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Samsung SGH-T809 / SGH-D820

Synchronize doesn't work...Help??? (T809)

Apr 14, 2006, 7:40 AM

Hi:
I have a new Samsung T809. I've installed (correctly and repeatedly) the software and I can get the phone to connect in the "Modem" mode and the "Media" mode work fine...but on the software panel the "Synch" button is greyed out so it will not synch, via USB my Microsoft Outlook contacts.

Does anyone have any suggestions, I really would appreciate it, after being on w/T-Mobile for 90 minutes, we hit a brick wall, they have no idea what...

Thanks,

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fishermanr

Apr 14, 2006, 10:30 PM

I did extensive research before buying my t809, and discovered that it would indeed not sync with Outlook. You can send vcards to/from your phone and computer, but no syncing. It's a pain, but the t809 doesn't support it. If you're just looking for a first-time address book build from outlook, that's pretty easy to do through the software program, but you'll have to manually add new entries to your phone if you add them to Outlook or vice versa in the future, or you can try re-copying your entire Outlook Contacts once in awhile to keep updated.

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mourer

Apr 15, 2006, 6:32 AM

Thanks so much! That's just the trick...I found the software IMPORT/EXPORT feature, it's pretty crazy to have to cut and paste to build the contact list when a synch button is already in the software, but they finally told me that only works if you buy the $80 Data kit. Go figure.

Thanks again!