User: AVS06
These are the most recent forum messages posted by AVS06:
Re: Correct me if im wrong...
last think i heard that the buy out was cancelled. the German goverment didnt approve it..
Re: Nextel Direct Connect
i use it everyday at work. i have to call co workers in Canada, Mexico, and Argentina
Re: PHONE NUMBER
yes you can, if you have CDMA you call sprint ask them to Dummy your phone to a iden device, unint a IMEI and then call boost (with a boost phone in hand) and then request a migration. we do it all the time
Re: Rio Rancho
was the spanish dept. closed this weekend? and thats what i was told by my Sup....
Re: Rio Rancho
i heard that they are closed on weekends now, but they might close it all down because save rate is one of the lowest in the company, but who knows
Re: Employees of sprint..
are you in rio rancho?
Re: PHONE WAS STOLEN
no call sprint 1st and they will add blocks to make sure that you wont have any overages if someone finds the phone and downloads like crazy!
Re: new phone releases
any word on the 8350i? :?
Re: ? for the Sprint faithful
you have 45 days from cancellation date to resume your service, you will be able to go back on to you original agreement as well, for ex if you were out of contract you can reopen with no new agreement.
Re: i dont think so
they wont do it......they will most likely send out another phone or something or advise you to go get it checked
Re: port a number
yea... talk with you call center director...i thinks is name is gayle if im not mistaken....and are you with cdma or iden?
Re: port a number
well.... i get what you are saying but we in Temple were told to credit the etf if the customer ported out within the last 30 days and if he already was sent a bill for the last bill cycle..... this was from upper management, (call center director)
Re: who???
yea but i dotn think itwoek any more bc we have new way to suspend the customer but with socs
Re: who???
no i seen in more than 7 diff accounts. 2 linse line (a) is main line and user "lost" phone and line (b) is the second line... when the suspension code is on main line the account is not being charged this making line (b) on a plan that second line free, so the customer will not pay for the full plan but get the features for ex 1500 min unl text and ext depending on what pp i ...
Re: port a number
what site are in? and sorry your wrong, you might want to ask your sup. this has been verified by sups, managers, my call center director and our fraud department. because the customer pays in advance we can not charge the customer and etf when he as paid for his last month, but the customer will not get any credit if he ports before his bill cycle
Re: who???
i might of found a way to get service really cheap..... but sprint might be on to this
Re: who???
do you know how the lost and stolen suspention work? bc thats where i might have found it
Re: hybrids back!!!!
whats that last part, "IF YOU HAVE DC ON iDEN AND DO NOT WISH TO CHANGE YOUR # FOR DC SERVICE......DO NOT EVEN ACTIVATE ONE OF THESE DEVICES ON YOUR LINE. YOU WILL LOSE YOUR DC #." thats not true you must not be dong it right..... bc i swap these phone 4-7 times a day
who???
who here has the most knowlage on csm and how sprints systems work? i might of found a loop hole..... but not to sure /;|
Re: hybrids back!!!!
i sure hope they will, and i think that the whole dcs phones were not as good as they thought...... :? plus we had too many issues with the customers that traveled international.... i must have canceled line 30 customers bc of the hybrids.
Re: port a number
no problem and its a sir.... :). if the customer is ever charged just call retentions and have them put that in kms
Re: port a number
put in kms ETF ADJUSTMENT-
If a customer is canceling during the last month of the subscriber agreement being fulffilled, the customer is not responsible for the ETF.
Customers are to pay for service in advance and this is why Sprint allows for cancellation without penalty.
For example, if service is cancelled on 6/10 and the subscriber agreement end date is 6/20, the customer will not be responsible for the ETF.
Transfer the call to Account Services for ...
Re: port a number
a corp. site in temple
Re: port a number
kms i work in cancellations.....
Re: port a number
wrong, a customer can port out with in the last 30 days of agreement end date and will not be charged etf.
hybrids back!!!!
new shipment of ic 902s and ic602 in the system.... what what i was told that the phones were discontinued.... /;| /;|
Re: Curve 8330
but the new iden curve will have wifi....
Re: telesales and care
i use to work in a retail store and i miss the experience..... :cry: i just switched to a call center bc it pays better and we aways have unl ot
Re: telesales and care
thats nothing I'm tech support, care, telasales, Finance and retentions
Re: indiana reps
oh they probably gave the job to yall.... and made more room for account services....
new phone prices
i576 -69.99 for business customers
touch pro 299.99 after 100.00 mir
rant 49.99 after 50 mir
highnote 99.99 after 50 mir
loyus 149.99 not sure if there is a mir or not
i dont have the price for the new iden curve but it will be out soon
Re: indiana reps
oh bc im in a Texas site where they are converting clc to account services, are you third party or corp. call center?
Re: ATT PTT
ok then. i have nextel right now but where im about to go there is no nextel (for now) and i was tring to find out way to lower international costs
Re: ATT PTT
i beleave that telcel ( Mexico provider ) uses the 800 megahertz and 1900 megahertz radio spectrum
Re: ATT PTT
ok here is another question, if the ptt works via voice can i take for ex curve to Mexico and use the ptt unl with the unl ptt service? /;|
ATT PTT
how does it work? what part of data does it go through voice or data?
vzw ptt?
how does it work via data?
Re: VZW to Houston Area & SE TX users:
does VZW have there cows out? or something like that?
Re: indiana reps
i heard that they are closing clc and converting reps to Account Services
Re: i877
when i get another account i check all the codes...
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