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User: sprintchickwv

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These are the most recent forum messages posted by sprintchickwv:

Re: Authorized Retailers
Aug 23, 2011, 1:20 PM
in the Shop Talk forum

I used to work for Sprint (hence the username), but I now work at DirecTV in a customer care center and have the dubious pleasure of partnering with ATT so our customers can have a phone/internet/satellite bundle. ATT corp agents are usually sweet, even if they don't know what they're doing, but auth retailers are terrible. I actually had one refuse to let DTV sales place a customer's order because she would lose the sales credit. When I pointed ...

Re: SPRINT iPHONE!!!!!!
Nov 4, 2010, 5:57 PM
in the Rumor Mill forum

That explains why it's rumored to eat stars to charge its battery.

SPRINT iPHONE!!!!!!
Nov 4, 2010, 4:35 PM
in the Rumor Mill forum

Yes, you heard it here FIRST. Apple is making a CDMA iPhone and will be releasing it by April 2011. The entire phone will be carved out of one large diamond. The touchscreen is psychic; as soon as you THINK about touching something, the phone responds. It waives its own upgrade and activation fees. If you're about to go over your spending limit, it turns into a fireball so you can't use it. You will never have to call customer ...

Nobody Listens to...
Oct 28, 2010, 11:56 AM
in the Shop Talk forum

the NIV. It's a poser. 8)

there is nothing really wrong with iDEN
Oct 28, 2010, 11:30 AM
in the Article: Sprint CEO: iDEN Network to Be Shuttered forum

other than the fact we don't do anything with it. the phones are solid (seriously, Motorola devices are nearly invincible and the reception is unparalleled), the coverage is pretty widespread, and PTT is a very useful feature for people who use their Nextel phone for work. but I am not surprised to see this happening. they didn't bother to train me on iDEN devices when I came here last December and the few reps that do handle those phones aren't ...

Yes!
Oct 28, 2010, 11:05 AM
in the Article: Verizon Details West Virginia LTE Roll-Out Schedule forum

This is wondrously exciting for me. :D

your mom...
Oct 25, 2010, 4:16 PM
in the Canada forum

eh?

boonies? what about...
Oct 22, 2010, 12:56 PM
in the Article: Verizon Wireless Picks W. Virginia LTE Launch Markets forum

upstate New York, pretty much all of Louisiana that isn't New Orleans, western Florida, most of Maine, anything in Nevada that isn't Las Vegas or Reno, etc.? Verizon has pretty awesome coverage in the Southeast US, second only to Sprint, so...yeah. this is not unprecedented.

Re: West Virginia is a perfect case study
Oct 22, 2010, 12:33 PM
in the Article: Verizon Wireless Picks W. Virginia LTE Launch Markets forum

I've always wondered why wireless technology was not tested in places such as my home state of West Virginia more often. 85% of our population is concentrated within a 90 minute or less drive from Charleston, there's plenty of open land to build towers on, and the hills (while formidable) are not so insurmountable as the Rockies. If your tech works here, it will work just about anywhere and if it does not, you didn't lose as much money ...

Re: Dear Customer
Oct 20, 2010, 6:08 PM
in the Shop Talk forum

Just don't take it personal when they make it personal. You're getting paid for your expertise, not your feelings.

Re: Blame Canada
Oct 20, 2010, 4:25 PM
in the Canada forum

Excessive international roaming? That one...might actually be Canada, if you live near the border. oops!

*crickets*
Oct 20, 2010, 3:23 PM
in the phonescoop.com forum

pun SO intended.

Sprint ID
Oct 20, 2010, 3:18 PM
in the Article: Review: Samsung Transform forum

Apparently you can pick and choose what parts of the ID packs you want to keep, so that should keep your phone from being full of bloatware. I am rather concerned that the My ID function, which is pre-installed and cannot be removed, may drain the battery. I guess we'll see.

Re: *facepalm*
Oct 19, 2010, 5:05 PM
in the Shop Talk forum

:lol: :lol: :lol: there's no such thing as a nice werewolf!

*facepalm*
Oct 19, 2010, 11:46 AM
in the Shop Talk forum

Since almost every Asian person I talk to is in Order Support or Telesales, when I got this little Chinese woman just now, at the end of the call I told her to "have a good shift." :oops:

Re: iphone4 or evo?
Oct 18, 2010, 2:15 PM
in the Shop Talk forum

nice! does this work with any company, or just AT&T?

Re: iphone4 or evo?
Oct 18, 2010, 2:14 PM
in the Shop Talk forum

if you are going to go with the iPhone, I would recommend getting a leather case for it and a screen protector. that's really almost better than having insurance.

