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User: Iove2transfercustomers

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These are the most recent forum messages posted by Iove2transfercustomers:

Damn
Feb 24, 2014, 11:26 PM
in the Shop Talk forum

Still epic.

This Thread.....
Jun 17, 2013, 8:47 PM
in the Shop Talk forum

STILL EPIC :o

I don't feel empathy for you
Jan 9, 2013, 2:43 PM
in the Shop Talk forum

when you yell at me that you have been with us for 15+ years, and your service has always been crappy, always. I cannot relate to you, nor understand you. Who would continue to pay for a service that sucks for 15 years?

Re: I said **** instead of sheet.
Dec 18, 2012, 8:55 PM
in the Shop Talk forum

:lol: :lol:

The "I'm sorry" customer
Nov 30, 2012, 7:43 PM
in the Shop Talk forum

"I'm sorry, I didn't mean to be rude to you, I'm just upset." Stop apologizing, and stop lying. You meant everything you said, tone and all.

Re: The Already Angry
Sep 10, 2012, 5:37 PM
in the Shop Talk forum

me12 said: He tells me that he would be happy for me to talk to his ass... :lol:

Re: *too lazy to press 2 for ESPANEESH?
Sep 10, 2012, 2:50 PM
in the Shop Talk forum

there are so few people in this department, when you call, there is no option for Spanish.

Re: too lazy to speak English customers
Sep 10, 2012, 2:49 PM
in the Shop Talk forum

ha ha **facepalm

too lazy to speak English customers
Sep 6, 2012, 4:18 PM
in the Shop Talk forum

you call my line, you are perfectly capable of speaking and understanding English, but you request to talk to a Spanish rep anyway. then I have to ask if I can transfer the call to my bilingual peers, one of which is an ass about it. you're paid more than me to take these calls, just take the call dammit :x rant

The "I'm so important that you should know who I am" customers
Aug 14, 2012, 1:54 PM
in the Shop Talk forum

the ones that call in, and begin the call with, " Yeah, this is Bill Johnson, blah blah blah....now fix my issue..." they don't feel that they should have to give you a wireless #, you should know who they are, already know their #, and should be overjoyed to serve them.... :roll:

Re: To my coworker...
Jul 4, 2012, 12:17 PM
in the Shop Talk forum

:lol:

Last movie you went to see?
Feb 1, 2012, 4:02 PM
in the Shop Talk forum

it's been a while since i posted, this is all i could come up with.....and hello.

Re: Customers voicemail greetings...
Jan 12, 2012, 8:34 PM
in the Shop Talk forum

yesterday, i got, "hello?.....hello?....i can't even hear you......you know what? i'm not even on the phone, leave a message!" yes, i fell for it. the sad thing is, i got that same call on outbound the day before yesterday, and still fell for it :x

Re: another one of those days....
Jan 6, 2012, 9:25 PM
in the Shop Talk forum

:lol:

When will the Huawei Mercury be listed?
Dec 26, 2011, 2:25 PM
in the phonescoop.com forum

i would like more info on the m886, but i don't see it listed anywhere on the site.

Re: awesome!
Dec 26, 2011, 1:36 PM
in the Shop Talk forum

i would say you are no longer a noob :)

this thread has potential
Dec 23, 2011, 4:36 PM
in the Shop Talk forum

to get my stamp of approval for epic threads

Re: I CANNOT
Dec 23, 2011, 4:35 PM
in the Shop Talk forum

i'd say this is one of the best rants in this thread.

Re: things you wish you could say to customers
Dec 21, 2011, 1:27 PM
in the Shop Talk forum

who gives a f*** that you've been with us for 10 years? you think that gives you a right to be a demanding b****? tell me, what other company or business do you call or go to, and just demand free sh**? do you go to the grocery store and tell the cashier that you've been shopping there for 10 years, so you should get a cart full of groceries for free? do you go to the gas ...

