Home  ›  Phones  ›  UTStarcom  ›

UTStarcom PPC-6700 / XV-6700 / HTC Apache

 

Info Photos News Forum Reviews  100+  

all discussions

show all 8 replies

My phone doesn't hard reset??

smithers775

Jun 3, 2007, 10:46 PM
I tried to hard reset my phone to no avail. My screen is a white out and last time this happened I did a soft reset and it came back. It didn't work this time so I tried to do a hard reset and it won't work. The screen just comes up white again. If I turn the phone to an extreme angle I can see blue tones, but thats it. After I tried to do a hard reset the screen just stayed white. I then did a soft reset and all of my info is still there?? After I did the hard reset I waited for 5 minutes before doing a soft reset. Any ideas???
...
chocolateman85006

Jun 4, 2007, 8:55 AM
Gp to "programs", then "clear storage". That is how you do a hard reset.
...
smithers775

Jun 4, 2007, 9:24 PM
I can't. My phone is stuck on a white screen. I am in the process of getting a new one, but I thought I would try this so I could at least use the phone until the new one gets here.
...
Laxgoly

Jun 7, 2007, 3:30 PM
Clear Storage also delets everything on your phone and returns it to out of the box settings.
...
chocolateman85006

Jul 7, 2007, 2:20 PM
How can he do that if the screen's white.
...
saturn2069

Jun 8, 2007, 2:50 AM
You ought to be able to use the stylus to hit the reset button while pressing BOTH the left and right soft menu keys (the ones with "-" on them) at the same time as hitting the reset button.

If you've done it right, you'll get a message telling you to hit "Y" to clear everything and then SPACE to reset after that.
...
smithers775

Jun 10, 2007, 1:21 AM
Maybe that is my problem. Here is what has happened. The phone screen has broken. When I turn the phone on, all I see is a white screen. I have since gotten my new phone, and I guess I send my old phone back to Verizon, but I can't clear it out. I can't see where to hit yes on the screen to hard reset. I don't want to send my phone in without doing a hard reset. Any other ideas? Thanks
...
saturn2069

Jun 10, 2007, 2:11 AM
You don't hit anything on the screen.

It tells you to hit "Y" and then "SPACE" - meaning on the slide out keyboard!!
...
smithers775

Jun 11, 2007, 7:12 AM
That helps, thank you I will try it when I get home.
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Threads Follow @phonescoop on Mastodon Phone Scoop on Facebook Follow on Instagram

 

Playwire

All content Copyright 2001-2024 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.