User: Kimley
These are the most recent forum messages posted by Kimley:
Re: Last question, I promise!
Kimley said:
And yeah. On and after Day One, you won't be able to make any changes whatsoever to your ATT Wireless plan. You will have to migrate to Cingular in order to do anything... new phone, new feature, new plan, delete features... whatever.
Why anyone would tell you differently, I don't know. Perhaps they had not had the migration training yet. *shrugs* :?
Of course, I mean new phone with a contract discount... 'cause you aren't gonna ...
Re: Last question, I promise!
Getting your son an smt5600?! Wow!
Just be advised that it's not eligible for coverage under insurance (lockline) and if you have warranty related issues with it, you will have to get in touch w/ Audiovox to resolve. Warranty exchange doesn't handle the SMT 5600.
And yeah. On and after Day One, you won't be able to make any changes whatsoever to your ATT Wireless plan. You will have to migrate to Cingular in order to do ...
Re: new promotion: TALK OR WALK
I'm not saying anything of the sort. The only thing I said was that it sounds like an interesting plan.
Re: new promotion: TALK OR WALK
Oh, right right right. I understand customer is responsible for charges. I guess I'm sayin' that some customers who don't really care would be "irresponsible" and not pay whatever charges they are supposed to.
120 days, eh? Hm. Interesting.
Re: RATS...
Well... when you volate phonescoop.com's terms of use, you can expect things like that. :roll:
Re: Thinking of leaving Cingular (need your help)
You want a phone that does absolutely everything and pay almost nothing? :? :) :D :lol:
I'm sorry, please excuse my impudence...
I think you might want to look at the prices of the calling plans and the quality of the network itself as well as the prices of the phones. You're going to be spending an awful lot of money for your service, more than you will be spending on your phone. What ...
Re: MMode Charges
Mmode is AT&T Wireless.
Kids are probably checking email or sending mms messages.
Re: Date/Time Keeps Resetting!
Um... check your auto date/time update. It might be turned on, with confirmation turned on. It may be as simple as just turning off auto-update.
Re: new promotion: TALK OR WALK
Wow.
That's kinda cool. Imagine, a good wireless company that you can have with no commitment.
Main downfall that I could see is that someone could rack up huge charges then just walk away. Then again... they could do that now and be liable for the charge plus etf. Hm, I dunno. Sounds like a good plan from a consumer standpoint...
Prepaid
I know T-Mobile, as a company, doesn't offer much in the way of support to prepaid customers. However, I have a prepaid acct that I have had for probably 6 years (started w/ Powertel, taken over by Voicestream, then to T-Mobile) along with my post paid acct. I'm considering dropping my post paid acct for another prepaid. However, I wonder... will I be able to activate another line on my current prepaid acct so that I ...
Re: Increased coverage with more bands?
tnyflrs said:
Why get a tri-band when you could get a quad-band and get the best of all?
If the tri-band gets both 850 and 1900 mhz frequencies, why bother getting a quad band? We don't even USE the other bands (900/1800) here in the Americas (North, Central and South). If you travel internationally (Everywhere other than the Americas) and take your phone, I suppose you would want to have the other bands...
Re: Dazed and Confused
I'm a Nokia girl, so I would personally go with the 6230. Plus, having owned Motorolas that were pieces of crap, I would steer clear of anything that has the word "Motorola" attached to it.
Re: Audiovox SMT 5600, opinions?
You might want to check user reviews.
https://www.phonescoop.com/phones /user_reviews.php?phone=585
Re: Peter Gibbons
Ah, ya lucky dog.
Re: Question about unlocking
I bought a little backup phone (read here, CHEAP) and I had no problems at all. I think it all depends on the seller. Be sure to check their rating and previous feedback before bidding. And, be careful to read everything on the description. Sometimes, they will tell you that you are bidding on instructions on how to get a phone for cheap... or they charge an outlandish shipping charge. Just be sure you ...
Peter Gibbons
Geez, I feel like Peter Gibbons today. Maybe I just have a case of the "Mondays". :(
Re: Question about unlocking
If you are on AT&T Wireless with a GSM plan, you would only need to stick your sim card in and go... presuming this phone is ATTWS. If you are currently on TDMA, you would need to migrate your service to GSM in order to use your phone.
