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Samsung Jitterbug SPH-A110 / A120

 

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Replying to:  I could sell so many of these. by Tyler   Nov 9, 2006, 4:50 AM

Re: I could sell so many of these.

by crowfield    Nov 18, 2006, 12:36 PM

I am not quite a senior and I want one, for me AND my mother.

But in looking at GreatCall's Web site and in contacting their Customer Service, I am very disappointed. Their FAQs about the phone and the service are not detailed and when you contact them, they can't even tell you what I found on this Web site: specs on phone. Even Samsung's Web page about this phone contains less than this Web site.

The response I got from them was an email copy of the FAQs. They won't reveal their carriers so I can find out about their coverage area, although I did eventually find this info on the Web.

The owners of this company have vast experience in the wireless industry. You would think that they would know that if I want to buy this for my mother, I would want to know the answers to the simplest of questions about the phone and the service.

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