User: Mr. Scary
These are the most recent forum messages posted by Mr. Scary:
If customers want to know how to use the phone
And whatever the issue is isn't covered in the user guide, and you can't Google the info and can't find it easily and nobody will help you, then just provide the customer with the manufacturer's tech support line.
Service carrier reps really don't have the time or thre training to teach customers how to use their phones step by step. That's what user guides are for, but sometimes an issue isn't addressed by the user guide.
If they can also disable noisy kids and backseat drivers, I'm all for this
Otherwise, they can shove it.
Speaking as someone who actually has Clearwire internet service....
....your claims about there being "poor real world performance" are completely full of ish.
My internet connection is, on average, 9 mbps. That's fast enough for my needs right now. Sure, it's not 100 mbps, but it works, and quite consistently, too. Never been down once.
You're surprised?
I run into one of these people at least once or twice a week.
They all have smartphones, too.
Re: Customer Complant
"How DARE the help eat! Why, my olfactory senses were QUITE overwhelmed! Imagine! Eating food! How dare you suh!"
Aw-haw-haw, she is ze.... 'ow you say? Ah yes.....ze sexy!
Ziss fone ees so sexy zat eet make me want to take mon shirt off. I MUST!
They lie.....they lie, and we must be merciful
Those nabobs.
Re: Factory Resetting a Blackberry
sprintchickwv said:
I need to go to the bathroom and the phone just finished wiping after fifteen minutes. :cry:
So, you're saying that YOU finished wiping before the phone did, right?
:lol:
A fart app? Now THAT'S an app that's useful!
I can use it to entertain myself during work hours. Immensely useful!
"Do I have a warrant on my phone?"
:lol:
"I dunno, has your phone committed any crimes lately? Ask it!"
:lol:
There are American-made cell phones?
I'd like to know which ones....
How is it legal?
The way anything is legal. It's legalized through the legalization process.
Most common Text Customer Service request
"wen my bill do?"
Yes, written like that.
Half the time I feel like responding "wen u thank it do, foo? it do NOW!"
:roll:
So who gets custody of the kids?
It's always the children who suffer in these situations...
You make a good point....
I can understand the more fluid phrase "the customer is king" better. It means the customer is of the highest priority to any business (because without customers, no business could survive for long), but it also provides enough wiggle room to allow for the fact that the customer, the most important person in the whole business food chain, could also very likely be a complete blithering idiot.
I mean, if Dubya could be President, then customers can also be both ...
THAT'S what I'm talking about!
deepc said:
I can't stand people who aren't able to read and then call in and want someone to explain the simple stuff.
Like getting a text message asking "how do I download music?"
Kee-rist, people, why not ask me how you wipe your butt? Or how do you get out of bed in the morning? :evil:
Re: CUSTOMERS NEVER READ THEIR USER GUIDES!!!!
You shut up, and I'm done with both calls and texts for the day.
Re: CUSTOMERS NEVER READ THEIR USER GUIDES!!!!
Avaya said:
:roll: thats your job
You sure? You sure it's not also my job to dial the number for them, and have the conversation for them as well?
CUSTOMERS NEVER READ THEIR USER GUIDES!!!!
Arrrrrgh!!!! Half these people who send me texts asking how to work their damn phones and set up their emails and this or that about apps - if they just read their user guides, they'd know what to do!
Damn these people for not reading their user guides! It's the first thing you're supposed to do with any complex piece of equipment. Learn how to frickin' use it!
I'd like to see....
...that guy buy a car, then deal with repairs and maintenance.
"No, you sold me the car. Fix it."
"But sir, I'm a salesman. My job is to sell cars. I don't repair them. Our mechanics handle that job."
"No. You sold me the car. Now fix it."
:lol:
Re: I'm Not Psychic, Guys
Me: *waves hand* You forgot why you called.
Cust: I forgot why I called.
Me: *waves hand* You have something better to do than talk with me.
