User: Iove2transfercustomers
These are the most recent forum messages posted by Iove2transfercustomers:
Damn
Still epic.
This Thread.....
STILL EPIC :o
I don't feel empathy for you
when you yell at me that you have been with us for 15+ years, and your service has always been crappy, always. I cannot relate to you, nor understand you. Who would continue to pay for a service that sucks for 15 years?
Re: I said **** instead of sheet.
:lol: :lol:
The "I'm sorry" customer
"I'm sorry, I didn't mean to be rude to you, I'm just upset."
Stop apologizing, and stop lying. You meant everything you said, tone and all.
Re: The Already Angry
me12 said:
He tells me that he would be happy for me to talk to his ass...
:lol:
Re: *too lazy to press 2 for ESPANEESH?
there are so few people in this department, when you call, there is no option for Spanish.
Re: too lazy to speak English customers
ha ha **facepalm
too lazy to speak English customers
you call my line, you are perfectly capable of speaking and understanding English, but you request to talk to a Spanish rep anyway. then I have to ask if I can transfer the call to my bilingual peers, one of which is an ass about it. you're paid more than me to take these calls, just take the call dammit :x
rant
The "I'm so important that you should know who I am" customers
the ones that call in, and begin the call with, " Yeah, this is Bill Johnson, blah blah blah....now fix my issue..."
they don't feel that they should have to give you a wireless #, you should know who they are, already know their #, and should be overjoyed to serve them.... :roll:
Re: To my coworker...
:lol:
Last movie you went to see?
it's been a while since i posted, this is all i could come up with.....and hello.
Re: Customers voicemail greetings...
yesterday, i got, "hello?.....hello?....i can't even hear you......you know what? i'm not even on the phone, leave a message!" yes, i fell for it. the sad thing is, i got that same call on outbound the day before yesterday, and still fell for it :x
Re: another one of those days....
:lol:
When will the Huawei Mercury be listed?
i would like more info on the m886, but i don't see it listed anywhere on the site.
Re: awesome!
i would say you are no longer a noob :)
this thread has potential
to get my stamp of approval for epic threads
Re: I CANNOT
i'd say this is one of the best rants in this thread.
Re: things you wish you could say to customers
who gives a f*** that you've been with us for 10 years? you think that gives you a right to be a demanding b****? tell me, what other company or business do you call or go to, and just demand free sh**? do you go to the grocery store and tell the cashier that you've been shopping there for 10 years, so you should get a cart full of groceries for free? do you go to the gas ...
Re: Smelly people suck
:lol:
did you react?
the "2nd opinion" customers
the customers who sit in front of a computer looking at their carrier's website, and they know the answers to their questions, but the call anyway just to see what you say. or the customers who have to talk to a 2nd person everytime they call, either to confirm what the 1st rep said was correct, or see if they can get an answer they want.
i hate you all so much :x
Re: One side of a conversation: Voicemail test.
8) :lol:
Re: Biggest iPhone loser!!!
a little harsh, no?
I'm sorry
but what are you doing right now? /;|
wait..
apps are NOT free on the glorious iPhone? /;|
Re: Confirmed: Sprint will get the iPhone
these are sprint customers who don't even have the phone.
Re: Confirmed: Sprint will get the iPhone
i hate the iPhone. every freaking call, "what about the iPhone?"
stfu about that stupid phone!! :evil:
Re: Hello beautiful
"Drop 'em or you're fired." as long as it doesn't get to that point, it's cool 8)
jk. touching me is over the line. the occasional low key sex joke is cool, but outright, highly explicit, ALL the time, "i want to **** you" is my definition.
Re: Bogus NPS Feedback
:lol:
Re: Pet Peeves
cust: (returning an outbound call) who is this? why did you call me?
me: (i tell cust reason for call) may i have your wireless #?
cust: but you called me, you should know my #
me: (i explain that another rep attempted to call them, and that it wasn't me that called, therefore, i do not have their ptn)
cust: (gives me their ptn)
me: may i have ...
Re: Pet Peeves
lol
Re: COLD TRANSFERS...
i've done cold transfers, because our phone book has a list of extensions to depts that we can cold transfer to.
i've also done lukewarm transfers. for example, customer says they want to cancel their service, so i need to transfer to account services, as i do not have the ability. i start with a warm transfer, but the rep i'm talking to is so damn rude to me, that in the middle of them talking, i just press ...
Re: New company policy
my company pulls stunts like this all the time. if too many people are getting bonus, then they add new hoops to jump thru.
Re: Funny things people say
"i got this line for my gf/bf/daughter/son/parent/friend/grandparent/ cousin, and they won't pay their portion of the bill, so i took the phone. i don't need it anymore, and it's not fair that you guys want to charge me an ETF to get rid of it."
Re: Best Android on Sprint's Network
i'm guessing the HTC EVO 4G
Re: Abusive!
8O 8O 8O
i would have someone monitor that call, and get his service canceled.
Re: Why doesn't anybody take Canada seriously?
the fact that no one has replied till now should tell you.
Re: Have you ever had a customer who
i can only do country and Jamaican accents :(
Re: Have you ever had a customer who
yes, and it's annoying. i really hate it when on the call, the customer keeps asking me what my name is, and then ask me to spell it so they have it for the future :x
the only customers i want calling back and asking for me are the ones getting me sales :D
Re: sup calls
ok.
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