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salpern's review of the HTC EVO 4G LTE

original version, submitted Jun 25, 2012, 7:45 AM:

All pros true, except for bluetooth problem

Great phone, however, if you use a bluetooth (while driving especially), watch out if the voice recognition doesn't recognize the name you're spoken. Mine, on MANY occasions has converted a frequently dialed friend's name to a seven digit number, different numbers actually, AND DIALED IT AND WOULDN'T LET ME HANG UP UNTIL THE WRONG NUMBER CALL WAS COMPLETED. When I called HTC and spoke to a technician, and then to a supervisor, it turned out that the problem is how the system is programmed. It pretty frustrating, to me, to have to listen to a fax number, or a junk yard recording, BEFORE I can hang up the phone, at least while driving - unless I pull off the road to hang up manually, or take my eyes off the road (echoes of texting while driving) to hang up on a phone number that wasn't recognized by their EVO voice recognition software. I might mention, I do a lot of public speaking and am always clearly understood - unless someone has a hearing problem, which the EVO apparently does when using a Bluetooth (mine is a high end Plantronics). I'm also not happy with the battery life: when I turned on my fully charged phone this morning, the battery monitor advised me that I had 47 minutes remaining - maybe it's just this phone. The bluetooth problem, however, is part of the design and it's really maddening while driving to have to listen to a fax before it will allow my Bluetooth to hang up on the call.

edited May 3, 2013, 11:06 PM to the current version:

All pros true, except for bluetooth problem

Great phone, however, if you use a bluetooth (while driving especially), watch out if the voice recognition doesn't recognize the name you're spoken. Mine, on MANY occasions has converted a frequently dialed friend's name to a seven digit number, different numbers actually, AND DIALED IT AND WOULDN'T LET ME HANG UP UNTIL THE WRONG NUMBER CALL WAS COMPLETED. When I called HTC and spoke to a technician, and then to a supervisor, it turned out that the problem is how the system is programmed. It pretty frustrating, to me, to have to listen to a fax number, or a junk yard recording, BEFORE I can hang up the phone, at least while driving - unless I pull off the road to hang up manually, or take my eyes off the road (echoes of texting while driving) to hang up on a phone number that wasn't recognized by their EVO voice recognition software. I might mention, I do a lot of public speaking and am always clearly understood - unless someone has a hearing problem, which the EVO apparently does when using a Bluetooth (mine is a high end Plantronics). I'm also not happy with the battery life: when I turned on my fully charged phone this morning, the battery monitor advised me that I had 47 minutes remaining - maybe it's just this phone. The bluetooth problem, however, is part of the design and it's really maddening while driving to have to listen to a fax before it will allow my Bluetooth to hang up on the call. UPDATE: I traded it in on a iPhone 4S - too bad the Bluetooth kept dialing wrong numbers - otherwise it was a great phone.

 

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