User: Below.Me
These are the most recent forum messages posted by Below.Me:
Re: How about $200 off on a 64gb.
This is just a trade in promo. You trade your phone in and get a gift card for $200 when you purchase ANY iphone 6. The 5s will trade in at $300
The Verizon store can transfer some of your content from phone to phone. Do an icloud backup or itunes backup before purchasing your new phone for an easier transition between devices.
Re: Torn on decision...
The extra line trick doesn't really work anymore.
If you upgrade a basic phone to a smart phone and change it back to basic, the data is contracted on that line for 2 years.
You still keep unlimited data on the line you move the equipment to but there is now an additional data plan on the other line.
This started at end of August.
Re: Torn on decision...
I am sorry you had a bad experience at the Verizon Store.
You can go to www.verizonwirelesssurvey.com and submit feedback on the location. If that was my store I would want to know about that experience.
It is true that we just had some sales end but the treatment was unprofessional. I am not sure if you were at a corporate store or indirect location. At my store if I don't have someone upfront ...
Re: Torn on decision...
You can upgrade with a 2 year contract and get the max plan which gives you 6 gigs of data. You do not have to sign up on edge.
As for a warranty replacement the rep will trouble shoot some stuff. Probably perform a hard reset and then try to replicate a problem. Then they have to call into a tech support number for additional trouble shooting before they authorize a replacement.
Re: how early can you upgrade?
In rare circumstances you might be able to find someone offer you an early upgrade. That will not get you the 50% off promo.
The phone will only ring up 50% off with an eligible upgrade not a manager over ride.
They only way to get the 50% off would be to have someone change upgrade date. Managers in stores can only get them changed due to documented system errors or incorrect ...
Re: verizon employees
I love lamp.
Re: Extended warranty vs Insurance
Some of the info is correct and some is wrong.
When a customer comes into my store with a iPhone that is having charging issues there are signs we look for. First we look at the charging port and are if there is any signs of corrosion or damage to the ports. There is a liquid damage indicator under the charging port too. It should be white. If there is any green corrosion or the indicator is red, ...
Re: I'm being stalked by Verizon
Since the upgrade fee started last year, I have never seen the fee waived without very specific system issues. I have seen people upset, scream, yell , and even cry because they could not get around them. I have seen people get demoted and fired for discounting the fee. You will be hard pressed to find anyone who will even think about it.
If you go to a corporate store there is no way it will ...
Re: I'm being stalked by Verizon
Nope.
When you go to Best Buy, the upgrade fee will be applied to your next bill.
The only way to avoid it is to buy a phone full retail if you are on a consumer account.
Business accounts with 5 or more lines with a signed major account agreement have the fees waived.
Re: ne2, cotracts, and alternate upgrades
I think that all these changes are a sign that VZ is going to try and buyout Vodafone. The money to do that needs to come from somewhere. Reducing phone subsidies and increasing profit per line by extending upgrade dates on contracts seems like a good way to get the billions needed for a buyout.
Re: Verizon Took of my unlimited data but is fixing it.
So there was a device change.
What device did you change from?
What device did you change to?
Where did you get the device from?
The data features are the same for 3G and 4G phones. 4G phones have an additional provisioning feature.
In regards to the 4g tethering, I assume you are talking about the $30 unlimited tethering. There is no 3G equivalent.
You do not need to pay for a mobile hotspot feature on a 4G device. There ...
Re: Verizon Took of my unlimited data but is fixing it.
I want to start by saying I am sorry you lost your unlimited data feature.
These features do not spontaneously change or drop off accounts without some sort of change made to the account either by an account owner or account manager. I have seen many people try to fight this and very few of them succeed.
Have you authorized anyone on the account as an account manager?
Did they give you a reason why your inactive ...
Re: Any idea when Verizon is going to start deploying LTE-A?
When I attended the quarter employee meeting in February, the director of network operations was in attendance and taking questions. He was asked about LTE-A and he said there are no plans for deployment in the immediate future
He stated the next big focus for the network is going to be VoLTE.
Re: Any idea when Verizon is going to start deploying LTE-A?
Verizon has not finished the complete build out of regular LTE.
There are no plans of upgrading to LTE-A in the immediate future.
Re: Galaxy S4 Release
sparker781 said:
How do you get grandfathered in to Unlimited Data?
Time travel.
No one is "grandfathered" anymore. You keep unlimited data until you buy a phone with a contract. Then you have to change.
If you buy a full retail phone or buy a phone from eBay you can activate it and keep unlimited data.......for now.
Re: Galaxy S4 Release
sparker781 said:
I am but people keep telling me I can't keep it....How do I keep the unlimited data? or find out if I'm grandfathered in?
It has been stated many times that that only way to keep the unlimited data feature is to purchase a phone at full retail price or buy a used device on ebay, craigslist or anywhere on line that will not renew your contract. There is no more "grandfathered in" in regards to ...
Re: Grandfathered Unlimited Data
Buy a phone at full retail price and you get to keep your unlimited data.
Buy a phone on eBay or other source without a contract renewal and you get to keep your unlimited data.
Re: Billing issues on data overages
Call customer service or go to a store.
Re: "they don't know about releases until 24 hours beforehand"
Being a manager in a corporate retail store, I understand the frustration. I really do not know what kind of inventory levels I am getting until a few days before and when I find out we never give specific numbers to people asking.
As the not knowing part, verizon has been holding press conferences to announce the new devices. It was at least 1 day from the announcement of the device before I could find anything ...