Re: Smelly people suck
Nov 21, 2011, 9:04 PM
in the Shop Talk forum

:lol: did you react?

the "2nd opinion" customers
Oct 28, 2011, 3:51 PM
in the Shop Talk forum

the customers who sit in front of a computer looking at their carrier's website, and they know the answers to their questions, but the call anyway just to see what you say. or the customers who have to talk to a 2nd person everytime they call, either to confirm what the 1st rep said was correct, or see if they can get an answer they want. i hate you all so much :x

Re: One side of a conversation: Voicemail test.
Oct 27, 2011, 6:28 PM
in the Shop Talk forum

8) :lol:

Re: Biggest iPhone loser!!!
Oct 18, 2011, 7:24 PM
in the Shop Talk forum

a little harsh, no?

I'm sorry
Oct 10, 2011, 8:13 PM
in the Shop Talk forum

but what are you doing right now? /;|

wait..
Oct 6, 2011, 12:10 PM
in the Shop Talk forum

apps are NOT free on the glorious iPhone? /;|

Re: Confirmed: Sprint will get the iPhone
Oct 5, 2011, 8:19 PM
in the Shop Talk forum

these are sprint customers who don't even have the phone.

Re: Confirmed: Sprint will get the iPhone
Oct 5, 2011, 7:27 PM
in the Shop Talk forum

i hate the iPhone. every freaking call, "what about the iPhone?" stfu about that stupid phone!! :evil:

Re: Hello beautiful
Aug 30, 2011, 3:51 PM
in the Shop Talk forum

"Drop 'em or you're fired." as long as it doesn't get to that point, it's cool 8) jk. touching me is over the line. the occasional low key sex joke is cool, but outright, highly explicit, ALL the time, "i want to **** you" is my definition.

Re: Bogus NPS Feedback
Aug 30, 2011, 2:28 PM
in the Shop Talk forum

:lol:

Re: Pet Peeves
Aug 15, 2011, 7:37 PM
in the Shop Talk forum

cust: (returning an outbound call) who is this? why did you call me? me: (i tell cust reason for call) may i have your wireless #? cust: but you called me, you should know my # me: (i explain that another rep attempted to call them, and that it wasn't me that called, therefore, i do not have their ptn) cust: (gives me their ptn) me: may i have ...

Re: Pet Peeves
Aug 15, 2011, 7:31 PM
in the Shop Talk forum

lol

Re: COLD TRANSFERS...
Aug 11, 2011, 5:42 PM
in the Shop Talk forum

i've done cold transfers, because our phone book has a list of extensions to depts that we can cold transfer to. i've also done lukewarm transfers. for example, customer says they want to cancel their service, so i need to transfer to account services, as i do not have the ability. i start with a warm transfer, but the rep i'm talking to is so damn rude to me, that in the middle of them talking, i just press ...

Re: New company policy
Aug 2, 2011, 8:21 PM
in the Shop Talk forum

my company pulls stunts like this all the time. if too many people are getting bonus, then they add new hoops to jump thru.

Re: Funny things people say
Jul 27, 2011, 8:51 PM
in the Shop Talk forum

"i got this line for my gf/bf/daughter/son/parent/friend/grandparent/ cousin, and they won't pay their portion of the bill, so i took the phone. i don't need it anymore, and it's not fair that you guys want to charge me an ETF to get rid of it."

Re: Best Android on Sprint's Network
Jul 25, 2011, 1:14 PM
in the Android forum

i'm guessing the HTC EVO 4G

Re: Abusive!
Jul 19, 2011, 3:11 PM
in the Shop Talk forum

8O 8O 8O i would have someone monitor that call, and get his service canceled.

Re: Why doesn't anybody take Canada seriously?
Jul 15, 2011, 2:20 PM
in the Canada forum

the fact that no one has replied till now should tell you.

Re: Have you ever had a customer who
Jul 11, 2011, 2:40 PM
in the Shop Talk forum

i can only do country and Jamaican accents :(

Re: Have you ever had a customer who
Jul 11, 2011, 2:22 PM
in the Shop Talk forum

yes, and it's annoying. i really hate it when on the call, the customer keeps asking me what my name is, and then ask me to spell it so they have it for the future :x the only customers i want calling back and asking for me are the ones getting me sales :D

Re: sup calls
Jul 7, 2011, 3:37 PM
in the Shop Talk forum

ok.

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