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User: slolearner

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These are the most recent forum messages posted by slolearner:

I prefer Richard...
Jan 25, 2011, 1:48 PM
in the Shop Talk forum

Chewbaca Yoda Ramerez & Richard Harder

By the Books
Jan 24, 2011, 7:27 PM
in the Shop Talk forum

This customer will NOT upgrade until out of contract. Not at 16-18 months on his primary, nor 20 months on his secondaries. "Oh no, I should just wait until my contract is up..." This is usually the same customer that believes that nothing can change about his/her plan until the contract is up AND that any action on their account is going to change their old plan to a newer, more expensive plan.

The Online Buyer
Dec 19, 2010, 5:35 PM
in the Shop Talk forum

The customer who walks in and announces that he's buying everything online, and just wants to test drive. Sorry buddy, I'm a retailer, and my time has to be spent on profiting my store or helping people with real issues. The customer who I spend an hour every week with, solving their problems and building rapport. They finally decide to do an upgrade and they buy online to save $10. Side story: I spent three hours on the phone getting a ...

The saliva
Dec 6, 2010, 12:07 PM
in the Article: Samsung and Google Officially Announce the Nexus S with NFC forum

is dripping from my mouth! Any word on the pricing for this beast?

Re: Never go into ANY wireless store...
Dec 5, 2010, 2:36 PM
in the AT&T forum

I just inhaled my coffee from laughing at this. I think just I burned my Larynx.

Re: AT&T reps
Dec 5, 2010, 2:24 PM
in the Shop Talk forum

:lol: People like that crack me up! Had a customer download (onto his iPhone) the entire first season of some hi-res TV show on day one of having the device. This is after me spending fifteen minutes trying to convince him to take the $25 plan. He said, and I quote: "I didn't download them, they came on the phone!"

Re: The hold time music for Pantech...
Dec 5, 2010, 2:10 PM
in the Shop Talk forum

Grr, closed on sundays?!

Re: thanks, both, for your responses.
Dec 5, 2010, 2:05 PM
in the General forum

ellenfl said: any suggestions for older phones? i want to buy a phone without a contract so i am looking for inexpensive older versions. As I understand it, you want an older slider? There isn't much out there that held up to the test of time, especially among the slide/touch phones. A personal favorite is the original Samsung Flight. It is semi-compact and the screen won't go out on you after six months. https://www.phonescoop.com/phones/ phone.php?p=2308 If I may ask, what is your aversion ...

Re: Low Power Only
Dec 1, 2010, 2:18 PM
in the AT&T forum

Swollen batteries ALWAYS scare me. All I can imagine is the thing popping in my hand. Does that actually happen though?

Re: Verizon: First LTE Handset Landing in February 2011
Dec 1, 2010, 2:15 PM
in the Verizon forum


Yes, BUT...
Dec 1, 2010, 2:09 PM
in the Shop Talk forum

...we acquired Cell One in my area, and have about fifty days to move over roughly 6000 customers.

Re: Help me pick an ATT smartphone with good sound
Dec 1, 2010, 1:13 PM
in the General forum

People are going to hate me for this recommendation, but go check out the Motorola Backflip. It cannot be denied, that the speaker on that sucker is top notch. On top of that, it's been around long enough that you can get it for free at a lot of stores. You could also take a look at the new HTC Surround.

AT&T Salesman
Dec 1, 2010, 1:05 PM
in the General forum

I'm going to amend your list. Pantech Link Pantech Impact Pantech Pursuit Pantech Ease* Pantech Laser* Samsung Evergreen Samsung Flight II* Samsung Solstice II* I would avoid LG phones, and the FX. The two new LGs screens go out in 3-6 months, and the FX does not survive drops well. *The Flight II and the Solstice II have newer Samsung capacitive displays that are much more responsive than traditional resistive displays. If you like a simple phone, check out the Pantech Ease. Finally, the Pantech Laser has one of ...

