User: arsimckhoi
These are the most recent forum messages posted by arsimckhoi:
Re: Need replies quick...
samsung moment i got it and love the heck out of it
Re: My thoughts on sprint
ten bucks says he listens to the flobots!
Re: This is retarded...
intended for geeksarebest...
damn posting screens and user errors!
Re: This is retarded...
I really don't know what to say to your statement. I was hoping for more along the lines of "Woo Hoo! I get a free bluetooth or one time service credit of $50." Instead of just lashing out at a company that services 80 million customers or so ever think to ask why they have an etf still? Let's get rid of the etf and have the customer slowly pay us back for the phone. ...
Re: I need some Sprint advice...
the hero is really awesome... but they'll probably have 3 or 4 new phones by then so hold off until then
Re: Is Sprint really that bad???
been with them for 5 years... have had to call in a handful of times (keep in mind I pay my bill on time and everyone I talk to that has switched from sprint was always behind on the bill and was trying to bluff retention into giving them something for nothing) my issues have always gotten resolved.
my only concern is that when ever i ask for something non bill related Im never convinced they know what's going on ...
I like but then again...
I like the fact they got rid of that annoying trackball...
don't like the fact that when I first saw it I thought about it being a palm model before RIM... i dunno am i alone on that
definitely cool that sprint is bringing the smart phones and higher end devices
Re: Qchat
not killing it off... from what i've gathered sprint will be the high end data phones and nextel will carry the basic phones with ptt... "Qchat" never existed it simply was the sprint phones with nextel direct connect built in like the sanyo pro 700 or renegade
Re: OMG!!! I hope someone will know the answers to my ?'s
anyone else want to field this one? your model of phone does not dictate the coverage... your provider sets up the cell towers and the location of said towers dictates your coverage.
go here:
http://coverage.sprint.com/IMPACT.js p?language=EN
type in your address and zipcode or what have you and
i apologize in advance if it turns out sprint is not the best match for you
if you are in coverage area (3g mind you not roaming or standard wireless service like I think your phone ...
Re: Were are the Qchat phones on Sprint.com
there is no qchat what you need to look at are nextel direct connect phones on sprint network like the sanyo 700 and 200 pro series
Re: sprint coverage
here's the deal...
They would work if they had a roaming agreement if your in a roaming area your covered for roaming
Every minute in roaming with exception of night and weekend minutes counts as anytime minute for some reason it does not count mobile to mobile (even if it's nationwide all cell phone plan)
It costs a ton of money to use roaming so sprint will let you know you are violating terms of agreement, which technically you are,
it costs a ...
Re: 4G REQUIRES NEW PHONES FOR SERVICE ON SPRINT
if your phone is 4g then it will take it... problem is we do not have any 4g phones yet 4g devices yes but no phones... manager was telling the truth as was Kayslay
Re: SPRINTPCS MAIL STILL WORKS
and when I leave words out on posts *..it when professionals...*
Re: SPRINTPCS MAIL STILL WORKS
am I the only one that caught what he said wrong? It's not dec 2009 yet!
I also hate it professional athletes say "We need to turn our performance around 360 degree's..."
Re: 1.25 million customers with long-term contracts GONE!!
wow... wonder who you prefer as a carrier... let me guess... cricket!
Re: 1.25 million customers with long-term contracts GONE!!
okay while I agree that a loss is a loss my god a million customer difference in 3 months? how could that be bad?
let's assume it would take 2 boost customers to equal 1 post paid unl sprint plan
2 boost customers can change devices whenever
1 post paid has two wait at the minimum 12 months
so 764k is really more like 380k ish
so your still dropped your quarterly losses under a million an improvement that Dan promised ...
am I the only one...
that gets annoyed when someone on the internet says something "is fail" or "is failed" or says "epic fail" probably alone on that.
Re: i was fired from sprint.
Unfortunately this is a problem with retaining customers. When a representative follows the rules as far as telling the customer the truth (seldom what a customer wants to hear) it doesn't matter how nice or how well you put it that customer 9 out of 10 times doesn't like it. If they broke the rules on procedure to satisfy the customer they get dinged on quality so my ultimate attitude I had to develop to survive mentally ...
awesome accesory
http://www.gotwind.org/gotwind-orange-wind-ch arger.htm
Re: Just an observation
actually he stated in 3rd quarter report to expect similar losses and we did from sept to dec. now we are in feb (2 months after) and forward looking statement says to expect that number to decrease did you actually read it or did you just see what you wanted?
