in a reply.. the key to ...
Re: Is it a mistake to come to sprint?
There's your problem...
Never deal with the online system. If you do a warranty swap, do it in store. See real people.
I serve many customers a month who never have a single problem with Sprint. It's quite easy...
Get the right rate plan
Get the right packages (text / vision)
Get the right handset
Get the service plan / insurance
Yes.. you may pay more than you thought you should for the minutes even though you plan on talking ...
Re: What Happens If Sprint Dies?
Sprint's too big to die.
That's the plain and simple truth. While they are having problems, most of us who have been in the business a while realize that this is just a passing problem that every carrier faces at one time or antoher.
Sprint won't die though because their assets preclude them from that faith. They own major bandwidth, physical infrastructure and other intangibles that mean that at the very worst a buyout of the company is as ...
Katana DLX
If you're looking for a very well made and solid phone, that's the one you want.
* Sturdy hinge construction
* Well laid out keypad
* Sanyo (of course)
* Voice SMS ability
* Great Speakerphone
* Media card slot
* Headphone port
One of the best Sprint phones out there right now that's not a PDA phone.
Re: Sprint's NSSD
I've had nothing but good experience with NSS. I need to add a line.. done! I need a master unlock.. done! I need help changing a plan SNAP screwed up.. done!
It's been such a pleasure dealing with NSS associates.
What Sprint needs...
1) Better phone selection asap... The Rumor was a master stroke.. about a year late. Sprint needed something like that a lot earlier. Please for the love of all that's holy.. give me something that doesn't look like a Razor to sell... PLEASE!!!
2) Better customer care... I don't mean the "welcome center" calling either.. which is more of a pain than anything else. I had to call tech support yesterday for a customer and ...
Juuuuuuuuuuust a second...
I'm by no means a Verizon fan.. but the ETF policy it and other carriers have is fair. Here is why.
In the US the ETF offsets the subsidy of the handset. You're saying terminate the service and give back the phone... and be done with it. Well, you can do that within 30 days with most carriers. You want to do it outside of that? Can you return that car you bought off the ...
Re: I quit
Thankfully they still give us $5 on the new RSAP cards. The Master Cards are hardly seen anymore...
On cell phones you can still make good money.. if...
* Family package
* High minute plan
* Unlimited Text or Data Package
I sold a 4 line deal a few months ago and wound up with $125 in spiff because I got them on a $120 a month plan + bolt ons.
I do agree though.. I miss the old commission. Its ...
Win / Win
This phone I see as being a double win for Sprint...
It gets Nextel customers off the iDen network... which has to start happening soon. It also provides something that many Sprint customers have been asking for.
This is a durable phone. It's mil spec rated. What's the attraction here? Business customers who don't necessarily want Direct Connect but do want a durable phone will get this. That was Nextel's niche, and now ...
Re: I quit
No questions there... I totally agree.
Commission worked great for a lot of us. It helped retain a lot of really good employees. I think the up tops need to understand "commission" is not necessarily a bad word.
On the flip side, I'd have been happy if they would have upped our per hour pay, taken the accessory commission away and kept wireless spiff and service plan spiff.
Our turnover rate wasn't quite that bad.. I'd say ...
Re: I quit
Commission is basically a thing of the past... at least as far as most of us remember it.
Now you make what is called "performance spiff". It's a percentage of your accessory dollars that you get if you make your $ / hour goal. I myself did pretty good during Christmas, but not as good as I did last year and the year before. For RS, sales were up big in my particular area. We had ...
Re: THATS FUNNY
No, what's funny is that I don't use Nextel. It's amazing that people post and take absolutely no time to research who they are posting in response to.
Re: THATS FUNNY
Sprint's not going anywhere.
Saddly, my guess is, neither are you...
Re: Contract issue
That... hurt to read. Seriously.
Your first mistake I think is going to Best Buy.. I mean.. why??? Second... the phone was defective. Why did you not just swap it out for a new one, or did Best Buy not give you that option? It would have been easier to just swap the phone / exchange model. No big.
You need to actually grab your receipts and contracts and go to a corp store. ...
Sort of an answer...
You'll want to talk to someone in receivable accounts. What you're going to have to do is set up a payment plan. I've known ATT reps to do this. Other than that... as much as I hate to suggest it.. get a small term loan and pay off ATT... make monthly payments on that loan.
A defaulted cell bill will deep six your credit really quick. Sorry this happened to you, but this is why ...
Re: Was the iPhone offered to Verizon first??
To be honest though, the first generation of "Chocolates" were pretty bad in terms of construction. Much like the first generation of Razors. It became popular through advertising and the rest followed suit.
One thing I will give Verizon is that they promote the hell out of their phones. Where Spring advertises (not sure what those commercials are doing anymore) and ATT focuses on their network, Verizon puts many dollars into promoting their phones.
