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Need help with T-Mobile Web

by Gern Blanston    Mar 27, 2006, 2:16 PM

Per a thread on this forum, I added the $5.99 T-Mobile web service: I just selected the Razr as my phone on T-mobile's website, and I added it.

I'm having trouble accessing the service beyond the initial T-Mobile home page. When I'm at a Hotspot, I'm able to log in, but I can't access anything past that: no email, no internet, can't view my bill, etc. I've read T-Mobile's help files for setting up my connections and email, and I believe that I've followed them as written.

What's my next step? Customer Service? Will they just tell me that my SDA doesn't support this service?

Any help would be appreciated.

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