User: Da_Bonehead
These are the most recent forum messages posted by Da_Bonehead:
Re: Of course it matters...
It only matters if the carrier you will use it on will allow you to use it. So many carriers will unlock your phone so you can possibly use it with another carrier but, they will not allow a phone that is not their brand, i.e. doesn't have their label on it.
Carriers still don't have to allow on their network
Unlocking the device is great. You feel free to unlock your device so you can take it with you to another carrier after you spen several houndred dollars for the phone. Once you get to your new carrier you find that they will not allow it on their network.
Just because it is not illegal to unlock a phone does not mean a carrier has to allow it to be used on their network.
And most will not.
They will tell ...
Apple seems like a spoiled brat
It seems that Apple cannot compete against Android on the open market that they must sue everyone for every little idea they claim they invented, and will not stop until they achieve total and complete World Domination of the Smartphone and Tablet Market.
Re: Authentication
Had a custy give Bubba for the security question High School Name. :lol:
I am not the CEO, CFO, VP of operations
Customer: When are you going to put some towers in (Random place 800 miles from nearest system)
Me: I Don't know the answer to that. That area is a long way from any where we have service.
Customer: That's b#$%!&*^. call someone and find out.
Me: I am sorry you feel that way. You can contact our Comany through Customer service and submit a request, but I cannot answer the question you ask.
Customer: I would go with another carrier but no ...
Re: This does not bode well for my day
First question would be "Why are you calling in? If you know so much why would you need to talk to me?"
Re: Call center reps who say things like 'I'd be more than happy to....'
I'm not a call center employee but if someone was yelling at me over the phone I would be more than happy to cancel someones account who's yelling at me so I never have to deal with them again. jst
Re: In some cultures
Or they say the hospital named the kid:
"Female" pronounced Fem-a-lee.
Re: Whoever coined the phrase "The customer is always right"....
From: http://www.phrases.org.uk/meanings/106700.htm l
"The customer is always right"
Meaning
The trading policy that states a company's keenness to be seen to put the customer first.
Origin
Several retail concern used this as a slogan from the early 20th century onward. In the USA it is particularly associated with Marshall Field's department store, Chicago (established in the late 19th century). The store is an icon of the city, although it is set to lose its name in 2006 when, following a takeover, it becomes renamed ...
Re: Some Customers shouldnt buy smartphones....E.V.E.R
I have the same convo everytime a customer comes in that bought a Case from Joe Snuffy the case seller in the mall. the case was not made correctly and it covers the IR Sensor and they want the phone fixed when the screen goes black and they cannot "Select 1 for English".
I take it off and it works. then the question "How did you fix it?" and "Can I return this case here?".
I answer "I removed your $3.00 ...
Re: Nightmare for customer service
I have already seen this on a Customer device. He was wondering what happened to his Market. I found it listed as Play Store.
Re: I'll never ever understand...........
Or during an outage. Wait time could be over 15 minutes and they are still on the call when the Tech picks up. In store I see customer on a call for 30 minutes while waiting to be helped and they get off the phone and tell me their phone does not work. :lol:
Re: strangest thing a customer has told me..
That is why when you say "Thank You Ma'am" and they say "I am a Man" you say "that's what I said 'Thank you man'"
Re: 300$ to recycle a phone?
I seems to be an in-store gift card and must be used in the Verizon Store. I may be wrong. If not US Cellulars trade in program give a Check that can be deposited in a bank and used for anything and you don't need to be a customer to use it.
Re: Upgrade Fee
That is my point exactly.
USCC used to charge an equipment change fee every time someone did an esn chage on their account. That was a $15 charge to select Add ESN activate and Deactivate ESN. USCC doesnot do that any more. They do charge an activation fee but not to put a new phone on your existing account.
Re: Upgrade Fee
USCC does not charge a upgrade fee either. I dont understand what cost they are talking about that would require an upgrade fee. It takes only a few seconds and a few clicks of the mouse to ad a phone to someones account. I wish I could get paid $18 to $30 to type in a number and collect a payment.
