Pantech Hero / PN-8300

I dont know what the deal is but my favorite secret site (it aint a secret nomore lol) motomail.co.uk will not work with my phone (Helio Hero)....ive tried everything and there is jus no way to get ringtones on the phone besides actually puying them from Helip....is there a loop hole somewhere or does anybody know anything about gettin ringers on the phone?.... i think that media mover or the sync thing might be able to help.....im not sure tho