User: jvp3
These are the most recent forum messages posted by jvp3:
Re: i do not like customers who start off like this...
edzero said:
I especially hate when you've sold the phone and then they ask "so what accessories can you give me with that?" answer is "uhm....none"
You can't GIVE them accessories with that (except for the ones that come with the phone in the box), but you can certainly SELL them accessories that go with that phone.
Re: Dumb people being sold smartphones
NCW said:
Same applies to customers who call Collections after being told by Care that we could troubleshoot their phone.
:lol: Ah jeez, that's some damn dumb information from Care.
Probably just a newbie who transferred to the wrong number. It happens.
Verizon has nuts?
I was unaware that corporations were in possession of testicles. Are said testicles ensconced in a high security building at Verizon HQ?
Dumb people being sold smartphones
What chaps my hide are all the people who really shouldn't have smartphones who do.
I'm talking about people who have no idea what a browser is. People who think they're using Windows 98 on their PC. People who don't have PCs, who can't use the accompanying software to backup their contact info, then give the smartphone to their 13 year old twit kid, who then proceeds to lock the device because they think the locking pattern is a video ...
Think Nokia will turn to guerrilla warfare?
Maybe even bomb an Apple Store or two? Never can be too sure about them Finns.
Atty General: 'OMG, LOLZ, dis iz 2 hard, I quit'
A 'texting inquiry' sounds like people in the JD were taking depositions via SMS.
Capitalism IS greed
The desire for profit is the desire to make something out of nothing, not an even exchange.
I know I'll have to explain that last one....
I'm referring to the fact that whoever put a call center in El Salvador to service USA Spanish speaking customers was being stupid, because there are plenty of Spanish speakers in the USA already. However, the company thinks it's being brilliant by cutting a few cost corners and moving jobs offshore to El Salvador. Only now, those reps are calling the USA anyway.
So, huge waste of money.
My point - American jobs for Americans, to serve American customers, no matter ...
Re: Is this really necessary???!!!
Yeah, you're misunderstanding. I'm being facetious.
Or, maybe I'm being truthful. Maybe there are not more Spanish speakers in the US anymore.
You decide.
Re: Is this really necessary???!!!
Yeah, too bad nobody in the US speaks Spanish anymore. :roll:
And eventually, we'll have 1TB MicroSD cards...
And then 2TB, 3TB, 4TB, 5TB, and so on...
Don't say it can't happen. It can.
Phones will eventually be embedded in our brains, and we'll connect and disconnect simply by pulling down on our earlobes. The microphone would be embedded in the corner of our mouths.
*yank on the right ear* "Hello? No, I'm sorry, this is not Domino's." *yank on the left ear* *click*
Re: I would like to know
BoredatSprint said:
Indians basically, or people with Indian accents. Common last name is Patel, and they never really understand what you're trying to explain to them because of the language barrier.
Actually, given that India (and what is now Pakistan) used to be ruled by the British, the English language is actually pretty common amongst most educated people from there. Only people from the poorer classes are unlikely to have much ability with English. This is not to say, of ...
Re: I would like to know
Owenu said:
who are you refering to as "Patels." Is this a racial slur? /;|
You have to ask?
I don't think it's so much INTENDED as a slur (and I guess there could be some room for argument as to whether or not the slur is racial or ethnic, or both), rather than a sort of catch-all generalized term for a South Asian family (sorta like how "the Joneses" might refer to an average American family), but perhaps I'm being ...
Customers crying because their service is off
Please.
I get this customer today, she says she's disabled and lives 25 miles from the nearest town (gee, that was a good idea, huh, move out to the middle of nowhere and you're disabled; brilliant idea that one), she's got a past due balance and has a small amt that's 61-90 past due as well, and her service is cut off, and she's crying boo-hoo tears, begging to have her service restored.
Oh, and she has no money in ...
