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printed April 20, 2014
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User Review History

artist elaine's review of the Motorola Droid RAZR HD

original version, submitted Apr 19, 2013, 3:45 PM:

Undecided since mine is a problem!

I have had this phone for 2 1/2 months now and I love some features on it and was happy with the phone for the first 1 1/2 months. At that point, just sitting in my living room, the phone "fried" my SD card-completely destroyed it without being used at all and all data on it is unrecoverable. I now know this is a known problem with Android smart phones and not just Motorola, but no one seems to be willing to even acknowledge it, let alone fix it! Also, my touch screen is unresponsive about half the time-and works fine the rest. So now, I'm waiting to receive a replacement but they are currently unavailable and I can only hope that the new one will actually work since I'm under contract with this phone for almost 2 more years!

Pros: 1.Photos are much better than they were with my Motorola Droid X and as good as they are taken with my digital camera, so I'm happy with the camera.
2. Sound quality is as good or better than any cell phone I've owned.
3. Easy to use, looks good and is easy to hold on to.
4. Reasonable price.
5. Decent battery life.
6. Easy set-up.

Cons: 1. Verizon's bloatware! Comes with all kinds of apps that cannot be removed, most of which I have no interest in at all!
2. Touch screen may become unresponsive, thereby rendering the phone nothing but a paper weight!
3. No dedicated camera button!
4. May destroy your SD card and you will lose any information on it!
5. Does not sync with computer, so I still have yet to find a way to save my photos, ringtones, etc. There is one program that can be downloaded for that, but I haven't tried it because when I was downloading it, my virus software warned me there was a 90% chance it was a destructive program! So, how do I regularly save my info? Well, I can PAY Verizon to sync my photos and music, which used to be FREE, but I am undecided about that still because the monthly fee is so high already. Or I can email everything to myself regularly, which takes forever and is a pain!

edited May 3, 2013, 1:49 PM to read:

Undecided since mine is a problem!

I have had this phone for 2 1/2 months now and I love some features on it and was happy with the phone for the first 1 1/2 months. At that point, just sitting in my living room, the phone "fried" my SD card-completely destroyed it without being used at all and all data on it is unrecoverable. I now know this is a known problem with Android smart phones and not just Motorola, but no one seems to be willing to even acknowledge it, let alone fix it! Also, my touch screen is unresponsive about half the time-and works fine the rest. So now, I'm waiting to receive a replacement but they are currently unavailable and I can only hope that the new one will actually work since I'm under contract with this phone for almost 2 more years!

Pros: 1.Photos are much better than they were with my Motorola Droid X and as good as they are taken with my digital camera, so I'm happy with the camera.
2. Sound quality is as good or better than any cell phone I've owned.
3. Easy to use, looks good and is easy to hold on to.
4. Reasonable price.
5. Decent battery life.
6. Easy set-up.

Cons: 1. Verizon's bloatware! Comes with all kinds of apps that cannot be removed, most of which I have no interest in at all!
2. Touch screen may become unresponsive, thereby rendering the phone nothing but a paper weight!
3. No dedicated camera button!
4. May destroy your SD card and you will lose any information on it!
5. Does not sync with computer, so I still have yet to find a way to save my photos, ringtones, etc. There is one program that can be downloaded for that, but I haven't tried it because when I was downloading it, my virus software warned me there was a 90% chance it was a destructive program! So, how do I regularly save my info? Well, I can PAY Verizon to sync my photos and music, which used to be FREE, but I am undecided about that still because the monthly fee is so high already. Or I can email everything to myself regularly, which takes forever and is a pain!

edited Nov 21, 2013, 5:26 PM to the current version:

Undecided since mine is a problem!

I was happy with this phone for the first 1 1/2 months. At that point, just sitting in my living room, the phone "fried" my SD card-completely destroyed it without being used at all and all data on it is unrecoverable. Also, my touch screen is unresponsive about half the time-and works fine the rest.
PROS: 1.I'm happy with the camera.
2.Sound quality is as good or better than any cell phone I've owned.
3.Easy to use, looks good and is easy to hold.
4.Reasonable price.
5.Decent battery life.
6.Easy set-up.
CONS: 1.Verizon's bloatware-none of which can be removed!
2.Touch screen may become unresponsive, thereby rendering the phone nothing but a paper weight!
3.No dedicated camera button!
4.May destroy your SD card with loss of all information!
5.Does not sync with computer, so difficult to save photos, ringtones, etc. I found one program to download for that, but didn't try it as when I was downloading it, my virus software warned me there was a 90% chance it was a destructive program! The only option is to pay Verizon extra to save my data!

UPDATE:After 9 months, an update is warranted. I had to lower my star rating to 1 1/2 at best now. All the cons I listed above are still issues, with one a HUGE problem now. EVERY TIME there is an OS update, the SD card is destroyed. After three times now with no results from Verizon for correcting the problem (or even an admission that they KNOW this is a problem), I am very unhappy with this phone. All the pros do not outweigh the destruction of all data on the SD card with every OS update. So I now pay Verizon to save my data and media every night, but without syncing even retrieving the info is next to impossible. Now with the change from Backup Assistant to Verizon Cloud, it's an even bigger problem;apparently they cannot make it work properly. Once this contract is up, I'm through with both Motorola and Verizon!

 

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