Nokia 6103 / 6102i
Any Help Will Be Apreciated,
The best way to get a new phone is to turn on the charm and explain how disappointed you are with whatever is going wrong with the 6102. Explain how wonderful it will be when the 6102i is in your life. Be sure to tell them how much you know they want you to be happy with the service and the equipment. That is the AT&T angle to take. They might cough up a phone, they might not.
See if you are eligible for an upgrade. You might be able to move up for next to nothing to a new phone that does what you need it to do.
See if another carrier has the 6102i available and wrangle with them about moving over to their service. Try to use the other carrier as leverage with the AT&T folks.
If there is a...