Re: Favorite Customer Interactions
That sounds a lot like the guy who called us recently and kept asking over and over again about the Motorola Quantico. I told him that, yes, it's coming out soon, but isn't available yet. This was just a few weeks ago. He kept repeating, OCD-style, "it comes out in 2010, right?" Just over and over and over again, kept repeating the same thing. I kept answering the same thing.
I eventually put him on hold and told him I'd ...
Re: This is a joke...right?
looch_himself said:
That was kinda my point :)
Maybe he could work in IT, where your job is to just go fix stuff, your boss does all the talking.
Yeah, but even in IT, whoever you provide service for is your "customer," even if they're just fellow employees of different departments.
Extrapolated, though, no matter what type of company he'd be in IT for, it has customers, too.
It's just been my experience in life and in business that if you don't care about ...
Re: Wow...
scottmbolt said:
Awesome! Another big, fat, rubberized, ancient Nextel iden device!
I am SURE they will sell a ton of these!
How exactly is a brand new phone "ancient"?
Do you not understand what "military spec" means?
Do you think the only people with a need for a cell phone are people with soft hands who delicately handle fragile phones as though they were Swarovski crystals? If so, think again.
There will always be a need for rugged, military-spec phones. ALWAYS.
Re: So today...
:lol: :lol: :lol:
Re: This is a joke...right?
looch_himself said:
Ok, here you go.
Go ahead and call me conniving, I couldn't care less, just like I don't care about my employer's customers.
Your customers ARE your job. Don't care about them? Move along to a different industry.
Exactly. One of those customer-less industries, like....uhm.... like...uhhhhh..... well, like..... uhhhhhhhhhhhhhh.....
OK, what's an industry that has no customers, where nothing is either bought or sold?
Re: This is a joke...right?
looch_himself said:
We're idiots because we called you out on intentionally misleading your customer? Bull. You're the idiot looking for sympathy on the internet. I like how it took you 4 hours to say "I normally do anyway". If that were the case, why didn't you do it this time? Simple; you thought you saw a customer that you could take advantage of, a "patel" as you so politely put it, and you went for ...
Re: This is a joke...right?
Ultimately it comes down to the principle of the thing.
You're either an honest, upright, direct, and straightforward salesperson.... or you're a sneaky, conniving, say-anything-to-get-a-sale salesperson who doesn't give a damn about the people who put money in your pocket.
If you don't care about your employer's customers, then trust me, neither does your employer when it comes to your need to put food on the table.
If that's the case, you might as well be a drug dealer. Profit margin's higher.
How many names does he have?
Seems every time you mention the President, you respell his name.
It's funny to watch, though. :lol:
I'm waiting for "Balack Madonna."
No, you weren't.
You were just doing your job within the parameters you're required to do them.
Now granted, we can't hear your TONE, so, that may have been a bit different. You know whether your tone was rude or could have been taken as rude or not, we don't.
But on the surface, no, you weren't rude.
Re: This is a joke...right?
You shouldn't have used the term "VIRTUALLY" unlimited. People don't hear "virtually." They hear "unlimited." You should know that people hear what they want to hear, not the truth.
Don't make that mistake again. If it's 5000 minutes, say 5000 minutes. Not "virtually unlimited."
You got pwned, pal.
Re: Wow
If this is your idea of an rebuttal, you might want to brush up on your debating skills. You're essentially agreeing with me, but going out of your way to assert your own particular judgment of the man.
Fact: nobody really gives a damn what you see the President as.
Re: Wow
Azeron said:
Obama is black AND white.Technically, he's multiracial.
http://en.wikipedia.org/wiki/ Multiracial_American
But, he self-identifies as African American.
in Dreams from My Father writing that he had resolved to “never emulate white men and brown men whose fates didn't speak to my own. It was into my father’s image, the black man, son of Africa, that I’d packed all the attributes I sought in myself, the attributes of Martin and Malcolm, DuBois and Mandela.â€Â
Re: Yeah, Verizon, explain it better!
