Home ›
User: crashman920
These are the most recent forum messages posted by crashman920:
Customer Service on the Decline
Here's a few reasons why I think the Customer Service is on the decline!
1. You need to be checked in to make a payment. So, basically I need to wait 1-3 hours to pay my bill? You don't want my money to badly do you?
2. Elimination of techs. Put your faith into a box instead of experience. See how fast that box eliminates some of your customers.
3. Business customers can't do any orders online. No using points, no upgrading ...
Re: Prepaid Question???
No, you can only have the phones that are offered on the pre-paid plans. The LG Apex, the HTC Merge, the LG Optimus, and the Samsung Acclaim.
