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Replying to:  Does Versamail force synching of contacts, events with Exchange by opgardener   Jul 25, 2007, 12:36 PM

Re: Does Versamail force synching of contacts, events with Exchange

by bbbenz    Jul 27, 2007, 10:37 AM

I'm no expert, but I setup Versamail to my Google email account with no problem. I then tried to add my work email that connects to a Microsoft Exchange Server. I did all of the setup and learned that my company would not permit me to connect (they would not grant me Online Mobile Access or whatever it is called).

Just creating the Exchanger Serve account in Versamail triggered my HotSync to stop syncing the calendar and contacts because it would be syncing via the server. I deleted the Versamail work setup, but it did not restore my ability to HotSync. I tried to change the pc's HotSync default back so they would sync, but it kept giving me an error. Finally, I called Sprint support and they were kind enough to stay on the phone and walk me through uninstalling Hotsync, searching for and removing additional files, and then reinstalling HotSync. This got me back to my starting point.

(Thank you Sprint support)

If you find a way around it, please post it here. I would really like to sync everything including email, but would be interested in the ability to sync parts if possible.

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