Re: who is better
It depends on what you are looking for in a carrier.
Re: Anyone else nervous?
Um... no. Current ATTWS calling plans and contracts will remain in effect. Check www.newcingular.com for more info.
Online??
Is there an ability to upgrade my phone online? I think I found one I want to buy. :D
Re: Slow days in October
Monthly recurring charge.
I'm guessing the reason that you're not very busy is that good customers can't get what they perceive to be a decent deal on a new phone. *shrugs* The phone that I want, T-Mobile sells for $200. I can get the upgraded model of that phone at Cingular for less than $100.
Oh well, I guess I'm just ranting a little... ignore me.
Re: FOR THE LOVE OF GOD, CUSTOMER CARE REPS PLEASE READ!
Oh, are you the rep that told me a couple of months ago that the closest direct dealer to Clarksville Tennessee was located in Clarksville Indiana??? :?
Re: Slow days in October
Hmmm...
I have a $70 mrc. I hardly ever use my phone anymore. I can't get any kind of deal on the phone I want. Gee, I wonder why I haven't gotten back into a contract.
Re: newcingular.com
Yeah, same ol' same ol'. They've blocked pretty much everything because they don't want us surfing between calls. :roll:
Re: FOR THE LOVE OF GOD, CUSTOMER CARE REPS PLEASE READ!
I'm feelin' ya. Believe me. I have to handle customers who have had incorrect expectations set by indirect dealers all the stinkin' time.
Re: yuck
Methinks it's time to start printing out everything on CCNet. *sigh* :roll:
Re: Can anyone help me get an Audiovox SMT 5600?
Well... the phone uses 1900 mhz only. Perhaps you are in an 850 mhz only area? Do you currently have GSM service?
I show them available on attwireless.com... in my area. Might try looking at the phones and selecting "audiovox" from the dropdown list.
Re: *sigh*
*LMFAO* :lol: :lol: :lol:
Re: *sigh*
Well, at least you can tell what f-o-n is supposed to be. I mean... wtf are tt, cp, and otp??
Re: Will Cingular re-sign AT&T's contract w/ Convergys??
Wha'd I say?! hehe
Re: Just curious about it.
*clears throat*
We won't know for sure until after the merger has been finalized. Only ones who might have a clue are the lawyers and who wants to talk to them?
Re: Will Cingular re-sign AT&T's contract w/ Convergys??
...but at least they always tell the truth.
*AHEM*
Try telling that to the res desk. We deal with them every single day. I hear "I have escalation. Customer is irated." I get on the line and the customer is asking about their rate plan and I have to xfer to care. Um, yeah. I never ever get calls like this from US reps.
We get calls from customers who had exchanges done on physically damaged equipment ...
Re: Billing nightmares
Hm, depends on her phone. Being in a technical background, I might think that perhaps her phone is now not reading one of the signal frequencies available to her (if she has both 850 and 1900 mhz on her phone). So now, rather than seeing ATTWS towers, she is reading off of Cingular towers of the frequency she has left?
I dunno, but that's a thought. Her phone may need repairs. If it's the phone, she ...
Phones
I know there's a huge concernes over ATTWS phones and Cingular network... will sim cards work in both... etc. I don't think there should be much worry.
Well, as a customer who was with a company that underwent mergers and buyouts, I never had a chance to be concerned. I didn't hear anything about DeutcheTelekom's buyout of Voicestream... or Voicestreams previous buyout of Powertel. (Yeah, long time customer.) Anyway, the initial handset I had back when ...
Re: just thought I would put this out
I'm presuming that they want to make sure their primary employees are converted over before worrying about 3rd party emps.
Re: CUI Cingular IDs and passwords.
Yeah, that's kinda my attitude. :roll:
Re: charter plan
Psht. And what really sucks is that once you do manage to get into it, Primus logs you out if you don't keep clicking. Same w/ S*****l. :evil:
Re: Customers waiting for a dial tone!!!!!
Probably not. Mean ol' Canadians taking advantage of stupid USA-ans. :wink: :wink:
Re: charter plan
Crap... content deleted. I am NOT happy w/ replacement of ccnet...
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