User: Voice_Of_Logic
These are the most recent forum messages posted by Voice_Of_Logic:
Re: Does anynone know...
yes it is
Re: Upgrade and NE2
actually, pull up the advance device discount and ne2 m&p...it outlines that it can as well as the ordering process :)
Actually, for the Voyager the 25% would be the best option for this case!
retail on the voyager is 469.99, using the %25 off retail replacement program would make the phone $352.49. Which is only $2.50 more than what the normal promo price would be! :D
Re: Can you use the BB $29.99 Plan for Corporate Emails?
yes you will, the 29.99 plan is designed for BIS usage (BlackBerry Internet Services) only which is exactly what you are doing, AOL and surfing. if anyone selects the 29.99 they are blocked from BES usage (BlackBerry Enterprise Server), corporate set-ups
Re: Yes you must change your plan with the voyager.
Below.Me said:
I apologize to Voice of Logic for spreading wrong information but like I said I do concur with the info that he has given on this topic.
my bad
All good 8)
Voyager launch package now loaded and says very clear
GoWirelessGirl said:Voice of Logic your dumb I just went to the training yesterday :roll:
that the Voyager is only available on nationwide plans!! It is on the left side of page 1 in nice bold red print, can not miss it. Just confirms the details posted days ago about having to change.
I guess you should have paid attention in the training! "Dumb" assistant manager" :roll:
Re: Upgrade and NE2
the extra $100 discount online is assuming that you will be going with the unlimited data feature/package. Its called the advanced device discount. If you dont get the data package you dont get the extra $100.
if you are selecting the data package with your upgrade when you log-in with my account and its not giving you both, call CS and have one of them order the phone.
somewhat recent changes in the ne2 program will allow you to get the ...
Re: Upgrade to Voyager = Must Change Plan?
Below.Me said:
I have not seen anything yet that says you have to change your plan to the nationwide but I can not definitely say either way so personally I hope that you don't have to. So for now I am going to disagree with Voice_of_Logic but as soon as I get concrete info saying one way or the other I will validate Voice_of_Logic statements or post correct information, and site sources where I got my information from.
If you ...
Re: Upgrade to Voyager = Must Change Plan?
VerizonRepLogan said:
Yes, Below Me, and vzwagent are both correct as long as you do not change your mintutes or add a line you can stay on your AC2 price plan.
No they are not. I am extremely shocked at the number of us that missed this entire part of the training talking about upgrades! I can 150% assure you guys that if a customer upgrades to the voyager or any other future phone that supports the new enhanced web browser ...
Re: Price per MB - regular cell vs smartphone - insane!!
yep, sorry i should have explained a little better in the "less transfer" part
Re: Price per MB - regular cell vs smartphone - insane!!
robtheman said:
The Blackberry data changed. I think it's $30 for unlimited now.
the new $30 plan is only good as long as it is BIS services. BES is still the $45
Re: Price per MB - regular cell vs smartphone - insane!!
its pretty straight forward, a WAP browser vs a HTML browser! usage between the two are very different experience
wap = less data to transfer = less to pay.
html = more data to transfer = more to pay.
Re: If you are getting a voyager....
ok sounds good, then can i come back for the i told so? that was just a prick joke! :)
but we will find out in 12 days...oops!
Re: If you are getting a voyager....
yes I know this, none the less it has nothing to do with it!
the dac edit will not allow a voyager to go onto a mou plan the same as it will not allow vcast to be added to a non vcast phone, a ptt phone to a non ptt plan, a pix pak to a non camera phone, and so on and so on.
no gospel here my brother, just glorious amens of facts!
Re: If you are getting a voyager....
GoWirelessGirl said: Voice of Logic your dumb I just went to the training yesterday :roll:
your profile says "I am an assistant manager for a Verizon wireless premium retail store. I have been working for this company for a little over two years."
Please let me know which store, for 2 reasons.
1. i will call you right now with the sku of a voyager i am holding. will have you walk through an upgrade, and you tell me what it ...
