User: callcenterrep69
These are the most recent forum messages posted by callcenterrep69:
Re: STOP GIVING**** AWAY!
+1 :lol:
The Tenured
They always throw it in your face why they should this or that waived but NEVER know how long the've been a customer. It always comes out something like: "Well, I've been a customer for I DON'T KNOW HOW LONG..." Really? If you can't throw a ball park figure at me, why should I care??? :roll:
Re: ACS TRHOUGH the eyes of a sales manager pdx site pt 2
Really? trHough is fixing threw? :lol:
Re: Seems like a novelty
Would you be inclined to say...they are "the bomb"? :wink: Hardy har har! :lol:
Re: I HATE MY JOB!
Necessity is a b!tch...you kinda mentioned some of my struggles in your initial post...apply everywhere and get hired nowhere :cry:
Re: I HATE MY JOB!
aww...you have much to learn youg padawat (or something like that)
Re: I HATE MY JOB!
agreed! How long have you been at a call center?
Anyone else noticed?
The level of customer service has SERIOUSLY seemed to have gotten worse ever since the proposed acquisition announcement. I've never had so many little issues with my service and have had repeatedly encoutered incompetent customer service and technical support reps. I mean...I know I'm not the only one, one of my co-workers was advised that she in fact DOES use her data while on wi-fi and it simply makes her data speeds faster, by a "supervisor"...wtf!?! I mean NO ...
Re: So what are all you T-Mobile people gonna do...
Wrong...I wanted the cheapest most reliable service in my area (I rarely travel) and that's what I got and continue to get. Oddly though, ever since the "announcement" customer service seems to have gotten worse for some reason. This coming from a 6 year customer, and happy customer up until now. It's almost as though they are all giving up or something. If and when I leave T-Mobile, it will most surely be a direct reflection on their decrease ...
Re: Lets make a story!!
iPhone: "He is now in a land of lesser thought...SteveJobs Island!"..."I think"
Re: Lets make a story!!
"Where is my son, and what have you done with him!" :twisted:
Re: Dear iPhone 5,
I'm not a save agent but I can imagine your frustration...specially when I'm sure by the time I transfer them to you, I've already covered all viable options and you have to sound like a jerkoff and repeat them all to the customer one more time...not your fault! :D
Re: kike?
Aww...go fly a KIKE! :o
Re: This has gotten ridiculous!
Don't apply for a job there 8)
Re: Dear iPhone 5,
Correct me if I'm wrong but as a saves/retention agent, it's within his duties to come up with any kind of bullsh!t reason customers should stay, he can't just cancel them and be done with it...hence his frustration. /;|
Re: Dear iPhone 5,
*golf clap* :lol:
Re: no one
I'm all for helping customers...so when someone asks for assistance to block a number I always look in the device manual for auto-reject features. Majority of phones (with the almost exlusive exception of iPhones :roll: ) have a native menu option to do so, you wouldn't believe how many people refuse to be TAUGHT how to reject calls automatically and DEMAND a free number change. I mean c'mon! I tell it to them like this, "By rejecting people's ...
Re: Reality:
nctruthseeker said:
I am 100% ok with my carrier knowing where I am when I make my calls as it part of the terms of service which everyone aggress to or they don't get service....
I NEVER aggressed to ANYTHING! :lol:
Re: I know I am going to get slammed so here it goes......
you can start saying "no" by not buying a product that has that kind of capability :roll: save your money, save your security, and save your life 8)
Re: no one
Also, no one ever REALLY wants to block numbers...what they REALLY want is a new number for free! :roll:
Re: Agent of the Day...
The worse part? Agents (just like customers) whom believe are ALWAYS right :roll:
Re: What I wish I could say to the customer sometime...
Hehe...this one would be EPiC :lol:
Re: Figures
aren't you?!? :paranoid: 8O :?
Wanna be a better stalker???
There's an app for that! :lol:
Re: Any Other Questions?
Just as bad as the "one more question"...twenty F'N TIMES!!! :evil:
Re: lolwut?
You've fallen and you can't get up? There's an APP for that! :lol:
Re: apple should ask nintendo and mercedes!
hehe...I get it...hehe :D
Re: BAHAHAHA!
Rectangles...NOW WITH POORER RECEPTION!
Re: What other phone
Last I checked...the iPhone DOES have a button /;| Remember the white square, on the front round button??? :?
Once again, wish I had enough wit to come up with these...
I just spoke to a Mrs. Manette Tegethoff. Yes, MANette TEGEThOFF! :lol:
Re: Kind of Customers: The BMDroid
that's not nice! :evil:
Re: Funny name.
Just got Jonathan Aswad, then immediately Richard Wack. I swear, Mr. ASSwad then Dick Wack, I wish I could come up with something that funny! :lol:
Re: Kind of Customers: The BMDroid
>:(
:lol:
Re: Korean
It only counts if you're bi-winning :wink:
Re: MIR
+1 :(
Re: Not just the EVO
There's just not enough Gs to go around! :lol:
Re: My mechanic is an a****** customer!!
That sucks...well, I'd say at least go stir up some havoc at his shop. I understand what you mean by being able to find a good mechanic, but I hope $700 in means all the necessary work is done, so you should be at liberty to get some payback :twisted:
Re: worse
:lol:
Re: This is old news...
You do realize that up to when it was REQUIRED, you deciding to make the sale and not follow policy was simply causing a possibly frustrated customer in the future...meaning, agents such as myself were left to explain you're decision to not disclose all information :evil: Thanks man, glad to hear your sales are more important than providing a good customer experience /;| Oh, and if you reply with something like.."I'm a sales agent, of course my ...
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