Re: Was the iPhone offered to Verizon first??
I wouldn't say that... LG and ATT / Cingular have had some awesome phones together... The CU500 still ranks one of the best phones ATT has had in recent years.
The simple fact though is that LG is primarily a CDMA device company. It's easier for them to make CDMA style phones than GSM, just like it's easier for Sony Ericson to make GSM than CDMA. Companies go with what they know... and not too ...
Re: Was the iPhone offered to Verizon first??
Let me guess.. you own a Verizon phone, don't you? So sad.. seems the brainwashing took hold.
Re: ATT phone for Dad
I'd suggest the Samsnug A517.
Your dad may not need the bells and whistles, but this phone features an MP3 player which means it's speaker is a bit better. The ringer is quite loud and the keypad is very nicely laid out. It's like a Razor and a Sync decided to have a baby... and the results are pretty nice. I've sold a lot of them.
Re: Was the iPhone offered to Verizon first??
Ehhh.. not so much.
Verizon isn't a network, but a series of smaller networks and roaming partners. Their primary roaming partner is... Sprint for the CDMA 1900 bandwidth. Verizon's home network area is very very tiny in most of the US.
As far as Verizon being approached first.. yeah, and Verizon didn't like the data requirments. AT&T felt they could absorb the data requirements for the phone and add a lot of customers... and they have been right ...
They'll never answer you...
Because there's nothing else you could have done... and they won't want to admit it. You served the customer within the power you hold, and went above and beyond. The charges were the customer's responsibility. Customers sometimes hear exactly what they want to hear, not necessarily what a rep is saying.
Re: How Good Is The Nokia 6555???
The 6555 is a pretty good phone. Keep in mind, this is Nokia's first 3G offering. That said, battery life is pretty good for a 3G phone, but 3G phones have poor battery life compared to Edge data phones. That's just the way they work.
The 6555 also is one of the first Nokia's I've seen that adopts a more standardized keypad. It's slow on initial boot and setup.. but after that few issues. ...
Re: It's about time that Kyocera caught up!
I was shocked at the specs... it's... a phone.. not a piece of junk :) Makes me not as nervous as I was by their acquisition of Sanyo's mobile division...
Re: TTY telephone service for the deat,
Reading that was just downright painful...
Breaking confidentiality is something that no one should do in respect to TTY relay... Abuse of the relay is pretty low too. I guess I'm officially old as none of this sounds "cool" or "fun".
Re: sir
If reception is your problem, a 3G phone is not likely to fix it. Primarily, 3G is data packet transfer... right now at least. If you want the best call clarity and best reception then you'll definitely want either a Nokia or a Sony Ericson. Now the Nokia 6555 is 3G and does provide excellent reception. The Sony Ericson 580i is fantastic as well, and not 3G... so you get a great battery life there. ...
Re: Can't Find A Phone I Like
Your service is not through Radio Shack, it's AT&T. You purchased your handset through Radio Shack. You will not find the same price sets at a Corp store however. If you're unhappy with the Peridot, try the SE 580i or step up and get a Blackjack.
Re: Get out of ATT Contract?
Pay your ETF. It's AT&T's money. You signed the contract.
Re: Do you have....
How long have you worked in retail?
No story can be made up when it comes to dumb customers...
Re: The end is now
Wow... creating a username just to reply to a post. Such venom and vile... I thought I knew angry people, you take the cake though. Jeesh...
Re: Racist B!tch
Some people just need to be removed from the planet for the betterment of mankind. Sounds like we have our next contestant.
Re: sending ringtones through bluetooth not working :(
After reading the whole mess below, I'll chime in...
It really depends on what phones you are using. Bluetooth does provide for the transfer of ringtones depending on the model of phone. The model of phone must be capable of FTP transfer via Bluetooth in the Bluetooth profile. Some are, some aren't. It's not necessarily a Sprint thing, but what features the manufacturer decided to include.
So, which phones are you working with?
Re: Class Action Law Suit ...... Cingy?
If you read what I typed.. I was actually in agreement with you... However you'd like to take it though.
Re: Class Action Law Suit ...... Cingy?
It's funny how people respond to these hacks with "facts" and fail to realize there are reps and retailers around who will correct them.
Re: Go figure.
$250 deposit is Sprint's way of saying...
"We don't really want you.. but if you're willing to give us money, hey... We'll do it."
Re: question for radioshack/sc kiosk employees
My last rep was a good guy. Very easy to get ahold of and help out. He'd drop by the stores and help sell.
The hardest thing for reps I think is becoming comfortable with the RS style technique of selling. Some people come right into us to get a phone, others we do a "pure sell" on. Once you're familiar with how RS works, I think the rep is pretty comfortable.
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