Re: man oh man, you are on a roll with wrong details today...
actually it is, people come here for many reasons. tech details is one of them! if your going to post details, why not make sure you actually know them. that's my main point. helping customers by giving them incorrect details or advice does not exactly "help" them much, don't you think?
so don't get your panties all bunched! your details were wrong, a number of them today, I came across them and corrected them. nothing more, ended.
Re: man oh man, you are on a roll with wrong details today...
robtheman said:
I'm a customer too. So please stop being a prick about your info.
Good, so as a cust and a rep you know the values and highest importance of both sides! You should understand the theory better than any other!
Re: man oh man, you are on a roll with wrong details today...
the reference was to the details that were corrected.
you say that im annoying the crap out of you...well all these post by sales reps that are suppose to know what they are talking about is annoying the crap out of me!!
it is kind of funny that you as a sales rep say it is annoying, but those that are customers and have seen the posts and emailed me the last week say its about time someone is doing it ...
Re: man oh man, you are on a roll with wrong details today...
robtheman said:
Wow, you're annoying the crap out of me.
good! maybe wont be so fast to post "crap" details that are so wrong!
man oh man, you are on a roll with wrong details today...
yes the voyager will have it preloaded on the phone along with its own dedicated menu as well as shortcut. a cust will not have to dl the app from gin. the normal t&c page will load the 1st time a cust opens it
Thank you!
for helping a cust with correct details! its not something seen here to often these past days!
I hope you are not a data support rep, or even a csr!
From start to finish those details could not be more wrong!
The details posted by vzw-csr21 are 100% correct!
Bandy1080, follow the details below and you will have smtp in no time! Enjoy...
Verizon Wireless does actually have their own smtp server.
In your outgoing server settings use:
smtp.vzwmail.net
There will be box that sets my outgoing server requires authentication. Click on that.
in the username field use
yourphonenumber@vzwmail.net
in the password field it will be your
MY ACCOUNT password
This will enable you to send ...
SOME of those are correct, more details.
You do not have to change your plan to the nationwide plan if you do an equipment upgrade. You can continue to use the $5 mobile web on the AC2 plan set.
Not correct, the voyager and *any* other future phone that supports the new mob web 2.0 html app must go with a the new plans b/c of the mb billing detail.
The only time you have to change your plan to the Nationwide Plan set is if you move ...
Here we go again! Wrong details re: new price plans with upgrade
YES, if you go with the *voyager* you must change your plan! Or if you go with **any new phone that will be supporting the advanced web browser!**
Because the voyage will have the new mobile web 2.0 HTML pak you must go with new pricing plan b/c of the billing in mb's. To add on top of this *ANY* new phone that supports or will support the mob web 2.0 HTML pak will also have to go to new ...
Re: Incorrect details were given by verizon idr....so there
IamTheGodfather said:
cheapest plans in the industry and thats something you dont care for?
wow
that makes total sense. VZW employees not being trained well??? Maybe VZW employees not listening well, but the training is the most thorough in this industry by a landlslide.
Couldnt agree more!
Do the trainings yourself, pay attention yourself, do your job yourself!
"Incorrect details were given by verizon idr....so there"
"So there"... :D what is this the 4th grade!?!!? "SO THERE"...wow, thats all that can be said on this one!
Wow, they get better and better each time!
thom06 said:
well like i said earlier i was repeating what my idr had said to me verbatim, so yes it might have been incorrect, but its not like verizon actually trains any of their employees very well as evidence by these "incorrect details" as you put it, if you want to be an ass and say "i told you so" feel free, but my point was that these new plans are just not something i care for.
Wow, and I ...
???????????????????????????????
After seeing the final details and then looking back to your "facts" posted do you now see how many incorrect details about the plans and features you pushed!?
Re: If we would only pay attention...
vzwinagent said:
I believe I saw that mobile email will use data if you don't have it as a part of the Premium plan or don't have VCast.
That is correct!