How many LG Quantums has our company sold?
Nov 30, 2010, 3:37 PM
in the Article: LG Plans to Restructure forum

A big fat goose egg. :roll:

Is there any...
Nov 30, 2010, 3:31 PM
in the Article: Winamp for Android Graduates to 1.0 Release forum

...AOL ad/bloat?

Low Power Only
Nov 30, 2010, 3:25 PM
in the AT&T forum

I've seen melted solder and circuit boards from people thinking they can apply higher temperatures for faster drying.

Has Anyone Developed a Petition Yet?
Nov 30, 2010, 2:08 PM
in the Article: U.S. Dept. of Transportation Wants to Disable Phones in Cars forum

Let's see... *I can't call the local sheriff to say I'm hurt or someone else was just in an accident. *My passengers are stuck listening to radio because they can't use Pandora. *I'm stuck with $200 worth of bluetooth equipment I bought so I could call/text LEGALLY. *My passengers can't text/call their friends and family. *AT&T Navigator and Google Navigation are now useless while driving, you know, when I need them.

Slight correction
Nov 29, 2010, 3:15 PM
in the phonescoop.com forum

I realize you do actually post the type (LCD, AMOLED, etc)

Screen Info in Specs
Nov 29, 2010, 3:13 PM
in the phonescoop.com forum

Capacitive/Resistive? AMOLED/LCD? Is this something that could be implemented in the "Display" portion of phone specs? As more phones start moving toward capacitive screens, it's nice to know if a new phone is resistive.

Re: water damage
Nov 29, 2010, 1:24 PM
in the Shop Talk forum

Ah. Was going to say, if you're AT&T, There is a way for indirect sales channels to leave account notes!

Re: water damage
Nov 29, 2010, 12:25 PM
in the Shop Talk forum

Who do you work for?

Re: water damage
Nov 29, 2010, 12:25 PM
in the Shop Talk forum

Dollgrin said: You'll probably have to go through insurance and pay the deductible, unless you want to spend the time in store and hope they either A) dont see it B) dont open it and just swap you out or C) take pity on you and give you a break. Please don't do this. At least with an indirect dealer. We just recently had a customer exchange a phone, claiming it was dead on arrival. LDIs were white, and the phone would ...

Re: water damage
Nov 29, 2010, 12:08 PM
in the Shop Talk forum

JTRaven said: I have had a few people that it happened to, and still got a warranty replacement phone for free because the stickers didn't show it. Be careful. Some phones have internal LDIs! If they find fault with the phone that you caused, they'll make you pay for the warranty replacement.

Re: "Don't like the return policy? Don't buy something from us..."
Nov 27, 2010, 2:38 PM
in the Verizon forum

How about: "We're sorry, but it's there to protect retailers like us from the various costs incurred in a return. While I can't waive that restocking fee, I CAN spend some extra time making sure whatever replacement we find works better for you." Your policy just breeds a dead end, where people can either be dissatisfied or spend the day finding a new carrier. The most valuable thing I've learned in sales is to give people a positive route to take.

This is a good thread for Shop Talk
Nov 27, 2010, 12:56 PM
in the Verizon forum

aspirits said: "I don't call myself, I don't know my number" I'm sure you don't mail yourself letters either you idiot, but I bet you know your address. :lol: :lol: :lol: :lol: :lol: Stealing that line!

Custy: Can this phone go on the internet?
Nov 27, 2010, 12:52 PM
in the Shop Talk forum

Me: Yes, in fact every phone in this store is web-enabled. Is that something that's important to you? At this point the customer starts to leave stating that he doesn't want a phone that uses the internet. I calmly explain that it merely has the ability to use it, for people that need it. There is no forced usage, nor is it in your face or easily accessible. Custy gets angry and says he doesn't need it, and says that half ...

Re: Got to just love lawyers
Nov 26, 2010, 1:04 PM
in the Shop Talk forum

Had a lawyer come in and explain to me his client's (the plaintiff) predicament... sob sob sob story. Then after apparently gaining enough rapport with me tried to get access to the defendant's cell phone records. Sorry Charlie, not happening. Isn't your job to PROTECT people's rights?!

