User: knn_dm
These are the most recent forum messages posted by knn_dm:
Re: THANK YOU!!!
I don't have to worry about the bose systems at my kiosk, they're set up about on the opposite side of the electronics section, but you're right about guitar hero 3 demo. It's annoying the hell out of me too.
Re: I shouldn't have even come in today...
Which SCK do you work at?
Re: Signs that you have been working in the cell phone industry too long
When you can tell what a company a customer is with or has been with just by hearing the prefix.
Re: This or That......Part 5...............We need something to do
Looney Tunes
RAZR or Pantech C300?
Re: Well I didn't break it.
I get that everyday. This one was from earlier this morning
Customer- Well isn't still under warranty?
Me- Yes, but unfortunately warranties don't cover your dog eating it.
Customer- You guys are a rip off. I'm switching to Verizon.
Re: Great News!!! At least I think so...
My face lit up when I read that earlier. I agree with you 100% 8)
Re: Reps!!!! Which t-mobile phones sell the best???
1. Nokia 6133
2. Motorola RAZR
3. Blackberry Pearl
4. Samsung t329
5. Nokia 5300
Re: Also know this...
Many of the RS agents that call in are actually Sam's Club employees. We (Radio Shack) run the kiosk for them so they get to use Radio Shack agent codes and passwords.
Actually the majority of the associates in the Sams Club kiosks aren't Sams Club employees. There is a small percentage that are, but over 80% are Radioshack employees. The Radioshack owned kiosks are paid commission where as the Sams Club owned kiosks aren't.
Re: and i thought i couldn't be suprised anymore... (long)
We really need to start giving customers some sort of stupidity test before purchasing.
Re: Worst Cell Phone Carrier
It comes down to where your using the phone. My cingular barely picks up most places I go, but my T-Mobile picks everywhere I'm at.
Re: Worst Cell Phone Carrier
My vote for worst cell phone company goes to Cingular, now the new AT&T. the customer service is horrible and reception is not as good as they say it is. Fewest Dropped Calls my a$$.
Re: Is this unethical?
I probably would have done the same thing. I wouldn't want to run the risk of changing the plan and then later have her come in with $100 in overage saying that she was unaware of the price change and therefore your company owes her whatever the overage is. Smart move in my opinion.
Re: Stores w/ out a live bar
We have no live phones on display at my store. I always pull phones out of the boxes in situations like that.
Re: Correlation
buying a new back on ebay would probably be a whole lot cheaper than doing an insurance claim. What a tool? :lol:
Re: Wow, must be nice.
I would have though ray would be in here giving us some dumb speech about Gary Forsee. Surprisingly hes still not though
Re: What is your biggest pet peeve?
mine is most custys in general. I hate stupid people.
Re: Rizr vs 5300
go with nokia. they are much more reliable than a motorola.
Re: T-Mobile vs. Cingular
I'm also a t-mo customer and I have never had one problem with them. My bill has always been correct, I never drop calls, and customer service is far better than Cingular. When I had cingular, I was had to call customer care at least 5 times a month to get my bill straight. If T-Mobile screws up, then they compensate for it. My opinion, mauimano, is if T-Mobile has strong coverage in your area, then save yourself the ...
Re: What's the worst thing you have ever happen to you or someone else by a customer?
I had a sanyo 8200 thrown at my head because I refused to exchange a water damaged phone that the custy had never bought from us under the manufacturer warranty.
Re: walmart
The problem with Wal-Mart is (at least in my market), the people selling the phones are the same people that clean the toilets and they don't know a damn thing about wireless. Sure the prices are good, but you get what you pay for. Personally I'd rather pay an extra $25 from a store or an indirect to get somebody that knew what the hell they were talking about. Wal-Mart is the devil!!!! :evil:
Re: Motorola H700
I use the Nokia BH-900. That by far is one of the best bluetooths out there. The noise reduction is great and people can't even tell I'm on a BT. Best investment I've made in a while.
Re: JAWBONE bluetooths
I have the nokia bh900 and love it. It's a little bit bigger but the sound quality is phenomenal. The jawbones look retarted.
Re: KRZR
When you go into the phonebook, press options and there should be an option that says "move". Try that and see what happens.
Re: Employee Addicted to Pornography, Steals Cingular Customer's ID (Florida Call Center)
:lol: :lol:
Re: You sir
:lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: Agreed 100% :lol: :lol: :lol: :lol:
Re: Best customer quote ever
"F*CK T-MOBILE. I'M SWITCHING TO WIRELESS TOYS"
I posted a thread about that experience. It's under the title Some People(long rant)....
Some people are idiots.
Re: Some people...(long rant)
Sorry Sprint, not Cingy.
Re: Some people...(long rant)
Wireless Toyz is an authorized agent of T-Mobile, VZW, and Cingular.
Re: Some people...(long rant)
Yea and she was dead :lol: serious. :lol: :lol: :lol: :lol: :lol: :lol:
Re: Yet anouther one bounces from Verizon Wireless
I second that!!!
Re: Some people...(long rant)
Lately, I haven't had to many bad customers(surprising huh?)But today this lady comes in today. Here's how the conversation goes:
M=Me
C=Customer
M-How are you doing today?
C-You need to replace my phone!!!!
M-Let me take a look at it.(As I take the battery cover off, soda pours out of it)
M-How long have you had this phone?
C-WHY!!!????
M-Because you have serious liquid damage.
C-I got it in June.
M- Did you get insurance?
C-No, just give me new phone.
M-I'm sorry but since you don't qualify for ...
Re: Phone manufacturers.
Motorama :lol: I get that one all the time!!!!
Re: Stupid Questions
works good with T-Mobile too.
Re: Wow people. Just wow! Go Sprint Nextel!
Take that Cingy!! :)
Re: The Potential Alltel Wireless Acquisition
Now that I think about it, some of our stores do sell alltel so maybe it would bring VZW in replacement of Cingular. Probably won't happen but I'd love it if it did. I'm with you on giving cingy the finger though.
Re: The Potential Alltel Wireless Acquisition
as much as I don't want Verizon to get Alltel. they probably will. I'd like to see Sprint get it. They need all they help they can get right now.
Re: store reps are not the brightest
To Cingularcare:
I get lots of girls in my kiosk daily. I had your mom, your sister, and your girlfriend in here today.
Re: I Think Its The Mobile Solution
Luckily Radioshack bought out Wireless Retail a couple of years ago. I started working for this company right after Wireless Retail got bought out. I know what you're saying about them though. Wireless Retail was shady as hell.
Re: Someone got in trouble...
You had some guy respond to your comment by calling you a flamer and just stupid stuff, so in your defense I cussed him out and It was way to explicit for phonescoop. Both posts got deleted. :lol: He was an a**hole though!!!!!
Re: Someone got in trouble...
i knew they would.
(older messages not shown)