User: CustomersAreRubbish
These are the most recent forum messages posted by CustomersAreRubbish:
Re: Two weeks :-D
Thanks :-D
My first duty will be to take a picture with my feet on my desk, a webpage online, and playing with my cell phone ;)
Re: To all of you out there that want to bash store reps...
Finally, a store rep comes on, says that a few are problem children, DOESN'T BLAME ANYONE ELSE and says let's work together.
You, sir, are a gentleman and a scholar :)
Re: I'm Touched!
I usually don't get time to respond to everything I read ;)
But, yes, I enjoy your posts, and those of many others, even the trolls! :)
Two weeks :-D
I just put in my two week notice today (but effective for yesterday). My last day will be on Friday, July 16.
Been a pleasure reading all of you here in Shop Talk, since the second I say anything in the Lounge, I get jumped on like the last available offer in sales hell. :)
Kudos and thanks to my faves, both online and off: ACSer4Sprint, ochne, retrocool, ecycled, this_troper, amarantamin, rainbow_metals, sprintchickwv, and so many more that I'm forgetting.
Moving on ...
Re: is it just me or have people lost their minds today?
More people are losing their minds daily from my perspective.
The calls have gotten worse and worse and worse. And it's not just me or my apathy talking.
Today, for example, is the first time I had someone that had a technical issue that refused to be transferred to tech. Then wanted a supervisor but refused to be transferred to one. Then wanted to cancel but refused to be transferred to acount services. Then claimed they'd sue us, but didn't want ...
Re: Stupid people
WHY'S MAH FOXFIRE NOT WORKIN'?!
Re: It's about God, yo!
Being a hardcore Atheist I used to hate this. Just their way of really wishing me a good day/life so I don't complain anymore. Plus, there's no god (to me at least) anyway so nothing weird about saying "Bless you as well" or something.
Might want to check that article
"The MiFi will cost $149 with no contract required" ... "but Sprint offers no such device"
Really? I found two of them.
http://shop.sprint.com/NASApp/online store/en/Action/DisplayPhones?phoneSKU=SWW801 3G4G
http://shop.sprint.com/NASApp/onlines tore/en/Action/DisplayPhones?phoneSKU=NV2200W FDO
Re: Unsure Subject
Simple, he wanted to use his phone, till it got lost, now it's a problem :)
Re: just thought i'd post
The delivery moose went missing in the Yukon, hence the lack of new messages.
Re: Canada AKA
Canada - the 51st state!
(Just ask my customers, the ones that want to know why it's 20c a minute to call there)
Re: I hate store reps!!!!
ACSer4Sprint, please hire me into whatever department you're ending up in ^_^
Re: Sprint HTC EVO extra $10/month charge
I know the standard answer is to throw out the hardware features of the phone, and how it's not a 4G charge... and the reality is that neither of those answers are going to suffice for techncially savvy people that know most of the phone's features will still work without a Sprint account.
This is my speculation.
The Evo is the first 3G and 4G phone. Everyone here knows that. Everyone also knows 4G isn't everywhere yet. I think the $10 ...
Re: How Far Is Too Far?
I'd ask if we can let her out of her contract and give her 30 days to find another carrier.
http://www.timetemperature.com/cg i-bin/weather/weather.cgi?forecast=zandh&pand s=scranton%2C+pa
Also, 77 degrees ain't hot.
Re: un-helpful help desk
Happens to me a lot. Demand at the start that you get a name. If you don't get one, place them on hold and call again -- hoping that they're not the only one on helpdesk. If we have to identify, they have to identify.
Re: words i hate the most...
"Cut-on" (semantically impossible)
"Textses" (WAT)
"Foxfire" (unless referring to Foxfire books)
"Beep-beep" (unless referring to the Road Runner)
"Reimburse" (usually followed by an avalance of bullshit)
Re: These customers are f'in' belligerent!
This is why I'm having shirts printed with the slogan "Professional Phone To Google Interface"
Answering my own break time question
From a blog that I dont have the URL for. Was the first result when I googled for oregon break
I work at a restaurant in McMinnville Oregon and there seems to be some conflict between employees and managment concerning break times that are required by law. Management tells many that they are not allowed a break at all until they have worked five or six hours. I was under the impression that there is a required break time of ...
Re: Quick question, fellow American call center workers
I think Oregon law's pretty clear on it. They also tried to not give me a break because I worked 3h 57m one day. Oregon law is pretty clear that you get some sort of break for every 2h 1m you work.