Re: This is not correct...
aavera said:
The exact words in our webiner were If the customer does not have a v-cast phone, there is no plan that would allow them to avoid the per MB pricing. Like I said earlier, if you have any training informaton (QRG's or any other written varification of such a plan) please PM me with it! I would love to be able to share with my co-workers and my IDR.
All the new plans and features have been uploaded, I ...
Re: This is not correct...
vzwinagent said:
Oh wow... we were told in training yesterday that there would be no such thing!
Hey all the new details have been uploaded, take a few mins to check them! Esp since 99.999% of the details another posted are incorrect. If you have any other questions on them shoot me an email or PM
Re: new data billing...hint its a rip off
thom06 said:
one upside to the new plans...unlimited data packages for PDA's/BB's went down $10...
All new plan and feature details have been uploaded.
PDA and BB plans did not change by $10!
We are on I told you so #3 & #4 now!
NO change in the PDA/WS unlimited plan!
And a $29.99 ($15 less plan) unlimted plan for BB for those THAT ARE USING BIS set-up only is now open! This plan will NOT work with those using BES service
Re: If we would only pay attention...
thom06 said:
there is NOT any unlimited data package for non vcast phone, just confirmed by my IDR and her boss...
The new details have been loaded.
YES there IS an unlimited megabyte sfo for non evdo phones!
I told you so #2
thom06, are you ready?.... "I Told You So!"
thom06 said:
there is NOT an unlimited data package for nonvcast phones...not sure where you are getting your data from but mine is straight from the horse's mouth...aka my IDR and her boss...i won't get into a pissing match with you "Logic" but maybe you should check your facts as well
Now that all the new nationwide pricing plans and details have been loaded, is there anything you would like to say now?
I suggest you review them and pass on to ...
Re: There seems to be some confusion on the bb plans...
Myke3630 said:
The $44.99/$49.99 blackberry data options (as well ac email plans) will not be going away. They are being supplemented by lower end plans. These lower end plans are just for internet and BIS (pop3 and imap email), while the $44.99/$49.99 will also offer BES (corporate server) connectivity. Which plan is needed depends on the customers usage.
yep, I wanted to try and explain this one as well the many other corrections but just gave up since a few feel ...
Re: One more suggestion
primus said:
Last time I tried to backdate a pay-as you go data to the unlimited data ACSS would not allow it. Backdating to the data+voice plan works, but vision doesnt do it right and customer will sometimes bill for data used on the old unlimited plan up to the date that the data+voice plan was put on. It doesnt happen often, but I have seen it.
I know what you mean about the PAYG or even a data plan, ...
Re: Question...
No WIFI... used one all day Friday. The new HTML browser is very slick for jumping to different ares of page/site you are looking at that you can not see yet or is cut off on the screen.
One more suggestion
dalily21 said:
5. Oh yeah, you can't backdate adding VCAST so, unfortunately you're going to eat all your MB usage
There is nothing to eat (except the above statement :wink: )
If the customer is on a new MB billing plan you will 100% be able to back date a vcast pack (or the $15 unlimted pack for non-vcast phoens) for a customer!
You can not backdate a vcast pack on AC plans b/c it is based on MOU billing! The ...
A few suggestions
1. What customer is going to understand MB's? You have to pay for the cost of the d/l, plus the size of the d/l in MBs.
Existing customers will understand the MB billing just as easy as they understood mins of use billing. It is all in how we explain it or position it to them! They understood the old concept of; You pay for the download PLUS the time it takes for it. They understood if I send pix ...
Re: Great point! AT&T, Sprint, Nextel pricing does
Heather said:
Don't worry alltel will swich soon. They always copy everything Verizon dose :-)...
hahah Isnt that the truth!
Re: Incorrect details....again!
gozvzw said:
Actually there is a change to both PDA and Blackberry plans they will go down $15, not $10. Even better! Maybe you should check your facts and not spend all your time telling everyone else to.
Did I say that Blackberry plans were NOT changing, um nope! What I did say is..
"There is a change coming on Blackberry plans, but it is not $10."
Which is 100% correct. I did not say the Blackberry plan was NOT changing, there is ...
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