No, I'm talking about Congress.
Re: It Would Be Nice...
Menno said:
If the company was pulling a bait and switch (such as changing the ETF after the contract was signed) then YES the government should get involved,
Wait. Why? You already said the government shouldn't be involved. You can't pick and choose when or how the government's going to be involved. If it's not the government's job to protect consumers, it's not the government's job to protect consumers, PERIOD. Not "it's their job to protect consumers if the corporations pull ...
Re: It Would Be Nice...
I think you're talking specifics. I'm talking in broad generalities.
Anyway....
Re: Chargebacks
USCCVA said:
I have heard that other companies do this to their employees and agents too but USCC will take out money from an employees paycheck if after 3 months a customer does not pay their bill. I just don't understand how this is legal. I understand that it is the sales agents responsibility to set up a new customer with a plan and a phone that will meet their needs but is it the sales agents responsibility to act ...
Re: I swear...
:lol:
Re: GOOGLE IS ILLUMINATI
You can't even stay in bed at home, because they read your thoughts.
They're EVERYWHERE, and they walk between the raindrops.
Re: It Would Be Nice...
Actually, if it's not the government's job to protect consumers from rapacious corporations, is it the government's job to protect rapacious corporations from angry consumers armed with, say, assault weapons and/or explosives, who are tired of being used and abused by those corporations, and see no other way to seek justice than through violence?
Cuz, y'know, take the government out of the equation, and we consumers can fight our own battles against the corporations in whatever way gets us satisfaction, ...
Re: It Would Be Nice...
Yeah, but you're not paying so much for speed as you are for convenience. It's the same reason that prices at convenience stores are so high for the same items you can get for a lot less at supermarkets. The convenience factor. Those $30 data plans are pretty much $15 for speed, $15 for convenience. Or, $5 for speed, $25 for convenience. However you might like to configure them.
Not that I agree with this sort of mentality, just trying ...
Re: It Would Be Nice...
Jayshmay said:
I'm curious, are there ?ANY? real consumers on Phone Scoop, or are all of you brainwashed, soldiers of corporations?!!!!!???
I'm a real consumer.
And I think what Verizon's doing, while it might make some level of sense from a business standpoint, really sucks from a consumer standpoint, and I think it will come back to bite them in the butt.
Especially since smartphones are going to become more and more ubiquitous anyway, and the prices will drop. Now that some carriers ...
Re: GOOGLE IS ILLUMINATI
You think that Google being the Illuminati and the Anti-Christ is a cool, useful feature?
So let's say you find out what places to eat are near you while you're on the bus. Is it worth your soul to find out that info? You can't lean over to another bus rider and ask "Say, any good places to eat around here?"?
Yeah, Verizon, explain it better!
Explain it so that even a 5 year old can understand.
You know, because that's who works for us in Washington. Five year olds. :lol:
Re: Dirty Butt/Boob Money
I love the title of this thread. Sounds like something you'd shout out at a club.
"Dirty Butt Boob Money! Dirty Butt Boob Money!"
Is it me, or does 'Lenovo' sound a lot like 'Sununu'?
John SU-NU-NU has a LE-NO-VO.
Say it with pursed lips, like you're sucking on a lemon. Sounds funnier.
SU-NEW-NEW. LE-NEW-VEW.
In Japan, they pronounce it 'Renobo.' Which makes it sound like a cross between Renault and Volvo.
Hey, I just ended my shift and my brain is fried and there's no air circulating in this stuffy building, sue me.
Lephone, which matches with Le Shoe
Remember Le Shoe from SNL back in the 70s? (You kids can see it on DVD.) This goes with Le Shoe.
Le Phone matches with Le Shoe, and then you can Le Walk to your Le Car and drive over Le Phone and stand on it with Le Shoe.
In other words, this sounds like a great big steaming pile of Le Crap.
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