Quick question, fellow American call center workers
If you have to use break to use the bathroom during the first part of your day, and then use your scheduled break, is your supervisor allowed to tell you that for the last 5.5 hours of your shift you only have 1 minute and 40 seconds of break?
Pretty sure it's an OSHA violation but that's just me.
Re: i1 wtf?
Boost and SouthernLinc have it now. If you really, really need an i1 -- and why -- Zod why would you -- it's been available since early June.
Re: OK PEOPLE THIS IS WHY THERE IS A 10.00 CHARGE ON THE EVO
Are you sure that you didn't get this account messed up? I would be less shocked if it came from a user called BoostTechSupport and followed every paragraph with a "... dawg!"
First, the company line is that it's not a 4G charge, so you are correct there.
Second, there's no phone on any all-you-can-eat Sprint data price plan that caps data at 5gb/mo (aircards and embedded devices, obviously, are another story). Not a good excuse for the Evo $10 fee.
Third, ...
Tiered only pricing for LTE?
Hmm. I don't have a 3G card because of metered pricing.
Guess why I won't be buying a Verizon 4G card... EVER.
Re: Portland ACS, this is not right.
All ACS centers, or all Sprint centers?
And please tell me Sprint said it. Please please please! We're so hung up on the notion of playing in Sprint's sandbox & rules that it'd be gold if they were the ones that sent it :-D
Re: Portland ACS, this is not right.
BAMP!
I agree. This policy stinks to high heaven.
Why do customers ask a question...
Only to cut me off 2 syllables into answering to deliver another 5 minute diatribe, rinse and repeat until they finally ask for a sup?
The rules, folks: you talk, I stop. I've got no control over it.
Silly complainers
Phase 1: Claim deafness
Phase 2: http://www.sprintrelaystore.com/
Phase 3: Get EVO
Phase 4: Install Skype
Phase 5: ???
Phast 6: PROFIT
Re: The Stasi didn't go away, they just moved to call centers.
I want to be at your call center. Mine's crap.
Re: The Stasi didn't go away, they just moved to call centers.
Just reminds me that all I can expect from these bozos is the least that the law requires and even that's subject to change.
Re: Here's the value of the Evo plan...
I'll be happier when someone roots the phone and installs their own mobile hotspot for $0/mo extra. :)
Re: 'Nobody told me I had to disconnect my data card to avoid overages'
Yeah, I once left my car running. I want a credit from Shell because I didn't know my car used gas if I left it idling.
Re: The Stasi didn't go away, they just moved to call centers.
If you've recently enjoyed Denny's deserts with a co-worker, you probably do.
Re: The Stasi didn't go away, they just moved to call centers.
Hi there, I know where you're at, not the same place I'm at.
I did grow up about 20 minutes south of you though :)
Re: The Stasi didn't go away, they just moved to call centers.
It gets Pretty Windy over here. Might be the same one. If it only takes 10 minutes to drive to Washington State we're at the same place :)
Re: The Stasi didn't go away, they just moved to call centers.
If you're in Oregon and doing a certain CDMA+IDEN carrier, we very well may be in the same place. Depends on if you're on the coast or on the Gorge.
The Stasi didn't go away, they just moved to call centers.
So we just had a guy taking pictures of people's desks that had food or beverage on it. Apparently it'll be used to write people up.
Freaking disgusting.
If you treat your employees like this, what does that say about you as an employer? Do you feel any shame packing a DSLR around and taking pictures of people working?
So sick of this place.
Re: Bathroom Break
Are you in the States?
They can't deny you access to the toilet. Ever. If I wasn't at my hellhole of a call center I'd pull the federal statutes on that. Double bonus if you have Crohn's.
Contributing to dumb customers
Call comes in (I hate it when that happens), lady goes off about how she's in roaming and wants out. I ask what kind of phone she has. She says it's a 'Sprint, what's that called, a cordless phone!
(facepalm)
Pull up the account, it's an ancient $39.99 plan local only with 400 minutes and roaming at 69 cents a minute.
Offered to move her to Talk 450, which is the same price, more minutes (50), M2M and no roaming charges... since ...
Sweet!
Now I can live my dream of driving a van around with an inverter and a Cisco with a GSM WIC to get online when wardriving fails :-P
Re the TMO part...
I'm on one of the TMO plans without a contract (Even More Plus). I buy my phones used and save $20 a month on unlimited, I do still pay tax on that by the way.
And think of it this way. No contract, I'm completely free to come and go as I please. With Flexpay, if I buy my phones used, so I get about the same price as a new phone on contract as well. I don't have a ...
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