Cust: I'll call you later.
*Customer hangs up*
And then we do this on EVERY CALL.
:D
IDEOS is for IDEOTs
And eef you buy thees phone, yoo are an eediot!!
My ringtone isn't working, disconnect my service!
"But ma'am, I can show you how to fix this issue."
"Never mind! I'll call back and have my service cut off since you're so busy playing games!"
:paranoid:
These customers are koo-koo.
We should just make up problems for customers who think we're psychic
And then when they tell us we're wrong, apologize for not having our brain waves attuned properly.
Been having a alot of Arethas-in-the-back-seat lately
It's like an attack of the diva customers around here.
I don't mind helping, but DAYUM, people! Have a Snickers!
Re: Another, why is it...
I've been getting that type a lot lately.
I feel like saying "it's whatever you want it to be."
Grand Cayman is South of Cuba & Northwest of Jamaica
http://en.wikipedia.org/wiki/Grand_Cayman
Re: One day, we will combine Bada, Bing, Ping, and Pong into a single interface
My retarded what?
One day, we will combine Bada, Bing, Ping, and Pong into a single interface
And of course, it will be made in China.
Who are the ding-dongs naming these things?
That's right, I asked who are the Ding-Dongs behind Bada-Bing-Ping-Pong. Do they go to Wong's for wings after watching King Kong?
You're nice to customers, but customers are cranky and rotten to you
Eventually you get sick of smiling at them over the phone.
Then they say WE'RE the rude ones. Pffft.
Yet another reason why Americans need to stop thinking so parochially
America is not the world. There's actually a world outside the borders of the US, and it doesn't operate the way it does here.
God! How did I manage to grasp these very basic concepts from an otherwise unspectacular American public school education, and yet so many other Americans didn't?!?
I can only conclude that it's because I'm simply more intelligent than many other Americans.
:)
Another reason why it's important to pay attention in Geography class
Anybody with a decent education knows that Grand Cayman isn't part of Mexico.
"She was lied to." No, she wasn't lied to, she's just geographically ignorant.
Smart way to make money
Catering to the Mexican American/Mexican immigrant market is a smart business move. Of course, catering to the Spanish-speaking market is a great way to make a LOT of money as it is.
Weirdest was also most offensive
This is what this guy said, and he said it because he didn't like the fact that he couldn't upgrade to a free smartphone after just 3 months of being in a new contract:
"I'd rather my daughter married a n***er than get a phone with (our company)!"
I terminated that call right away.
I would assume they simply don't understand French
And they think that "damaged" is a French word.
:lol:
You are correct. I wonder where Eric Zeman is getting his info from
If Virgin Mobile USA is providing Unlimited Data @ $40 a month, somebody needs to inform their webmaster.
It could be an announced price plan change and hasn't been implemented yet, and Eric Zeman has his tenses incorrect.
Re: Another Great Name...
I love Richard Cheese's covers of Nirvana's "Rape Me" and Sir Mix-A-Lot's "Baby Got Back." Those are priceless.
No, it does not
You would first have to be a tard. Only when you repeat a doofus action would you then become a re-tard.
:wink:
Let's see, I can pay $80 for 5 GB of data with Verizon, or $40 for unlimited data with Virgin
Hmm, uhhhhh, durrr, duhhhh, uhhhhhh, which one should I pick?
Yeah, that's showin' 'em, Verizon! Keepin' it competitive!
:roll:
This must be part of Verizon's "We Think Customers Are Really Stupid" marketing campaign.
Just had a female cust who was crying her eyes out
Some idiot convinced her to have the plan changed from unlimited to 500 minutes, knowing that the woman was giving the phone to her teenage son who's roaming all alone while she returns home for a funeral.
He runs up over 1000 minutes in two days time after burning through those 500 minutes right away (it was a bad idea anyway, he was in the middle of the bill cycle), and so now her total account balance is beyond ...
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