Just an observation
The company served 49.3 million customers at the end of 2008, compared to 53.8 million at the end of 2007. The credit quality of our customer base improved every quarter in 2008, and prime customers represent almost 84% of the post-paid base, compared to 79% a year ago
translation: we lost a lot of business in the subprime market but gained in the prime market.
...
Bad debt expense was at its lowest level since the Sprint Nextel merger in ...
Anyone noticed any improvements?
I just want to make an observation to focus on the positive, several actually...
1.) Sprint is selling 5 phones for free 12 months ago (guessing) they had one maybe two.
2.) Customer service has improved across the board granted however they still need to get better.
3.) Sprint Priemere standards were lowered so more people could upgrade sooner (very cool)
4.) Boost mobile is advertising unlimited talk $50 very competitive to other pay as you go.
Now I know that ...
Re: Also Considering Coming Over from Verizon
Well the way I see it is I have 5 lines and drop about $140/month, I've only had one bad experience and it was cleared up. the problem in the past with poor customer experience has a lot do with misconception by customers, things such as texts cost money that's why we have a plan for value and other things like if you pay your bill every month your bill will be the same every month as well ...
Re: Activation Fee's
why you no eat vegetable?
Re: "Mandatory charges" raising from .75 to .99
i had a custy try and use that but it says on the contract that we have that right ... we have to keep the network running and there's a cost associated with that sorry but I'm not going to waive etf over this...
I threatened legal action...
ah the whiny liberal mentality of the future cricket user
fun site
http://www.deadcellzones.com/
Re: grave injustice.... wirefly.com show go, not circuit city
damit I mean wirefly.com should go....not circuit city
grave injustice.... wirefly.com show go, not circuit city
'nuff said
Re: sprint reps please advise
if it's a sprint approved phone then it should come over and you pay the activation stuff and then you can start a plan w/o 2yr SA, certainly if someone does make you sign one you definitely have a good case to void their arguement.
Re: getting frustrated
have you contacted samsung? unfortunately w/sprint it takes a while for the average agent to figure out what to do when this happens... the rule is this
1) all phones have a factory warranty of 12 months covered by manufacturer (not sprint)
2) you have 30 days to sign up for total equipment insurance and if you don't (it's always offered at stores) then you are accepting liability of cost to replace the phone after the 1st 12 months for ...
Re: priceless idiotic customer
I would have just stood there and let the phone bounce of me and call security... or... stand there and let it go pass me shatter on the floor or wall behind me. I'm a jerk though
great article wanted to share
http://blog.laptopmag.com/xohm-wimax-in-balti more-speed-tests-with-xohm-expresscard
Re: UNappreciative customer
sounds like he used to be w/sprint ha! sorry about that... seriously though what's wrong w/people when you tell them they're bill is high because they don't pay and they still don't get it... that still drives me crazy
Re: sprint begans moving iden out of 800 mhz range
just realized how bad my english was in the title up top... please forgive me
sprint begans moving iden out of 800 mhz range
on 11/13 there is almost no disruption expected, if it occurs call in... just a heads up
when is sprint .,..
going to start really trying to point out that wimax is going to make these 3g services look like dial up? I just started looking at this technology and while it is extremely limited in market i am very impressed by its capabilities (9.2 Mb/s vs. evdo @ 1.5 Mb/s or so)
I could design a better marketing scheme once it rolls out then the NOW network they're trying to sell us (which is better than the last "Power ...
Re: sprint loses 1.3 million customers expects gains in 4th quarter
potential upsides:
churn lowers by almost a full percentage point for pda owners
csat has increased by %20 over a full year
they closed down 11 call centers (hope they were over seas)
from my personal experience i have experienced far less complaints from the customer regarding issues across the board.
finally
some decent free phone offers from sprint we have 3 phones up there now for nothing
Re: What is the big deal?
actually nobody in the industry will "lock you in" if you change your plan in or out of contract go ask the t mobile forum and see for your self
Re: Thanks To Sprint.
Your welcome and thanks for your business
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