Samsung Moment
Phone Scoop Review
Oct 27, 2009 by Eric M. Zeman
Samsung steps into the Android fray with its Moment. This bulky phone has a touch screen, real QWERTY keyboard and Wi-Fi. It earns passing marks on most fronts but we found a few low points, too. read review ›
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Average Ratings
Bad Phone
When this phone works and it is not that often it does a nice job for one of the 1st androids. Problem is this phone has lots of problems with dependability. Most people I talk with tell me they have had bad to poor luck with this phone holding up. Today i just received my 4th one with 3 1/2 months to go till I can get new phone. This new one might have to go back tomorrow because like no 3 the gps is not working. I will be talking with Sprint on this because i have lost 4 days waiting for my 4th phone because it could not charge and had to wait till my next phone came in. If Sprint wants to keep giving me these crummy phones till my contract says i could get a new one I will be leaving them to go to Verizon. If i cannot have a dependable phone to use than they are of no use to me. As far as a Samsung this is the 3rd model and all three were bad the last one was a instinct. I can tell you i bought my last Samsung. I will look at one of the htc evos or that new motorola.
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Needs Work, But A Solid Android Phone
I've owned this phone since May of 2010. It originally shipped with Android 1.6 and later, Sprint issued an update to Android 2.1 (Eclair).
This phone is a solid Android based phone but there are several caveats in getting it to perform "up to spec".
Since Sprint and Samsung have "end of lifed" this phone, you're only going to be able to get one refurbished or used very soon.
PROS: Slide out keyboard is a great addition, the AMOLED display is super bright and VERY easy on the eyes. The Android OS is showy on this phone, and using the Market and some of the phone's development forums, you can remove all of the Sprint "bloatware" and truly make a phone that is 100% yours.
CONS: There is a very real problem with this phone having major data "lock ups" which means that all of a sudden you have NO DATA at all and the phone gets stuck in "airplane mode"... no calling, no data, nothing. This requires rebooting. Sprint and Samsung have TRIED to issue a few updates over the air to address this MAJOR problem as is inhibits your ability to dial emergency numbers. So far a majority have seen the latest update fix the problem.
Another major issue is battery life. The only solution to a major battery drain (meaning charging every 4 hours or so with major phone data and voice use) is to find yourself a nice App killer in the market and use it OFTEN.
I've found that doing a little bit of Google searching has put me in touch with a few development communities that design "custom ROMs" for this phone. A custom ROM can turn this phone from the buggy and slightly unnerving out-of-box experience it is, into a phone that can do EXACTLY what you want it to do. (mind you, it can also void your warranty, but if the phone is EOL, who much cares?)
I'd recommend this phone if you're a constant TEXTER, or if you want an introduction to the Android platform. If you have the means, however.. consider an Epic. It is most likely worth the extra 10 bucks a month.
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The ui freezes
The OS and ui freezes and so it isn't reliable
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Absolutely terrible!!!
This phone is AWFUL! If you EVER think about buying it, don't do it!! I have had to replace my phone on four separate occasions because of loose charger ports, overheating issues, restarting randomly, slow response time, issues with my icons staying aligned, and other general madness.
Not only have they replaced it four times, but they have wiped my software clean 12 different times and replaced my battery 3 times. Every time they wipe the software, I have to start over from scratch with application downloading and setting my preferences.
It's a great phone when it works, but I've had this phone for 7 months and have already needed four replacements. After 3 trips to the Sprint store and 25 minutes on the phone with customer service, they are FINALLY switching me to another device because I am so entirely fed up with this one! Don't do it! Causes nothing but problems!!
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Disapointed, sorely...
1st forray into Sprint coverage/service in suburban New Orleans and the gulf coast.
PROS: Keyboard is laid out nice and smooth, and fairly easy to get the hang of after a day or so. I was coming from a Blackberry, Q, Droid 1 (VZW) so it took a little adjusting...
-Reception is fairly strong in most cases, not too many issues here.
CONS: BATTERY! This by far has had the worst battery life of any phone I've ever used. Granted, I know it comes with it being a Android device; but even with the backlight/screen timeout/task killer, I'd barely get 6-8 hrs a day before having to charge.
-The charging port also never wants to charge half the time. I did a warranty exchange which supposedly fixed it, but I suspect they sent back the exact same charger.
-Internet can be slightly sluggish.
-TOO much Sprint bloatware. I think this was a LARGE reason of the lag/battery, but none of this seems to be removable.
I am a VERY VERY heavy text/internet/call user and this phone was the 1st MAJOR MAJOR disappointment I'd had in almost 8 years of owning phones.
If going Android, it is WELL advised to look at something else. Especially if you value battery life over anything.
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high end sprint android 3g phone!
Pros: this phone has a beautiful display. The qwerty physical keyboard makes texting and web browsing a snap. The 3.2 mp camera takes rich photos and has a flash. The Google android market is simply amazing! I love the WiFi it is super fast.
Con. The battery life is not good. You will need an extra battery or a carcharger.
Other than the battery issue this is a super smart phone on the Sprint network.
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ii LOvE iT!
I already liked the phone before the software update, but now that I have the update...I simply love my phone. A car battery is suggested in you stay on your phone ALL DAY like I do! I have no complaints about the battery, because it's my fault!:] It's a great phone! But if anyone wants to buy me the HTC EVO...I would gladly let them! (lol)
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Its OK......
Pros: Android OS is great once its updated to the 2.1.
Camera is pretty good quality (and it has a FLASH!)
Full keyboard is nice to have if you text a lot.
Battery life is acceptable for the amount of things the phone can do.
Cons: I had 2 separate units have a complete software meltdown in a 2 week period.
Less than a week after I got my third the charger port started to fail. The Sprint store said it was a known issue and they let me switch to a HTC hero.
The lag when selecting apps or answering an incoming call is sometimes a ridiculous amount of time.
Only 3 homescreens
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the best phone i have ever used so far
Wow did samsung finally get something right for a long time I thought none of these manufacturers couldn't get anything right. Now I have used just about any phone out there and couldn't find one to fit my needs until now this as the best os I'm glad it got updated to 2.1 everything works good really like the keyboard I really don't care for touchscreens but this pne blows just about any touchscreeen phone out there in my opinion 3.2 megapixels perfect for takeing pictures when I feel like takeing them that is. I would recommend this phone to anyone that needs a mini computer like me so if ur the type of person that needs internet email and everything else u should really look into getting this phone.
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Great phone overall
After tons of researching I finally decided on the Samsung Moment. Really wanted a 4g phone but when I finally went to look at the Evo it was huge. Way too big of a unit for me. So reluctantly I "settled" for the Moment. Very happy with my decision so far. I love the fact it has a slide out qwerty keyboard although Im finding that I never use it because the virtual keyboard is awesome. The processor is fast with no lag that I have noticed yet. Data transfer is quick and the phone is very easy to use. The only negative I can see so far with this phone is that battery life could be a little better, but its manageable. Would I recommend this phone...Absolutely
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