Re: I was told to come here
I would recommend going back to that place of business and ask to speak to his manager. Unless, of course, you are trolling.
Re: is it too much to ask....
Usually they return the device on a 30day satisfaction guarantee and get something simpler. I also have an individual who got a smartphone for business because their colleagues use them, an they come in once every 2 weeks to have us add their new contacts and help them find their E-Mail. Then the same colleagues told her she could use her smartphone as a WiFi hotspot to teather her laptop. (Smacks Forehead)
Re: Customer: No, no thanks, I don't need to be bothered, I'm just looking
Had a customer say after I greeted them "I don't want your help if you are going to yell at me".......
at that point he left. 8O
Re: things you wish you could say to customers
Your phone is not broken, you just carried on a 30 minute conversation, on your phone, after you walked in the door.
Re: things you wish you could say to customers
You have not been a customer for x-years, your mother has. you have been leaching off of her plan for x-years, are 40 years old and had your plan for 3 months. I will not give you a Galaxy S phone for free.
Re: I've got a Russian on the other line
Maybe it's Peggy from U.S. Prime Credit.
Re: I wish
I'm Old Greq
This Thread is
E..P..I..C
May I see your ID
Me: What's the name on the Account?
Cust: (gives Name)
Me: May I see your ID?
Cust:(pulls out Drivers license puts it down and shows me Carry Conceal Handgun Permit)
Really? why must people insist on doing this?
Are you trying to impress me that you have a gun permit?
Or are you trying to threaten me in to repairing your phone by making me think you may shoot me if I don't fix it?
Re: As A Bus Driver and a Business Owner
How did you get that this person was republican? Wow I need that APP.
Re: Losing
They got an injuction to stop the sale and promotion of the Samsung Galaxy Tab 10.1 in Europe. Why? Because it looks similar in design to the I-Pad.
Losing
Apple created the competition they are encountering with the Android platform and the so called I-Phone killer Galaxy II.
When they put all their eggs into the AT&T network and mad it an Exclusive AT&T product they did not foresee Verizon as being a larger carrier that they and other carriers would want to stop Churn by asking other vendors for a device that would compete with the I-Phone.
In the past the only competition was Windows and BlackBerry and everyone ...
Re: Not to be a party popper but...
But some of their employees will still lose their jobs especially in the areas where ATT and TMO overlap.
Re: Pet Peeves
Customer: I am not getting my texteses or my picture texteses.
Me: How do you know your are not getting them?
Customer: They Aks me if I got dem and i tell dem i ain't got dem.
Needs English as a second language :roll:
Re: Other search engines are available to choose from
Their browser on my Samsung Acclaim Android allows me to set Bing and Yahoo as well as Google as the default search engine.
Re: Umm
Television on analog and digital operate between 54MHZ to 1007MHZ
Re: really?
that 2.4GHZ corless phone that some people have that still use landlines, the Wireless Router, the DSL2wire wireless modem, the WiFi card in your laptop.
Re: Apple Egomaniacs
Especially since Apple has hired some of the manufactures to make parts for their IPhones, like Samsung made displays for them.
Re: Funny things people say
:lol: :lol: :lol:
Re: Funny things people say
"Do you work fer that there cellular phone place over yander?"
Re: Funny things people say
Or they call the Micro SD card a "SIMS Card"
Re: I don't get it
The Purpose is they are trying to get a Judge to rule so they can get precidence there by getting a favorable ruling on any other Lawsuit of the same type
Finally
This is a good idea. I get alot of Customers complain about an app not working on their device or there is an app on their device that causes the device to not work well. and when you try to explain why to them, they feel that if it can be downloaded to their devioce they should be able to use it.
Re: Why don't they just buy US Cellular already
It is no benifit to them to buy USCC. USCC used their system to roam on and they are already in most of the same areas that USCC is in. so where would be the benifit? they would be only purchasing 6.1million customers.
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