Samsung MM-A920

I just got my A920 about 2 weeks ago. I love the phone, but there is one thing that is really irritating me! Whenever the phone is in standby (i.e. not on a call) the outside screen powers down no matter what settings I use (power saver off, etc.) so that I cannot see the clock or missed alerts (without pressing the volume buttons). Also, when i'm on a call, the main display also powers down so that I cannot see the call details or menu even when the backlight main display setting is set to flip open (again without pressing the nav buttons). My old Sammy VGA1000 never used to do this! I can get the outside LCD to stay lit if I press the camera button so that the keyguard screen comes on, then press the play button, but this seems like a cheap workaround at best; the screen will also only stay on until I receive a call and then it will power itself down again.

A Sprint rep in the store that I bought my phone in happens to also have an A920 and he said the same thing happens on his and that he presumed it is to conserve battery life due to being a multimedia phone and that it doesn't bother him.

Anyone have any comments/feedback? Do I have a defective phone, or do the screens always go dark like that on this phone? When I override my sub LCD (as described above) it doesn't seem to kill the battery that much, so I can't imagine that Samsung didn't provide an option to keep the screens on. Anyone have any other fixes/workarounds?

Does anyone reading this have an extended battery on their A920, and if so, do your screens go off with the regular battery, but stay on with the extended? (just a guess).

P.S. I accidentally found a hidden option when trying to correct the issues above. If you press zero when in the Backlight menu (Settings, Display, Backlight) you get a contrast menu - the different settings don't seem to make any difference on my phone though; maybe Samsung never implemented it.