I'm having the same issue with mine. I got the 1gb card, b/c the guy told me I couldn't use a usb directly to the phone. The worst part is, I can't get a straight answer out of anyone. One says Napster, one says iTunes and yet another says limewire. I just want someone to spell it out from beginning to end. I can't find anything on how to dl songs for this phone anywhere. Someone, anyone... please!