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User Review History

go93habsgo's review of the BlackBerry Torch 9810

original version, submitted Sep 3, 2011, 3:56 PM:

Great Phone - Avoid AT&T Address Book

Moving from a 4 year old Moto Q which served me very well but was on its last legs, I waited for the Torch 9810 to be released (AT&T) and am very happy with it. Was thinking about holding out for QNX, but the Moto Q could last that long. This being my first BlackBerry it took a little while to get used to where everything is, but the transition really was not bad at all.

PROS
Blackberry 7 (really 6.1) OS very nice
Screen - both resolution and touch are outstanding
Keyboard excellent
Slider mechanism and phone built solidly
Battery life pretty good, even with Wi-Fi
Web browser very good
No lag time, responds quickly and crisply

CONS
Biggest annoyance was getting it to sync my contacts with Outlook. Lots of posts in several forums about BlackBerry Desktop not working well with Outlook 2010 (it does now, but there were problems when it first came out) misguided me at first, and for a while it had me scratching my head. But in the end it was not a RIM or MS problem...

Turns out that AT&T puts their own Address Book on the Torch, and that once enabled (my mistake) it makes itself the primary list for syncing contacts. The idea is that you can sync and save contacts (only, not calendar) to an AT&T Address Book online account so you can restore if needed. While some might like this feature, if you sync with Outlook and back up regularly through BlackBerry Desktop then why would you need AT&T Address Book at all.

To fix the problem I went into Settings and then Default Services, then made sure that Contact List (SYNC) was set to Default and NOT the AT&T Address Book. Problem solved, now it syncs with Outlook 2010 just fine.

Before resolving this, I was wondering why RIM does not integrate a contact/calendar manager into BlackBerry Desktop 6 - but now that syncing with Outlook works, all is well.

I highly recommend this phone, just steer clear of the AT&T Address Book if you plan to sync with Outlook.

edited May 5, 2013, 1:05 PM to the current version:

Great Phone - Avoid AT&T Address Book

Moving from a 4 year old Moto Q which served me very well but was on its last legs, I waited for the Torch 9810 to be released (AT&T) and am very happy with it. Was thinking about holding out for QNX, but my Moto Q could last that long. This being my first BlackBerry it took a little while to get used to where everything is, but the transition really was not bad at all.

PROS
Blackberry 7 (really 6.1) OS very nice
Screen - both resolution and touch are outstanding
Keyboard excellent
Slider mechanism and phone built solidly
Battery life pretty good, even with Wi-Fi
Web browser very good
No lag time, responds quickly and crisply

CONS
Biggest annoyance was getting it to sync my contacts with Outlook. Lots of posts in several forums about BlackBerry Desktop not working well with Outlook 2010 (it does now, but there were problems when it first came out) misguided me at first, and for a while it had me scratching my head. But in the end it was not a RIM or MS problem...

Turns out that AT&T puts their own Address Book on the Torch, and that once enabled (my mistake) it makes itself the primary list for syncing contacts. The idea is that you can sync and save contacts (only, not calendar) to an AT&T Address Book online account so you can restore if needed. While some might like this feature, if you sync with Outlook and back up regularly through BlackBerry Desktop then why would you need AT&T Address Book at all?

To fix the problem I went into Settings and then Default Services, then made sure that Contact List (SYNC) was set to Default and NOT the AT&T Address Book. Problem solved, now it syncs with Outlook 2010 just fine.

Before resolving this, I was wondering why RIM does not integrate a contact/calendar manager into BlackBerry Desktop 6 - but now that syncing with Outlook works, all is well.

I highly recommend this phone, just steer clear of the AT&T Address Book if you plan to sync with Outlook.

 

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