Re: iphone4 or evo?
Oct 18, 2010, 1:55 PM
in the Shop Talk forum

the iPhone 4 is almost completely made of glass. you'll probably break it too. and from what I've heard, it's a NIGHTMARE to get insurance replacements on any Apple product.

all joking aside...
Oct 15, 2010, 6:44 PM
in the Rumor Mill forum

this may happen when AT&T's exclusive contract with Apple ends in 2012. Apple has realized that Android is spanking them because every carrier has at least one Android.

Re: Does anyone here work for SPRINT (call center) ?
Oct 15, 2010, 4:46 PM
in the Shop Talk forum

It is a magical, beautiful device.

Re: Does anyone here work for SPRINT (call center) ?
Oct 15, 2010, 4:29 PM
in the Shop Talk forum

Essentially, you're gonna have to wait for the Airave to get back in stock, which won't be until 2011. And then you'll have to fight to get one without shelling out extra money for it. Sorry, dude; it's a pretty difficult situation you're in.

Re: Another Great Name...
Oct 14, 2010, 2:54 PM
in the Shop Talk forum

Garrett Begay, pronounced "buh-gay". I cannot imagine how awful middle school must've been for that guy.

Re: What pisses you off the most about call center/store reps [flame on]
Oct 11, 2010, 3:35 PM
in the Shop Talk forum

where did you get the idea there are no outsourced reps on phonescoop? I'm third party collections/care and I know for a fact several other regular posters are.

Factory Resetting a Blackberry
Oct 5, 2010, 4:11 PM
in the Shop Talk forum

...sucks! I need to go to the bathroom and the phone just finished wiping after fifteen minutes. :cry:

Re: "My phone sizzled and turned off!"
Oct 4, 2010, 12:40 PM
in the Shop Talk forum

That's what you get for trying to fix roast Evo.

Re: Blame Canada!
Sep 28, 2010, 8:27 PM
in the Canada forum

Joben? Blame Canada.

Re: Blame Canada!
Sep 27, 2010, 8:13 PM
in the Canada forum

Daniel Craig as Bond? Canada.

Re: for all you SPRINT CUSTOMERS
Sep 27, 2010, 3:26 PM
in the Shop Talk forum

$25? that's it? man.

Re: Number Change fee
Sep 27, 2010, 3:24 PM
in the Shop Talk forum

we don't charge to change your number, but you can only do it 3 times in 30 days and you can't pick a particular PTN; it's totally random.

Re: If one more custamer...
Sep 23, 2010, 5:02 PM
in the Shop Talk forum

getting the same customer three times in a row and them not taking 'no' for an answer.

Re: I talked to her too!
Sep 22, 2010, 2:11 PM
in the Shop Talk forum

triflin' people. always switching carriers and junk.

Re: OHHHH...
Sep 21, 2010, 4:01 PM
in the Shop Talk forum

lol I was 18 when we got married and I was pretty skinny then. apparently I am now preferable in my slightly overweight state? I don't understand men.

My Time Travel Wish
Sep 21, 2010, 1:50 PM
in the Shop Talk forum

Have relations with my hubby when he was seventeen and not balding or fat. :P

I talked to her too!
Sep 21, 2010, 1:49 PM
in the Shop Talk forum

I think I just called her "Ms. Sims" the whole time, though.

HD2's
Sep 20, 2010, 4:32 PM
in the Shop Talk forum

are a beast!

Re: Blame Canada!
Sep 20, 2010, 4:20 PM
in the Canada forum

High call volume? Canada's fault. They're bouncing all the calls.

I usually don't read my user guide
Sep 20, 2010, 1:48 PM
in the Shop Talk forum

I just touch everything on the phone and figure out where stuff is. It's probably harder for older people who haven't had computers/smartphones/MP3 players/handheld gaming systems/etc all their lives.

Re: Telesales Reps (Sprint)
Sep 19, 2010, 2:50 PM
in the Shop Talk forum

Unless it's a Nextel phone, there is no SIM card.

Happy Ending to this Story!
Sep 19, 2010, 2:50 PM
in the AT&T forum

Went to Best Buy, they were out of the Samsung Strive and had only one Pantech Link. I was gonna get that one, but it ended up being a lemon, so the manager was super-nice and let me get a Pantech Ease for $10! I am so happy with my cute little old-person phone. The touchscreen is nice and the keyboard makes texting soooo much easier. My only complaint is that there's no music player, but since I have ...

Plan Compatibility
Sep 16, 2010, 5:12 PM
in the Shop Talk forum

Cst: This $150 a month is too high, I can't do that. Me: Well, unfortunately, since you have an HTC Hero and an HTC Evo, this is the cheapest plan we can put you on. Cst: Do you all have any cheaper plans? Me: Yes we do, but we could not activate your phones on them. Cst: But I have the $10 data pack on my Evo. Can't I just add data on the other line? Me: The $10 premium data charge is not ...

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