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User: HolmesSPH

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These are the most recent forum messages posted by HolmesSPH:

Re: Outsourced Call Centers
Mar 8, 2005, 6:54 PM
in the Shop Talk forum
I specially love to say stuff like... "So are you married" "How do u get this stupid car in first gear ne ways" Oh and my favorite, just keep mumbling or using fake or broken english... they have no clue what ur saying..

Re: help me beat verizon
Nov 24, 2004, 9:30 AM
in the Tricked Out forum
Not that im a VZW genius :wink: , but I am an agent, and there is NO WHERE on the eroes contract which says anything regarding ringtones, GetItNow OR anything else which might indicated that the contract will disallow the use of third party ring tone providers. It is definately in the customers legal rights to persue other methods of getting, and putting ring tones on his phone. As for a shareholder of the company, at least ...

Fun Customers During Holiday Season
Nov 19, 2004, 12:02 PM
in the Shop Talk forum
:oops: If I were some of the customers who have come up to me I'd be blushing... Here's another story! Had a woman come up to me today in an all red dress suite, looked very nice. I said hello, and she said... "Hey this is new the sprint phone isn't it?" Mind you VERIZON is plastered ALL OVER my kiosk AND PHONES!!!! I Said " no ma'am, we sell only Verizon" Customer says "Oh, I used to work ...

Re: Ten Year + customer deals
Nov 14, 2004, 1:27 PM
in the Shop Talk forum
how about this... because cingular has given you so many years of good service how about you pay them double for a couple months??? haha the tables have now turned... Dont like it do you??? You are not a charity case be happy to be in america and have the thins we have people like you make my job hell all day long and it's sad!!!

Re: Your last UNintelligent customer
Nov 10, 2004, 11:04 AM
in the Shop Talk forum
wow I have lost my trust in humanity!! Had a young lady wait for 20 minutes right before the store was closing to have me "look at her phone"... and you know how well young kids wait lol.. So as im there activating THREE lines she making grunts and noises and slamming her phone on the glass counter... FINALLY im done. I walk over to her, look at her POS moto that she got thru insurance because she wasn't responsible ...

Re: Your last UNintelligent customer
Nov 10, 2004, 10:47 AM
in the Shop Talk forum
haha I know! I had a woman almost refuse to get a phone (Add-on line) because she didn't want me to have her SSN.... I mean come on VZW already has it I dont see the huge deal in givint it again haha

Re: Verizon Treo Alerts
Oct 8, 2004, 2:48 PM
in the Shop Talk forum
I have an LG VX6000 and mine has the same characteristic. I am also a verizon sales angent, and so far I hav noticed this on MOST of the phones we sell. Hope that helps.

Re: Verizon Call Timer
Sep 29, 2004, 4:17 PM
in the Shop Talk forum
I am an Agent, and we sign thru Telecheck. The way the agreements works is that they have three days to test the phone out. Thats its, not 15, once they have the line however and they have been past the three days they have to keep it for 6 months otherwise they will get charged back for 250 per phone and then the 175 cancelation fee. This is handy because it allows us to keep ...

Re: Questions You Hate
Sep 27, 2004, 9:54 AM
in the Shop Talk forum
"What do you mean I can't buy another phone at discount price? IM an established customer ive been here a whole year" "THIRTY DOLLORS for two car chargers.... I'm going to walmart" haha love that one!! "Why don't I get a camera Phone for free?" "My Phone stopped working can I get a new one"...Did you get it wet? "No".. DId you drop it?? "NO"..Do you have insurance on the phone? "No" Then im sorry I cannot just give ...

Re: calling all service techs....... story time
Sep 20, 2004, 3:12 PM
in the Shop Talk forum
ok sometimes, it think people should have a Sanity test taking before buying a cell!! As in how many people do they know who are still sane after meeting then :wink: How many people have had an LG customer come in and say my phone is broken.... It wont ring. So you kindly take the phone and hold the * key down till it's not in silent mode.. How about this one... "I broke my attenna ...

Re: Moisture Indicator??
Sep 20, 2004, 3:02 PM
in the Shop Talk forum
Thanks! When I look at an indicator, what will it look like to let me know it's been wet? :D

Moisture Indicator??
Sep 20, 2004, 11:55 AM
in the Shop Talk forum
:P I am a VZW Sales Rep for about 3 months now, and today I read some posts which talked about a Moisture (liquid) Indicator under the battery. Can any one give me more info on this and where I can find it, or is it different for each phone??? Thanks