User: vivalasvegas
These are the most recent forum messages posted by vivalasvegas:
Re: whats new with phones today
SLOW! Have not had a single customer! This whole month has been crazy slow!
Re: Verizon annual upgrade
Are you talking about early upgrades? I'm alos a Premier agent and I have not had any problem with upgrades. The only problems I have had are with merit customers that get early upgrades every year instead of every 2 even thou they have a 2 year contract. Are your customers approved for upgrade in Eroes?
Re: favorite customer quote
Yesterday...
Customer: "Jesus would have given me a free phone. It is Christmas ya know...can't you help a brother out?"
ME: Sir if Jesus was here I think he would lay hands on your broken phone fixing it good as new. However, since Jesus is not here and there is no insurance on your phone I would be happy to sell you a new phone for $149.99.
Customer: Jesus is mad at you!
Me: That is nothing new sir this ...
Re: Why do you need to see my drivers licens to accept my check???
And why would you take a check from someone when their debit card is denied? :lol:
Re: Verizon Indirect Agents
I already work for indirect I just wanted to see how my city/state and company compares against other indirects. I was with corp Airtouch back in the day and I'm not a fan of the corp world.
Verizon Indirect Agents
Hey all you Verizon Indirects out there I was wondering what city and state you are from and how many new acts and upgrages you do on average each month.
I am from Las Vegas NV and we do around 80-100 new acts and around 30-40 upgrades per month.
Also how do you like the company you work for and how long have you been working there?
I have been with my co for 3 almost 4 years and my ...
Re: moto Q
I have sold around 50-60 Q's and I have had 5 returned as defective. That is around 10% defective and I think that is way to high. The 6700 is the better product! Plead with your bosses to get it in :D
Re: words for bluetooth
Yesterday I was asked if I carried a "bug". It took a couple minutes of mime to figure out that she wanted a bluetooth headset! :lol:
Re: Tri Mode
To answer your question this phone is NOT tri-mode.
Re: PLEASE
We get to open at 6 am on black friday. We are not even in a mall! Yippie!
Re: thank you
The last customer I did that for gave me a $20 Tip! :D
Re: Am I alone or is this everyone???
Keep in mind that it might be the time of year. I have been with Verizon for the last 4 years and the first 2 or even 3 weeks of November have always been like that for me. The last 10 days have made up for the super slow start to the month. I don't know if it has something to do with Christmas or what but it has happened every year. :wink:
Re: neat
So my co-worker just said, "The wife had a computer? I don't get it..." BAAAAAHHHAHAHAHAHAHAHAHAHAHAHA :lol:
Re: HOW MUCH DAT FONE COSS ON PREPAID?!
Fraud? Naaaa Stealing? Yaaaaaaa
Re: mystery shoppers
It has been said over and over again that Mystery Shoppers are a total Joke! There does not seem to be any standard that they use and they all seem to be blind! Just like in your case where they say you said things you didn't. WTF??!! I had 2 shopper scores within a couple days of each other at different locations with different secret shoppers. I got a 7% on one and a ...
Re: People just don't pay attention...
HAHAHAHAHAHAHAHAHA I used to work in a market with a lot of raoming customers and OMG! So funny man I feel your pain!
Re: The real problem is...
That makes no sense. If your company does not make comish on an out of state activation why would that make you mad? It means if you do it and give the customer a discount on the equipment your company loses money. If they don't get the comish then you can't pass the savings on to the customer and you have to send them down the road. The only option would be if the customer ...
Re: i wonder what guys do?
Look at the chicks in the eye, nodding and smiling so that it seems like I really care what they are saying! It helps if you DON'T look at their chest! :D
Re: FREE!!!
Sounds just like the Agent I work for! Very Funny! A wonder it never works!!!! :lol:
Re: The Craziest Customer EVER!!!!!!!!!!!!!
HAHAHAHAHAHAHAHAHAHAHAHA Maybe if she fasts for another couple of weeks you will never have to see her again if you know what I mean! :twisted:
Re: October
This month has SUCKED big time for us here in Vegas. We only have one store trending to hit budget! :x
Re: To CS reps from an agent
As a premier verizon agent your store will come up on a CS's computer as a place to send the customer for ANY reason. When your co is all set as a premier you will be able to do warranty exchanges, NE2, flash phones, and so on... I'm sure that most of the time it is the customers fault and they just walk into any store that says verizon or cingular or whatever. But if you ...
It's not wet I swear
It is raining in Vegas. That means nobody is out shopping. People freak out in the rain here. OK so I'm sitting in my empty store watching the rain when I see a guy start running from his car to the shopping center. His cell flys from his pocket. I see the battery bounce off the pavement and the phone skid into a big puddle. The guys stops. Picks up his phone ...
Re: I might as well buy the whole company!
That is awesome! I would like to purchase Verizon communications. My opening bid is: $950. :D
Re: Mystery Shops are BS
On a secret shopper repot I got a 7%. On another one 4 days later at a different store I got a 100%. Go figure... :roll:
Re: BEST DUMB CUSTOMER EVER!!!
Wait I think everyone is missing the point here. You have a FRIEND that is a lawyer??????????????? :o
Re: Customer that just came in...
I don't know why some people do that. What is really sad is that both you and I and I'm sure lots of others have had customers like this all over the country. Seems like the feelings of entitlement that these idiot customers have is universal. I wish I had thought of saying, "its magic." Would have been really funny!
Customer that just came in...
Customer just came into the store.
She is crying and her face is crazy red :cry: . She says that the phone she just purchased does not work and she paid $200 for it. She is yelling at me through the tears. She says she charged it over night and now it does not work. "Don't you know how long I have been a Verizon customer blah blah blah..."
I look at the phone. It is ...
Re: Just bored, humor me.
This has been the slowest month of the year for us. I'm an indirect and I had one customer come into the store from 9am to 6:30 pm. yesterday. Talk about bored. :cry: I hope that today is a better day. So far nobody...
Re: What phones are you all recommending these days?
LG is coming out with an update for the Chocaolate (8500) that will enable the speaker phone. My LG rep said it would be ready before the end of Sept. My biggest seller (Verizon) lately has been the Samsung A930. Good phone with all the bells and whistles for pretty cheap. The 9800 is still a great phone. Since I have not heard an eta on the 9900 I'm still pushing the 9800.
Re: Beyond
We can not do better then Verizon's new every two deal on most phones. Upgrades are not what indirect stores are for. The indirects main purpose is to sign up new lines. When signing up new lines we are able to offer better prices then most corp stores. We can not match the new every two deal most of the time.
Re: I hate customers and our local corporate store
We started to have problems like that at the corp store directly across the street from our location. We can waive at each other. Being the manager of my store I just walked across the street and had a face to face with the Corp manager. Everything has been fine since. As I told that MGR we are trying to service the same customers so lets work together. One big happy family here in ...
Re: cure for crying kids
We have phones that demo Vcast in the store. I just put on some Dora the Explorer for the little brats and the sit in awe at the little screen. Great sales tool as well!
Re: Entertain me with your tales of woe
Customer comes in says they want to pay their bill. I say yippie and ask for their cell number. Computer says the cell number is out of it's data range. Odd says I. What was that number again? Hmmmm I put it in correctly. And you say madam customer that you are a Verizon customer? Yes yes good great ok.... Nope number not working.... Madam can I see your cell phone ...
Re: Rejected! Customer's with bad credit!
I had a customer today that was declined. Not a high deposit. Not an action. It just said declined. I have been selling cellular for almost 4 years now and have never seen that before. Has anyone seen that before?