Do you work in my store when I'm not here?!
Nov 26, 2010, 12:50 PM
in the Shop Talk forum

You forgot: Batteries for home phones CAT5 cables Screen protectors cut to fit my old Cingular phone Manuals for cellphones Power supplies for third party modems/routers A recent one: "No I don't carry that outdated, smelly/sticky bluetooth you're holding out to me like I'm going to touch it. We carry relevant models that aren't the size of a second cell phone on your ear." and my favorite: "No, we don't sell the little white stickers that go in the phone and on the battery."

Re:"Competition" vs. "Healthy Competition"
Nov 24, 2010, 2:57 PM
in the Article: AT&T, Verizon Detail Roaming Plans for FCC to Avoid Mandate forum

What would bolster "healthy competition" in the cellular industry? I feel like at least what this article states is that the rural carriers want something for nothing other than being a small company who needs more towers. Not a healthy solution for sure?

I'm Confused
Nov 24, 2010, 12:20 PM
in the Article: AT&T, Verizon Detail Roaming Plans for FCC to Avoid Mandate forum

Aren't these smaller rural companies complaining because they're redundant and want a piece of a larger, more relevant company's pie... or is there some precedence for this?

Re: The alternatives?
Nov 19, 2010, 8:41 PM
in the Article: Verizon: First LTE Handset Landing in February 2011 forum

Or a WiFI toggle! It's funny how the more digital settings become, the more people want an analog alternative.

Re: How close...
Nov 19, 2010, 3:19 PM
in the Article: AT&T Absorbs Cellular One Customers in San Luis Obispo forum

5800 Customers. The "slo" in "slolearner" means something!

Re: Related?
Nov 16, 2010, 1:17 PM
in the Article: Google CEO Shows Off Unnamed Android Device with NFC forum

I haven't had any trouble with my Captivate, which feels sturdy and has already survived a fall when I was hiking. What models have you had trouble with?

Re: 250mb's/mo is the samething as !!nothing!!
Nov 15, 2010, 7:18 PM
in the Article: AT&T's Galaxy Tab Will Be The Priciest forum

Jayshmay said: My $ belongs to the credit card until it's paid off. I have $752 left to go. But for now, count me out, I don't have the funds available. We should have a competition to see who can pay off their credit card first.

Nov 15, 2010, 6:32 PM
in the Article: Google CEO Shows Off Unnamed Android Device with NFC forum

http://www.mobiledia.com/news/76721.html S aw that a few days ago...

Re: Samsung Nexus S
Nov 12, 2010, 2:08 PM
in the Rumor Mill forum

For those with firewalls, an excerpt: "[Best Buy] briefly published a link on its mobile site this morning, offering a teaser for the Samsung Nexus S, advertised as "pure Google" and available on T-Mobile's network. The link and image have since been taken down. The promo text accompanying the removed read, "Pure Google -- The Nexus S. Available only at Best Buy this holiday season.""

Samsung Nexus S
Nov 12, 2010, 2:07 PM
in the Rumor Mill forum

http://www.mobiledia.com/news/76721.html H as anyone heard more about this?

Re: You're welcome!
Nov 5, 2010, 8:13 PM
in the General forum

sprintchickwv said: Also, it's nearly indestructible. I dropped it facedown into a gravel ditch while going 30 mph in a golf cart and it doesn't have a scratch on it. You have a fun life.

Re: Unlocking
Nov 5, 2010, 8:03 PM
in the Motorola Defy forum

Heyhey, we're thinking the same thing. Before you go forward, double-check that the UMTS in your area is on the 850 frequency! As to your question, I was going to have a friend on T-Mobile claim they were going overseas and see if TMo would unlock it for him. If it works, I will give you the thumbs up!

Re: TMO to ATT
Nov 5, 2010, 1:23 PM
in the AT&T forum


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