Re: New iPhone 4S
Some of the stock I have received in my location has come preloaded to iOS 6 out of the box.
Re: $80.00 prepaid smartphone plan
You can bring an iPhone 4 or 4s and activate it on the $80 prepay with unlimited messaging, calling and 1 gigabyte of data.
Check your coverage area. Roaming is extra on prepaid plans.
Re: Verizon's new pricing plans
The feature for the data plan will add to America's choice plans. I did this once already. If you ever change your voice plan you will have to move to share everything.
Re: Sounds like
The data widget measures data on individual devices and can not work as is with the share everything plans coming out tomorrow. You can still have a shortcut that takes you to my verizon mobile and you can see te data usage for the account.
And all people are your account are automatically enrolled in the notification system when the account hits 50%, 75%, 90% and 100% Of the shared data plan.
Verizon has built the system ...
Re: Own sim card?
According to Verizon's policy, they will unlock the device if you have been a customer in good standing for longer than 6 months.
This can not be done at any store. You need to call the global support team and they will help you over the phone. You can call customer care , 800-922-0204, and they will transfer you or I found this number on VZW's website (908) 559-4899.
Re: What about when buying from Amazon?. . .
If you upgrade on amazon it will still charge the upgrade fee and it will show on the bill instead of being paid directly with the phone purchase. It shows up as an upgrade fee like an activation fee shows up on the bill for new lines.
If you buy at a verizon store, on their website, or over the phone the fee is added to the upfront cost.
Re: What about when buying from Amazon?. . .
All sales channels will charge the fee it is just a point of where. If you go to a national retailer, 3rd party website like amazon, or some indirect stores the fee will be applied to your bill in a similar fashion as an activation fee. When you go to a direct vzw source the fee will be collected up front.
Re: Wow
If you purchase at a national retailer or an indirect location, the $30 upgrade fee will apply to your bill. If you go to a Verizon Store, telesales, or website the fee will be collected when you pay for the phone.
Re: Contract question...
If you supply your own phone you do not have to sign a contract. The phone just has to be one that verizon sold at some point. Old Alltel equipment can no longer be activated.
There has to be a reason.
People are not jerks by default. What was the situation that that you had a bad experience with the verizon rep?
Re: non liability line transfer
You can keep the unlimited data feature with an aol
From infomanager
Assumption of Liability policy has been clarified; customers completing an AOL are:
Requires to change to a current price plan, but
Are not required to move to current feature pricing; old features will typically follow provided the equipment remains the same.
As long as the rep processing then assumption does not try to change the device you can keep unlimited data.
Re: I have an Alltel Plan on Verizon......
Alltel plans are still up in the air.
I have never seen an Alltel unlimited data feature for $10. are you on a smartpack plan?
Re: Lose unlimited if yous witch from 3G to 4G
That is incorrect.
You will be able to keep unlimited data when switching from 3G to 4G.
Currently there is a feature that gets you unlimited data for 3G. In the system that billing feature is called "email and web for smartphone". This feature auto adds additional features to allow access to the 3G system. They are added as $0 features to your account similar to the way caller id and voicemail are added to give you access for ...
Re: Unlimited Data Plan Grandather? I took the plunge finally yesterday.
I am sorry that you got a lot of conflicting in formation about the new data plans that are coming. I will try and clear some of it up for you.
1. Now that you have unlimited data, you will keep unlimited data as long as you keep a smartphone active on your number. Moving from a droid to blackberry, 3G to 4G will not change you off the unlimited plan
2. Droid Bionic by Moto rumors- I ...
Re: Future of Corporate Data Plan
There are 3 tiers to the new data pricing. The only tier that does not include corporate email access is the lowest tier. To get access to corporate email, there is an additional $15 charge.
The lowest price tier would still be 44.99 for you since you need access to the Good server.
It will not save you any money moving, and everyone is grandfathered on their unlimited data plan. You can upgrade you device. Move 3G ...
Re: Unlimited Data Plan Grandather?
It would make no sense to get rid of unlimited if you already have it.
The minimum data plan is still 29.99 for 2GB of data usage. There is not a lower plan that will work on any smartphone.
These new plans really are only going to effect NEW lines of service,
Re: Where are you getting this information?
I got this information from a webinar that are being held all week for direct retail management employees and indirect account managers in my area.
Online training, qrg's and other resources will be distributed out later this week once all the management have been educated on the new changes.
Re: Where are you getting this information?
The actual feature code for the data plan charge is the same for all non blackberry phones. There are different provision codes that attach with it if it is a 3G or 4g phone. 4G phones add a feature called dynamic ip at $0 to enable access to the 4G LTE system.
Starting later this month, all data features are being converted to a standardized code. This will eliminate the need to change the data plan ...
Re: Unlimited Data Plan Grandather?
Customers that already have an unlimited data plan on a smart phone, or sign up for one by the end of night on July 6th, will be grandfathered and keep the feature.
You can move between blackberry and droid, 3G to 4G, forward and backward and keep unlimited data. As long as the move is smart phone to smart phone.
The only system changes that will change this feature and drop it off would be moving from a ...
Re: Well I'm locked in with an unlimited 4G plan...
Incorrect.
If you have the unlimited feature and upgrade to another 3G or 4G device you get to keep your unlimited data.
The only time you will lose the unlimited feature is if you change your device to a non smart phone. When the feature falls off the account it can nor be added back.
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